Fast, dependable, reliable and understanding. Have told lots of friends of this service. No one likes emergency room wait times or not knowing if you are going there with sicker people. Standard docto... See more
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For an online doctor experience, this is a pretty good company to work with. Their support teams are quick to action and follow-up, and the patient care advsiors that I've spoken to so far (3 of t... See more
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I found this service by accident when trying to get help for an obviously infected toe. It was a weekend. Being diabetic it is a worry when there is a foot problem. Your Doctors Online were knowledg... See more
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Very fast and easy to use service. Able to quickly get a call from a doctor, explain your symptoms, they recommend you a treatment plan and set you up with a prescription and doctors note for work/sch... See more
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Company details
- #4 of 7 best companies in Medical Clinic
About Your Doctors Online
Written by the company
Your 24/7 Virtual Healthcare Clinic in Canada
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Contact info
4.5
Excellent
2K reviews
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This operation was very efficient at…
This operation was very efficient at getting a prescription to the drugstore and I really appreciate them
May 13, 2026
Reply from Your Doctors Online
Hi Leslie,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Lauren,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Excellent for everything specially the…
Excellent for everything specially the good explanation, taking care of the patient and understanding for all the situation that I have excellent Dr.
May 13, 2026
Reply from Your Doctors Online
Hi Marinela,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Cory,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Cooperative,knowledgeable,they know how…
Cooperative,knowledgeable,they know how to treat patients.
May 12, 2026
Reply from Your Doctors Online
Hey Sarrinah,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hey Emily,
Thank you for choosing Your Doctors Online. We are delighted to hear that you had a wonderful experience and found our platform to be both fast and efficient.
It is our mission to provide an instant connection to licensed physicians through our 24/7 virtual urgent care, ensuring that high-quality medical advice is accessible without the typical wait times. We are pleased that our telehealth services met your needs so effectively!
Best Regards,
Your Doctors Online
Everything is fast and well organized.
May 12, 2026
Reply from Your Doctors Online
Hey Neil,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found everything to be fast and well-organized!
It is our mission to provide a seamless 24/7 virtual urgent care experience. By offering an instant connection to licensed physicians through a structured and easy-to-use platform, we ensure that you receive professional medical advice and support without any unnecessary delays. We are pleased that our commitment to efficiency made your experience a positive one.
Best Regards,
Your Doctors Online
Very prompt and thorough care
Very prompt and thorough care. I wish there was an option to pay monthly instead of the entire year at once.
May 12, 2026
Reply from Your Doctors Online
Hey Andrea,
Thank you for choosing Your Doctors Online. We are delighted to hear that you received prompt and thorough care from our team. It is our mission to provide an instant connection to licensed physicians through our 24/7 virtual urgent care, ensuring that high-quality medical advice is always delivered with efficiency.
We also appreciate your honest feedback regarding our billing structure. To provide our members with the most affordable rate—approximately one dollar per day—we currently offer the annual plan billed upfront. This allows for unlimited access to our telehealth services and online prescriptions for a full year without the high costs of individual insurance copays. We value your input as we continue to evaluate how we can best serve our community.
Best Regards,
Your Doctors Online
It was quick when we needed it
May 12, 2026
Reply from Your Doctors Online
Hey,
Thank you for choosing Your Doctors Online. We are delighted to hear that our service was there for you exactly when you needed it.
It is our mission to provide an instant connection to licensed physicians through our 24/7 virtual urgent care, ensuring that you never have to wait when a medical concern arises. We are pleased that our telehealth services could provide the quick, reliable support you were looking for!
Best Regards,
Your Doctors Online
Very thorough virtual visit
Very thorough virtual visit, lots of attention to detail. Impressed as it's better handled than a regular in office visit. Am pleased and impressed. Certain that this is the way of the future in health care.
May 12, 2026
Reply from Your Doctors Online
Hi Teresa,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi bre,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
This is a scam service
This is a scam service, however the terms of the agreement are vauge and they are in no way upfront about the costs.
They advertise $20 a month then charge you $240 for the full year. When you ask for a redund they offer you half of your money back.
Do not use this service.
May 9, 2026
Unprompted review
Reply from Your Doctors Online
Hi Kyle,
Thank you for sharing your feedback.
As per your subscription records, you enrolled in our annual family-sharing subscription plan. This plan includes unlimited consultations, prescriptions, medical notes, and access to nutritionist services.
Since the services under the subscription have already been utilized, our cancellation and refund policy states that subscription plans are generally non-refundable due to the nature of the healthcare services and resource allocation involved. However, as an exception, we are able to offer you a partial refund.
Please let us know if you would like us to proceed with the partial refund.
If you have any questions or require further assistance, please do not hesitate to contact our customer support team.
Very informative
Very informative, takes their time to answer all your questions, follows up .. I loved this experience and will continue to use this service …
May 10, 2026
Reply from Your Doctors Online
Hi Silva,
Thank you for sharing your feedback.
As per your subscription records, you enrolled in our annual family-sharing subscription plan. This plan includes unlimited consultations, prescriptions, medical notes, and access to nutritionist services.
Since the services under the subscription have already been utilized, our cancellation and refund policy states that subscription plans are generally non-refundable due to the nature of the healthcare services and resource allocation involved. However, as an exception, we are able to offer you a partial refund.
Please let us know if you would like us to proceed with the partial refund.
If you have any questions or require further assistance, please do not hesitate to contact our customer support team.
This makes Getty medical and doctor…
This makes Getty medical and doctor attention streamlined amazing service.I would recommend it
May 10, 2026
Reply from Your Doctors Online
Hi Adam,
Thank you for sharing your feedback.
As per your subscription records, you enrolled in our annual family-sharing subscription plan. This plan includes unlimited consultations, prescriptions, medical notes, and access to nutritionist services.
Since the services under the subscription have already been utilized, our cancellation and refund policy states that subscription plans are generally non-refundable due to the nature of the healthcare services and resource allocation involved. However, as an exception, we are able to offer you a partial refund.
Please let us know if you would like us to proceed with the partial refund.
If you have any questions or require further assistance, please do not hesitate to contact our customer support team.
Reply from Your Doctors Online
Hi Madison,
Thank you for sharing your feedback.
As per your subscription records, you enrolled in our annual family-sharing subscription plan. This plan includes unlimited consultations, prescriptions, medical notes, and access to nutritionist services.
Since the services under the subscription have already been utilized, our cancellation and refund policy states that subscription plans are generally non-refundable due to the nature of the healthcare services and resource allocation involved. However, as an exception, we are able to offer you a partial refund.
Please let us know if you would like us to proceed with the partial refund.
If you have any questions or require further assistance, please do not hesitate to contact our customer support team.
Billing practices are a total scam
Billing practices are a total scam. Advertising $20/month and wording things to make people believe they will be billed monthly when they’re in desperate need of basic medical attention is unethical. This company is praying on the millions of Canadians without family physicians and local clinics or high local ER wait times. Do yourself a favour a use Maple Medical or find the nearest virtual care provider in your area (usually hospitals, even those without ER services may have this new program). I went to university for marketing and working in corporate marketing and sales now. This type of advertising is wrong and deceitful. I’m the end I didn’t even receive good service, this particular doctor gave me the opinion that she was above working for this company, and almost as if she was accusing me of looking for drugs. I went to my local ER who informed me of the virtual health clinic there. A RN helped me through registration and I spoke with a doctor via video call while the ER department ran a test. All patched up. But awful experience with “Your Doctors Online” over all.
Luckily you can reach them by phone with no wait times, probably because they make it near impossible to find the customer service number 1-647-953-4965. They don’t reply to emails, but you can email them if you like getting ignored at support @ yourdoctors.online. There are thousands of similar reviews to mine yet, they only display good reviews of service, no surprise there. They want your money and more than you’re agreeing to pay. HUNDARDS more.
May 10, 2026
Unprompted review
Reply from Your Doctors Online
Hi Glinda,
Thank you for your feedback.
After reviewing your account, we confirmed that you subscribed to our $20 per month plan, which is billed annually as clearly displayed on the subscription screen at the time of signup.
We always strive to maintain fair and transparent subscription and billing practices. Before activating any subscription, we obtain customer consent and require acceptance of our cancellation, refund policy, and related agreements before proceeding with activation.
Your subscription is currently enrolled under our $240 annual family-sharing plan. We sincerely apologize for any inconvenience or misunderstanding you may have experienced.
If at any point you felt that your concerns were not fully addressed by our customer support team, we kindly request that you contact us directly at support@YourDoctorsOnline. Our team is available 24/7 to provide customer support and telehealth assistance.
This has been an amazing experience
This has been an amazing experience, fast quick information detailed doctors that’s take their time … highly recommend
May 9, 2026
Unprompted review
Reply from Your Doctors Online
Hi Consumer,
Thank you for your high recommendation! Your Doctors Online provides 24/7 virtual urgent care designed to deliver fast medical advice without compromising on quality. We are pleased that our licensed physicians could take the time to provide the detailed medical consultations you deserve, ensuring a thorough and professional experience through our telehealth platform.
Best Regards,
Your Doctors Online
UNETHICAL MONEY SCHEME
SCAM - I told them to cancel my account and subscription. They "cancelled" my 75$ charge and secretly changed it to a 25$ charge monthly.
Very shady. I tried to use the app to cancel subscription and it says "Request to cancel submitted" Should be guaranteed automated cancel system NOT up to their discression.
Tried to remove my credit card in the app so they can't charge me any more, it said "Need at least 1 card on file".
BIG SCAM AVOID
May 8, 2026
Unprompted review
Quick response rate
May 8, 2026
Reply from Your Doctors Online
Hi Janice,
Thank you for the positive feedback! Your Doctors Online provides 24/7 virtual urgent care with an instant connection to licensed physicians. We are glad you experienced the efficiency of our online doctor service, as it is our mission to ensure that professional medical advice is accessible within minutes for all our patients.
Best Regards,
Your Doctors Online
Horrible experience
Horrible experience! I supposedly paid $20 for the monthly subscription since they have two options: monthly and annual. The next day, I saw that $240 had been taken from my bank account. When I complained, they told me It says monthly but they take it annually and they took the annual subscription. So why do they have two options if they're going to take it annually anyway? The website doesn't explain anything. It's outright theft! When I went to the pharmacy the next day, they hadn't sent the prescription. I contacted them again, and they said they call to the pharmacy and that they had it. To this day, I haven't received a refund or my medication! They are blatantly stealing! Don't pay for or use their services.
May 5, 2026
Unprompted review
Reply from Your Doctors Online
Hi Jacqueline,
We are sorry to hear about your unsatisfactory experience and would like to clairfy that you subscribed to our Yearly Family Care Plan, which is billed at $240 per year. The plan shows $20/month, showcasing the cost-effectiveness of the plan and reiterates the billing frequency as billed annually under the details.
As per the Terms of Service, "Upon activation, the full year's payment is charged upfront, and by signing this consent form and subscribing, you agree to this charge."
The subscription screen mentions the monthly equivalent cost of the annual plan. However, the subscription is billed annually, and this information is clearly outlined within the plan description at the time of purchase. The transaction is completed only after the customers enter their card information and authorise the payment.
Regarding your prescription concern, once a prescription is reviewed and approved by the healthcare provider, our team makes every effort to fax it to the pharmacy selected by the patient as quickly as possible. In cases where the pharmacy does not receive it immediately, we encourage patients to contact our support team directly so we can promptly follow up with the pharmacy and assist further.
As for cancellations and refunds, subscriptions are generally non-refundable once medical services have been availed, in accordance with our cancellation and refund policy.
If there is anything we can assist you with, please email us at support@yourdoctors.online.
Thank you.
Best Regards.
Your Doctors Online
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