Your Fragrance Online Reviews 60

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Your Fragrance Online was lovely to deal with. They were super responsive and went above and beyond to make sure my order went smoothly. I was initially a bit unsure when they asked me to pay via ban... See more

Company replied

Rated 5 out of 5 stars

YFO is an amazing, and well stocked website providing you with all your favourite fragrances. I was able to find perfumes that were discontinued around 10 years ago for a very reasonable price point,... See more

Company replied

Rated 5 out of 5 stars

Such a good idea for a business as there are so many lovely perfumes that have been discontinued, which this website has managed to find. Bought one of my favorite Burberry perfumes from them, and arr... See more

Company replied

Rated 5 out of 5 stars

Super quick and easy, fragrance was exactly as stated and delivered so quickly with great communication throughout. This is a fragrance that has been discontinued for many years and a special gift for... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Fragrances, Perfumes, Aftershaves, Colognes, Scents & Gift Sets. We offer fragrances for all seasons and occasions. It's best you check the site out, you may find a rare gem that you are looking for. From designer to celebrity fragrances, we will have fragances for all people. A eco friendly company, we recycle packaging where possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From order to delivery

From order to delivery, great communication along with fast delivery made this a fantastic experience

January 12, 2026
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Timothy,

We truly appreciate you have taken to write us this review, it does matter to us. You have great choice in fragrances.

Regards
YFO

Rated 5 out of 5 stars

Hard to find fragrance

Hard to find fragrance. Quick turn around from order to delivery. Many thanks.

October 24, 2025
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Reply from Your Fragrance Online

Hi,

Thank you for taking the time to leave the review. Enjoy the fragrance.

Regards
YFO

Rated 5 out of 5 stars

Would buy again

Prompt and efficient service and good communication

June 20, 2025
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Reply from Your Fragrance Online

Hi Paul,

You taking the time to write us a review is truly appreciated. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Niki Minaj pink print

Absolutely Genuine. I met them in person and it's a pleasure to do Business with this seller, he went above and beyond to deliver my item. Will definitely do Business again A*****

May 16, 2025
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Reply from Your Fragrance Online

Hi H,

Your kind words are truly appreciated. You taking the time to write this review does mean a lot to us. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Very prompt response and delivery.

Very prompt response and delivery.

May 19, 2025
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Reply from Your Fragrance Online

Hi Mr Raval,

Really appreciate you taking the time to write this review. Enjoy your fragrance. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Fantastic service!

I can’t recommend Your Fragrance Online enough! Superb communication from order to delivery and one of the only places you’re going to find certain discontinued fragrances. I can’t recall using another online store like this one, where it’s evident that they really care for their customers and the service they’re providing. In this era where perfumes are released and disappear with alarming regularity, it’s good to know that there’s someone out there catering to those of us who fell in love with a scent that then got taken off the shelves. This store is the antithesis of faceless corporate culture - it’s like your friendly, local IRL shopkeeper, the online version. Highly recommend!

May 19, 2025
Unprompted review
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Reply from Your Fragrance Online

Hi Emily,

Thank you so much for taking the time to leave this review, it means a lot to us. Enjoy your fragrance!

Regards
YFO

Rated 5 out of 5 stars

The item came well packaged

The item came well packaged, on time and exactly as described by the seller. Good communication and overall, a great service.

April 22, 2025
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Reply from Your Fragrance Online

Hi John,

Thank you for taking the time and leaving us this review. Enjoy your fragrance!

Regards
YFO

Rated 5 out of 5 stars

Amazing experience.. Again

Amazing experience yet again with this company... Professional from start to finish and I'm over the moon with my purchase... Will not hesitate to buy from again in near future.. Many thanks

April 3, 2025
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Reply from Your Fragrance Online

Hi Mikey,

Once again you have taken the time to write us a review, it means a lot to us. Enjoy your fragrance. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Such a good idea for a business as…

Such a good idea for a business as there are so many lovely perfumes that have been discontinued, which this website has managed to find. Bought one of my favorite Burberry perfumes from them, and arrived within a few days as aswell as perfect condition. They also keep you very up to date with the delivery process so any nerves I had about ordering with them were put to rest. Thanks guys!

April 7, 2025
Unprompted review
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Reply from Your Fragrance Online

Hi Jade,

You taking the time to write this review and the kind comments, means a lot to us. Enjoy your perfume. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Service was amazing and the package was…

Service was amazing and the package was in great condition. So much personal care goes into Your Fragrance Online! I can definitely recommend, five starts from me.

March 4, 2025
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Reply from Your Fragrance Online

Hi Sara,

You are the second international customer to leave us a review. When you made the initial enquiry, I never the transaction would happen. I'm delighted it worked out well, I'm truly glad your father enjoyed the items. Thank you for taking the time and leaving us this review, it means a lot to us.

Regards
YFO

Rated 5 out of 5 stars

Brilliant communication, 5 star service.

Brilliant communication and very quick delivery, I wouldn’t hesitate to order from this company again.
5 star service all round !

March 4, 2025
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Reply from Your Fragrance Online

Hi,

Thank you so much for taking the time and writing this review, it is truly appreciated.

Regards
YFO

Rated 5 out of 5 stars

Great service as always

Great service as always

February 24, 2025
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Andy,

Thank you so much for taking the time and writing this review, it is truly appreciated.

Regards
YFO

Rated 5 out of 5 stars

Fantastic service

I was a bit hesitant initially as I'd never ordered from the site and had never heard of it before, but after looking at the Trust Pilot reviews I decided to give it a go.

I got in touch with seller as I still wanted some reassurance that everything was legit and the customer service was excellent. They were incredibly responsive and really went out of their way to prove the authenticity of the product and ensure I felt confident about the purchase before processing.

Ordered was dispatched imminently and received in great condition.

If ever looking for fragrances that are hard to source, this will be my first stop

October 5, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Toby,

It's been a while since your order, I do recall you mentioning you would leave us a review if all was in order. We really appreciate you taking the time and leaving us this review, it means a lot to us, thank you.

Regards
Your Fragrance Online

Rated 5 out of 5 stars

First Class Service

Customer service from Your Fragrance Online is brilliant.
The delivery was on time and the packaging was perfect.
My second time of using this company and I will certainly use it again.p

January 27, 2025
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Reply from Your Fragrance Online

Hi Stephen,

You are the first customer to write us a second review. We truly appreciate you taking the time again, thank you.

Regards
Your Fragrance Online

Rated 5 out of 5 stars

Great experience, would recommend.

Your Fragrance Online was lovely to deal with. They were super responsive and went above and beyond to make sure my order went smoothly.
I was initially a bit unsure when they asked me to pay via bank transfer because I am based overseas, but everything worked out well and it was all above board. I would definitely shop with them again and woulod recommend them to others.

November 29, 2024
Unprompted review
Your Fragrance Online logo

Reply from Your Fragrance Online

Hi Emily,

You are the first international customer to leave us a review. We have a process in place for international customers, to place orders when having the order shipped to a UK address. We are glad you showed faith in us by placing the order. You taking the time to leave us this review is appreciated, thank you.

Regards
Your Fragrance Online

Rated 5 out of 5 stars

Brilliant personal service keep me…

Brilliant personal service keep me right up to date and even arranged a drop off to suit me . Will use again and absolutely recommend

December 13, 2024
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Reply from Your Fragrance Online

Hi,

Thank you for taking the time to write this review and the kind comments , it is truly is appreciated.

Regards
YFO

Rated 1 out of 5 stars

Parcel apparently left on doorstep

Parcel apparently left on doorstep. Stolen. Seller could not have been more unhelpful, rude, sarcastic and obtuse. No recompense so I have lost £105.

December 10, 2024
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Reply from Your Fragrance Online

Hi Beverley,

This review is inaccurate and should be ignored. Royal Mail confirmed the order was delivered, this information was shared with you.

Regards
YFO

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