Yourdentistrecommends Reviews 

180
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Yourdentistrecommends offered a good price on the rather expensive Philips Sonicare 3000 water flosser. I was a bit hesitant about ordering from them, because I had not heard of them, but there were... See more

Rated 5 out of 5 stars

Ordered an oral b pro 3 toothbrush on 14th june, after having concerns seeing some reviews was very glad when saw two emails one after the other in ‘junk’ mail, to say order had been dispatched and... See more

Rated 1 out of 5 stars

Order #23305 13th May 2023 Not received by 19 May 2023. Sent emails - no response. Completed web form - no response. Eventually managed online chat - told order would be despatched same day or f... See more

Rated 5 out of 5 stars

Great company. The Sonicare toothbrush and heads I bought were cheaper than anywhere else which made me wonder if there'd be a catch. I read the positive reviews on here and took the plunge, and I'm g... See more

Company details

  1. Dental Supply Store

Written by the company

Providing a vast range or oral hygiene products to dentists and to the public. Authorised dealers for Philips Sonicare, Waterpik and Oral B. Electric toothbrushes, water flossers, toothpastes, mouth rinses and much more!


Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

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Asks customers to review

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4.2

All reviews

(180)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent five star service

We bought a Phillips water flosser which is an excellent product . Unfortunately the unit failed after about 8 months and yourdentidtrevvommends were so helpful and professional supporting us to arrange for a replaced by . Excellent service and I fully recommend them . Their prices and delivery times were excellent too

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

The recording link that I purchased didn't work and I'm still waiting for a response on how to get it to work. It's been a week. Awful experience.

July 27, 2023
Rated 3 out of 5 stars

Reliable but communication could be better

The item ordered took 3 weeks to arrive and a chasing email was not responded to, however when I phoned them I received a nice apology and a satisfactory explanation that the goods had been delayed in transit. It's a shame that their computer system does not provide updates when this sort of thing happens. Being a retired IT person I understand these matters and maybe could help. The fact that I was encouraged to review via trustpilot is a very positive strength of the company.

June 23, 2023
Rated 1 out of 5 stars

No goods delivered

Placed order on 11 June. No email received to confirm. Money taken from account. Nothing delivered to date (25 June) and no response to email and contact form. I would avoid and not use. Goods did arrive 26 June but no response to emails.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered an oral b pro 3 toothbrush on…

Ordered an oral b pro 3 toothbrush on 14th june, after having concerns seeing some reviews was very glad when saw two emails one after the other in ‘junk’ mail, to say order had been dispatched and recieved within 9 days from order in perfect working order and packaging.
Make sure check junk my initial
‘order processed’ email went in junk mail as did the others.
Will def use again :)

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

Fake site don't buy!

Ordered some toothbrush heads two weeks ago. Order just says processing. Emailed twice no response. Got refunded via PayPal.

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

I bought a Philips toothbrush less than…

I bought a Philips toothbrush less than a year ago and as it is now faulty I have been trying to contact them to return it for a refund or repair but they have not responded. I should have went to a more reputable firm. Lesson learned the hard way AVOID.

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish service

Took 12 days to even process the order then when I complained they went ahead and cancelled the order jokers

May 24, 2023
Rated 1 out of 5 stars

Order has not arrived after 2 weeks. No communication or response.

Order #23305 13th May 2023

Not received by 19 May 2023. Sent emails - no response. Completed web form - no response. Eventually managed online chat - told order would be despatched same day or following. Still not arrived 26 May. No response to emails or online chat. Still waiting for order to arrive or some communication. No telephone number to call.

May 26, 2023
Unprompted review

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