Your Family's Friend Ltd Reviews 9

TrustScore 4.5 out of 5

4.3

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Your Family's Friend offers expert guidance and bespoke 1-1 support through family court proceedings; either Child Arrangements or Financial Settlements. Abby is an ex Cafcass Family Court Advisor and her unique ‘insider’ experience of the family court system helps steer clients through the challenging family court journey. Abby is a qualified and experienced children’s social worker, who understands the complexities of domestic abuse, emotional abuse, child abuse, parental alienation, mental health and substance use.


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4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Outstanding Legal Support When I Needed…

Outstanding Legal Support When I Needed It Most!

I sought Abby's expertise as a second opinion during an extremely difficult period when I felt the whole world was against me and my previous solicitors had failed to provide the support I desperately needed. This decision proved transformative.
Abby's remarkable combination of genuine compassion and legal expertise sets her apart. She demonstrated exceptional empathy - a crucial quality when clients are going through challenging times, including complex Cafcass proceedings. For the first time in months, I felt truly heard and understood.
Her knowledge and expertise are outstanding. In one brief consultation, she explained more complex legal matters than my previous solicitors had managed over several months. Her ability to quickly assess difficult situations, including challenging Cafcass cases, and provide clear, actionable guidance far exceeded my expectations.
Abby's support came when I had lost all confidence in the legal process. Her professional approach restored my faith in quality legal representation and gave me hope during what felt like an impossible situation.
I recommend Abby without hesitation, particularly to those facing difficult family law matters, Cafcass challenges, or anyone who has experienced disappointing legal representation elsewhere. She truly understands that legal matters affect real people's lives and provides both exceptional professional competence and genuine human understanding.

A client who found hope and professional excellence when it was needed most.

September 11, 2025
Unprompted review
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Reply from Your Family's Friend Ltd

Evening Lana, thank you so much for your lovely review. It was a pleasure to be able to help and I look forward to working with you throughout your case.

Rated 5 out of 5 stars

Abby offers outstanding support and guidance as a McKenzie Friend incredible…

Abby has been such an incredible support for me through both my Child Arrangements and Financial Order matters. From the very start she was knowledgeable, organised and always made sure I felt prepared and focused.

What really stood out was her calm and practical approach. She explained everything clearly, helped me present my case in the strongest way possible and was always there with reassurance when things became overwhelming.

Her support has honestly been invaluable. I wouldn’t hesitate to recommend Abby to anyone who needs help with family law matters. She’s professional, reliable and genuinely cares about achieving the best outcome for her clients.

June 20, 2025
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Reply from Your Family's Friend Ltd

Thank you very much for your kind and detailed review. It was a pleasure working with you.

Rated 5 out of 5 stars

The Best of the Best!

I highly recommend working with Abby if you are going through family court proceedings, especially if you have experienced any type of abuse.

Abby is an experienced, insightful professional who will guide you with accuracy and honesty. But she is also an amazing person who very clearly cares about her clients and the welfare of their children.

I trust Abby's advice, and she has also prepared high quality statements for me with a quick turnaround. Her support has been invaluable.

August 15, 2025
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Reply from Your Family's Friend Ltd

Thank you so much for this lovely review, it was a pleasure working with you.

Rated 5 out of 5 stars

A Light in a Dark Legal Process

I contacted Abby for a second opinion regarding my family court proceedings involving my young daughter. From the outset, she provided thoughtful and practical advice. She attended a hearing with me at very short notice and supported me in drafting my response to the judge’s findings following a fact-finding hearing.

Abby is intelligent, insightful, forward-thinking, and above all, child-focused. She brings clarity and calm to what is often a confusing and emotionally charged process. For many fathers—and some mothers—the fear of being sidelined in our children's lives is overwhelming. Abby helps to remove that fear by focusing firmly on what matters: the best interests of the child.

I trust her judgment above that of many lawyers, particularly because she prioritises resolution and the child’s welfare over prolonging conflict. Although my case is ongoing, I will continue to seek Abby’s guidance at every stage.

I wholeheartedly recommend Abby for anyone navigating the family court system, especially in child-related matters. She brings insight and integrity to an area of law that can often feel dark and disheartening.

August 6, 2025
Unprompted review
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Reply from Your Family's Friend Ltd

Thank you very much for your kind words. It's a pleasure to be able to help at such a challenging time.

Rated 5 out of 5 stars

I'm a normal dad

I'm a normal dad that ended up going to court over our daughter. It was all out of my comfort zone and was totally clueless with these matters,id never heard of cafcass etc. I stubled on this firm by chance.Abby was dead straight objective and informative her help has been a godsend to be honest,I still have a way to go but abby has been instrumental so far

July 10, 2025
Unprompted review
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Reply from Your Family's Friend Ltd

Thank you very much for your lovely review.

Rated 5 out of 5 stars

Abby is a must have McKenzie friend!!

I’ve had the unfortunate experience of going through family court for both of my children, one with a solicitor and one with Abby. The best outcome was undoubtably achieved with Abby’s help. Abby travelled to South Shields to attend my final hearing. She was invaluable in picking out the important bits and preparing child focussed responses. I am 100% sure I would not have the outcome I got without Abby’s help. From my position it was a win for me and my daughter for which I will forever be grateful to Abby for.

Thank you Abby. 🫶

April 24, 2025
Unprompted review
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Reply from Your Family's Friend Ltd

Thank you very much for your kind review, I appreciate the feedback. It was a pleasure working with you.

Rated 5 out of 5 stars

Abby was an invaluable source of help

Abby was very helpful during family court proceedings. Very knowledgeable and supportive. She offered great advice and contributed to success in my case.

March 5, 2025
Unprompted review
Your Family's Friend Ltd logo

Reply from Your Family's Friend Ltd

Thank you very much for your lovely review.

Rated 5 out of 5 stars

Abby was fantastic

Abby was fantastic, she was helpful and able to guide me throughout the whole process and fdr hearing.

February 19, 2025
Unprompted review
Your Family's Friend Ltd logo

Reply from Your Family's Friend Ltd

Pleasure to help, thank you for trusting me.

Rated 5 out of 5 stars

Abby Lightowler

Abby Lightowler, I can’t speak highly enough about this lady, she is truly amazing, she is an incredible communicator puts you at ease at the most difficult times. helps you see things clearly, helps your confidence when low and an inspirational person, Thank you Abby for everything x

November 8, 2024
Unprompted review
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Reply from Your Family's Friend Ltd

Thank you Jacob, it's a pleasure working with you!

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