Your Dog's Club Reviews 

2,336
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... See more

Rated 5 out of 5 stars

I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... See more

Company replied

Rated 4 out of 5 stars

Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... See more

Company replied

Rated 5 out of 5 stars

A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... See more

Company details

  1. Pet Store
  2. Pet Supply Store

About Your Dog's Club

Written by the company

Free Delivery Over £59.99

Best Dog Food Tasty Dog Treats
Quality Dog Toys Dog Accessories

Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,336)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natural treats are best

With a growing concern & realisation of the detrimental effects of rawhide, I was delighted to find another source of natural treats which went down very well
: ) Great service & great products.

March 1, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review! We absolutley agree - rawhide is something that you'll never find on our site - natural treats all the way! Much healthier and kinder to tummies! There are lots of new natural treats on the site so we hope that we can keep your pooch stocked up!

Rated 4 out of 5 stars

Took 3 days to arrive which is more…

Took 3 days to arrive which is more down to the courier.

February 28, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the review. There are occasionally dealys within the courier network but we try to resolve any issues as promptly as possible.

Rated 5 out of 5 stars

Kong Floppy Knot Toys

First time I've used this company and found it while looking for toys for my friend's 2 little dogs. I contacted the company to ask for info about the toys and received a reply very quickly following which I placed my order. Toys arrived very quickly. Many thanks for a brilliant service - I'm sure I will be using again.

March 2, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the lovely review. Our Customer Service Team are always on hand for advice or to answer queries so it's great to hear that they were able to help you with your order. We look forward to your next order and keeping those tails wagging!

Rated 5 out of 5 stars

Great products and great prices and…

Great products and great prices and fast delivery. What more can I say

March 1, 2023
Your Dog's Club logo

Reply from Your Dog's Club

This is great to hear! We're thrilled that you've had a 5 star experience with us! We look forward to your next order :)

Rated 5 out of 5 stars

Efficient Company

Easy ordering, large selection of goods, speedy delivery and fair pricing. Happy customer, thank you.

March 1, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Great to hear that you're a happy customer! We hope your pooch is enjoying the lovely selection of treats!

Rated 5 out of 5 stars

Great company

Great company , even better because I had a voucher to use . Quick delivery , very easy website to navigate & kept up to date with my order

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for your review! Great to hear that you took advantage of a voucher - remember that with every order you'll earn Bone-Us Rewards which means even more discounts on future orders!

Rated 5 out of 5 stars

New HALTI collar

Lovely item, very pleased with the new collar. Delivered very quickly.

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you for the review, we love the Halti collars - they look so smart! We do hope that your stylish pooch is enjoying the new accessory!

Rated 5 out of 5 stars

Excellent Service

Excellent Service my order came the next day. Would recommend.

February 28, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you for your review, it's great to hear that you had such a speedy delivery! We hope your pooch is enjoying the food!

Rated 5 out of 5 stars

Very happy with my experience shopping…

Very happy with my experience shopping here and will use again.

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

This is great to hear! We very much look forward to your next order so that we can provide another 5 star experience to you and your pooch!

Rated 5 out of 5 stars

Prompt delivery and easy site…

Prompt delivery and easy site navigation, perfect experience

February 28, 2023
Your Dog's Club logo

Reply from Your Dog's Club

This is so great to hear! We're relly pleased that you found our site easy to navigate and that you found everything you were looking for. We look forward to providing another 5 star experience next time you shop with us!

Rated 5 out of 5 stars

The item bought is excellent great…

The item bought is excellent great price and my it loves it

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

We're so pleased to hear that you're happy with your purchase. We look forward to providing another 5 star experience on your next visit.

Rated 5 out of 5 stars
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for sharing your thoughts - we're really pleased to hear that you had a 5 star experience when shopping with us! We look forward to your next order.

Rated 5 out of 5 stars

Happy customer …

Nice site good quality toys speedy delivery

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you for your review, we're really pleased to hear that you had a 5 star experience with us and that you had speedy delivery from our courier partners! We look forward to your next order and another 5 star experience!

Rated 5 out of 5 stars

All good

All good. Thanks

March 2, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you for the 5 star review! We look forward to providing another 5 star experience next time you shop with us!

Rated 5 out of 5 stars

Easy to use good service

Easy to use good service. Nice product

February 27, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for the 5 star review! We hope your dog is enjoying the natural chew that you selected!

Rated 1 out of 5 stars

Nothing has yet been delivered yet you…

Nothing has yet been delivered yet you have now emailed me twice, hardly great service, agreed?

March 2, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Hi Robert, Many thanks for your comments. I can see that your order was placed on Friday after 12 noon and was therefore dispatched on Monday. It is now out for delivery today (2nd March) which is within our 2-3 day delivery time as stated on the delivery pages of our website. The emails you will have received from us would have been to advise of the received order and then the shipping, any subsequent emails regarding delivery would come directly from the courier as they provide the delivery updates. I have tried to call you today to discuss your order and answer any questions you might have but have been unable to reach you. Please contact me on woof@yourdogsclub.co.uk and I can assist you further. Many thanks, Laura.

Rated 5 out of 5 stars

First delivery was on time and…

First delivery was on time and delivered to a safe place

March 2, 2023
Your Dog's Club logo

Reply from Your Dog's Club

Thank you so much for sharing your feedback, we're really pleased to hear that you had speedy delivery and that it was left in a safe place for you. We hope that your pooch is enjoying the Harringtons treats!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look