Young Artists Reviews 

116
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated support team for being extremely responsive, friendly, and exceptionally helpful when answering questions or resolving late registration issues. Participants note that children truly love taking part in the engaging drawing competitions and seeing their creative artwork proudly published in real books. Reviewers frequently highlight the prompt email communication and smooth coordination that consistently makes participating in these wonderful projects so very enjoyable. However, some people mentioned specific problems such as completely unreceived book orders, unhelpful phone support interactions, or frustrating disappointments regarding artwork acceptance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very friendly, polite,... See more

Response time

Consumers find response time to be positive, frequently highlighting top-notch service and prompt replies to... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are friendly, kind, and... See more

Competition

Customers consistently note positive experiences with competition, expressing that children and students... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After my daughter mistakenly took her competition picture home, Lily in Young Artists made her day by including her entry way after all others had been submitted. Thank you so much Lily she will be... See more

Rated 5 out of 5 stars

This company is hands down one of the best I have connected with. They are prompt with answering emails and get back within a few days and have answered all of my questions. I also love that they do... See more

Rated 5 out of 5 stars

Aaliyah was extremely helpful with a couple of queries that I had. Super responsive and any issues were resolved very promptly. I look forward to working with Young Artists again for our children to e... See more

Rated 5 out of 5 stars

I received great customer service from Aaliyah. She went above and beyond with my order ensuring it will be wrapped up and delivered directly to my daughter. Thank you for all your help. Highly recomm... See more


Company details

Written by the company

Young Artists runs national art competitions for clubs for children in wraparound care or extracurricular groups and activities to turn their imaginations and creativity into fantastic pieces of art. The competitions proved so popular, Young Artists created a special competition just for Reception pupils, and opened up the club competitions to schools in 2024 because creativity has no limits! Young Artists creates fun and engaging themed competitions, which are sent to club leaders and teachers across the UK where they inspire children to draw or paint with the opportunity to have their artwork published in a book... and the best artist's work becomes the title and front cover!


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(116)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

My students were so excited to…

My students were so excited to participate in this contest! I submitted the illustrations and followed up with an email. I heard back right away. I can't wait to see if any of my students have their work published!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Scamming young kids

After waiting 2months for my young artist book that my child was entered into
I still have not received anything. There was no order number on my conformation email, no tracking number, and no information was emailed after they have "shipped" the book. I called their customer service number to get information after I have been emailing with them. And calling them is a USA number but they answer in England where the books are published and shipped out from. They do not get shipped to the address you enter the get shipped to an address in Peabody, Massachusetts. Apparently Peabody Massachusetts is supposed to ship them from their to your home address. While speaking with customer service they are rude, have no actual information to give as to what happens after the books are shipped from England and aren't very helpful. I will definitely be telling our school district what a scam, fraud ect.. this company is.

February 20, 2026
Unprompted review
Young Artists logo

Reply from Young Artists

Hi Lorena,

We are very sorry to read your review and to hear how frustrated you are. We completely understand how disappointing it must feel to wait for something so special for your child.

First, we would like to clarify that Young Artists is a UK based company, and our customer service team and publishing operations are based in the United Kingdom. That is why, when you call the listed (American) number, the call is answered by our team in the UK. We work with distribution team in Peabody, Massachusetts, who handle the onward mailing of books within the US once they have cleared customs.

Prior to this review being posted, we had already agreed with you to:

- Redispatch your book using a tracked service, and

- Apply a 50% discount to your order,

as a gesture of goodwill. We offered this because we understand that we were unable to provide the level of tracking information you were requesting at the time, and we wanted to resolve the situation fairly and promptly. For that reason, we are disappointed to read that the review states we “have not done anything,” as steps had already been agreed and arranged.

We are a legitimate company that has worked with schools and families for many years, and we take any concerns about our service very seriously. We remain committed to ensuring you receive your book and that this matter is resolved properly.

My colleague has emailed you the tracking for the replacement book and we will monitor this delivery from our end to ensure that this arrives safely with you.

Apologise again for any inconvenience and upset caused.

Best Wishes,
Emma

Rated 2 out of 5 stars

Lack of Follow Through on Shipment

I really wanted to like this company as they have great things for schools and programs however after our students had submitted their work, it was approved and we were told it would be published, we never received our copy of the book. I had emailed the company several times requesting confirmation of the shipping address and a response that it was confirmed and then weeks later still nothing. This happened about 3 times and finally we have given up on trying to show our students the book their drawings were in. They were devasted we never received the book from LAST year. We will go with a different company for our afterschool programs.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome company

Awesome company! Lily was especially helpful. My students had a blast drawing monsters for their monster madness contest!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Aaliyah

I received great customer service from Aaliyah. She went above and beyond with my order ensuring it will be wrapped up and delivered directly to my daughter. Thank you for all your help. Highly recommend Aaliyah!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

This company is hands down one of the…

This company is hands down one of the best I have connected with. They are prompt with answering emails and get back within a few days and have answered all of my questions. I also love that they do these contests with the children it was a great experience for our afterschool program. Definately will use them again and every opportunity they present.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

First Time Submission

This was our school’s first time submitting art and when I emailed to confirm receipt, I received a kind message back that all were received. Great service.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very communicative and flexible to get my daughters artwork into the Publication even though her school submitted a little late.

December 15, 2025
Unprompted review

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