Thank you Emerald and escalation team for finally approving my refund. Let's hope that happens quicker then your response to me canceling a subscription I wasnt aware of
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See what reviewers are saying
I didn’t quite realize what I had signed up for initially so I decided to cancel. After emailing yourbeautyaid.com Bob replied and said that my subscription would be cancelled and that my membership f... See more
Caution! Scam! The company made me enter me contact information, falsely pretending that it was selling a product that it had never really sold. She was just looking to encourage people to leave the... See more
This company replied instantly with a phone call and follow-up email , after an error was discovered and rectified the issue. An immediate refund was made, and the problem was resolved without... See more
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refund request
The rep I spoke with on live chat was very helpful and understanding of my situation and met my request to the full .I was happy to be told a full refund of the subscription which I wasn't aware I had agree to was resolved and refund in proccess and account closed forth with .Very Happy with the result
I was supposedly getting a deal
I was supposedly getting a deal, received no email but somehow they said I agreed to a subscription, they charged me 16.50, I received no information about this and now it's going to take 14 days to cancel, I'm absolutely disgusted and can only imagine how many other people this has happened to, I got emails only today from two different customer accounts which doesn't seem right, stay well away, plus I can't get a refund I got scammed

Reply from yourbeautyaid.com
How do I stop this coming out my…
How do I stop this coming out my account 😫

Reply from yourbeautyaid.com
Yourbeautyaid is a SCAM!
My experience with the company was a total scam. They set up a fake Red Bull site where you could buy some aparently good deals for 10 EUR. I bought it (I never received the package) and I received an email from yourbeautyaid and right after I paid for my package they sent me another demand for 10 EUR which I didnt approve and I immideatly blocked my credit card. Anyway I went to my email and found their email saying that I signed up for their membership where they will be taking monthly membership (10 EUR). I wrote to their customer support where I was only receiving automatic AI answers. Somehow they sent me a mail that my membership will end after two week (which I strongly dont believe) so I deleted my credit card to be sure as I read in reviews that a lot of peoples membership still continued for a year or more.
So my experience with the site is that is a total SCAM!!!

Reply from yourbeautyaid.com
The company resolved my issue in a…
The company resolved my issue in a timely matter. Thank you!
Thank you for the good service
Thank you for the good service, I am satisfied.

Reply from yourbeautyaid.com
Don’t know much about the company but I…
Don’t know much about the company but I suppose it’s great for women who like your products

Reply from yourbeautyaid.com
Fraud
I saw that yourbeautyaid withdrew 3 times money from my creditcard. I didn't even knew this company. After talking with the customersevice and telling them over and over they said that I enrolled into a membershipacount and I had registered there. They even told me they sent me emails which I did not find in my entire inbox (spam included). They didn't wan't to re-enburst me but did say they cancelled the subscription and would sent me a conformation email. Even that they didn't do. I lost €100. Stay away from this website!!!
Swift replies on the chat system and…
Swift replies on the chat system and customer service team are helpful
Looking like problem solved
Too many emails back n forth trying to explain I did not want to sign up for a subscription . Finally looks like they understand and are helping me
A rotten customer service
First of all, I felt scammed. They have this Ad that pops up in your social media account, enticing you to buy a gadget at a very low price. When you click it, it will lead to beauty aid website which upon clicking automatically deducts from your card a membership fee which you did not even agree on, because all you wanted was plainly to buy the cheap-priced gadget they offer. I immediately unsubscribed and asked my bank to cancel such auto-debit but it was too late. Now, i sent a letter to their customer service way back MARCH 2023 but got a response only recently on June 6, 2024!!!!. This so-called customer service tells me they are 'willing' to give me a refund as long as in return, i make a review for them with a rating of 5! Whatttaaaa, Is this even called a customer service? Don't refund if you don't want to, i will screenshot all the email communication you sent me and post thru social media. Let's see

Reply from yourbeautyaid.com
SCAM!!!
it's a scam....somehow they started charging me more than 60 euros every two weeks...i cancelled, of course it was not cancelled...total scam!

Reply from yourbeautyaid.com
Excellent customer service and…
Excellent customer service and communication!
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