YourButcherUK Reviews 

405
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible taste and top-class quality of the fresh meat, mentioning that steaks are exceptionally tender and the prices remain very affordable across all available products. Reviewers also love the friendly staff members and the smooth, highly convenient online ordering process that makes purchasing monthly food packs an absolute breeze. Some people were dissatisfied with occasional issues concerning tougher cuts of meat, sold-out items, or missing components from their delivery boxes. Consumers occasionally noted specific problems like stringy textures in certain steaks or packaging leaks that negatively affected their overall experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the high quality and fair... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh, tender steaks and... See more

Order

Clients share satisfaction on order processes, highlighting the easy online placement, rapid handling, and a... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals, amazing offers, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Placed my order on a Thursday afternoon with yourbutcher, I didn't here anything over the wk end so I rang up on monday to enquire if there was a problem. I left my message n hoped for a reply. I go... See more

Rated 5 out of 5 stars

Delivered in perfect condition. I cut up the steaks and froze them - leaving myself a large medley combining all three cuts. The taste and quality is amazing. Will be ordering this every month it is a... See more

Rated 5 out of 5 stars

I forgot about my order, yet it was never made an issue when I finally recalled I hadn't collected it. The quality of the meats is always top class and those sausages are to die for.

Rated 5 out of 5 stars

Once you open the doors to this place your greeted with smiles and happiness. The staff in particular to glen and wayne are a good set of lads with a great set of staff ,who deliver quality meat with... See more


Company details

  1. Butcher Shop

Written by the company

Award winning family butchers - Nationwide delivery


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

405 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(405)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Ribeye steaks 3kg arrived late

Ribeye steaks 3kg arrived late, on inspection the cuts are shockingly badly done. should have been around 15 sent but 19 arrived to make the weight. the steaks have been badly cut leaving thick and thin parts as cut. the essence of cooking a steak is a basic uniform size, these steaks are nothing like a good cut.

WITH RESPECT THE STEAKS ARRIVED FRIDAY LATE, THE ICE PACK WAS MELTED AND HOW WAS I SUPPOSED TO RETURN THE STEAKS OVER THE WEEKEND AS YOU FAILED TO REPLY HOW THIS WAS TO BE DONE. THE FACT REMAINS THE STEAKS WERE BADLY CUT THEREFORE DO NOT COOK AS A UNIFOMED CUT DOES. YOU CUT THEM AND YOU KNOW FULL WELL FROM THE PICTURES AS SUPPIED THE CUTS HAVE BEEN BADLY DONE. ALSO NOTED THE TIME FRAME HERE 28TH OCT AND YOUR REPLY IS 22/11/2024 THAT SUMS EVERYTHING UP , BAD SERVICE PERIOD

October 28, 2024
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Reply from YourButcherUK

We did have a conversation over email the post did specify random weight steaks but would total 3kg you where offered the option to return for a full refund but instead chose your keyboard . Regards

Rated 1 out of 5 stars

Lies,

On site show massive joints of meat but when delivered they are half the size and all the steak is fat and gristle, gave most to the dog as we couldn’t chew it, never again!!!

September 25, 2024
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Reply from YourButcherUK

On the site the weights of the joints are clearly shown and you would have received the weights advertised . Did you contact us directly before commenting on this page ?

Rated 5 out of 5 stars

Your butcher uk!!!

This is the second time I’ve ordered from your butcher uk (monthly mega box) well worth the money good quality meat arrived in good time will definitely be ordering again!!

October 3, 2024

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