Liam serviced my boiler, he was polite, friendly, knowledgeable, a great character and a credit to the company. Really happy with the service received. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Company! Supplied and fitted a Worcester Bosch boiler, no fuss , arrived as stated, fitted, GREAT! Two yearly services later, still brilliant, arrived as planned. Slight hiccup re booking... See more
Company replied
YourHeat replaced my ancient gravity fed boiler system: cylinder, tanks and all with a spanking brand new Worcester Bosch combi boiler just over 2 years ago. Installation was done to a very high sta... See more
Really good and professional mannered company. We’ve recently had our boiler fitted and we’re very pleased with them. Surveyor man was explaining everything well, was honest and didn’t try to r... See more
Company details
Information provided by various external sources
~ Boiler Installation ~ Service & Repair ~ Central Heating Upgrades ~ Under Floor Heating ~ Power Flushing ~ Cylinder & Tank Installation
Contact info
Lucas Road, ME6 5PZ, Snodland, United Kingdom
- yourheat.co.uk
4.6
Excellent
37 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally professional and company!
What can I say about Your Heat, totally professional, and really go out of there way to make you happy!
I would thoroughly recommend them!
And A pleasure to have in your home!
Thank you
Jeremy
March 5, 2021
Unprompted review
Reply from Your Heat
WOW, thank you so much
Tom
Brilliant!
Jeremy was very polite, fast, efficient and got my boiler back up and running! Brilliant.
March 1, 2021
Unprompted review
Reply from Your Heat
Glad we could help
Tom
Your Heat
I have just had Dan from your heat come…
I have just had Dan from your heat come round to fix my hot water .found him very knowledgeable and professional to deal with and would recommend him to anyone
February 26, 2021
Unprompted review
Reply from Your Heat
He's a credit to us and a very experienced engineer, thank you for taking the time to write this lovely review
Tom
I can’t rate this company high enough
I can’t rate this company high enough! Great service all round and Dan the engineer is clearly fantastic at his job! Thank you 😊
February 24, 2021
Unprompted review
Reply from Your Heat
Thank you Fiona, glad we we're able to help
Tom
Your Heat
Great Service
Had an issue with my boiler and the Your Heat team sent somebody round within hours, the engineer Dan was polite and helped fix the problem with a simple part change. Would fully recommend this company.
February 24, 2021
Unprompted review
Reply from Your Heat
Thank you David
Tom
Great service
Just want to say a big thank you to Terry for servicing our boiler at short notice. Really happy with the service provided, will be using again.
February 24, 2021
Unprompted review
Reply from Your Heat
Hi Grace,
Thank you for taking the time to write this, it's great to read.
Tom
Couldn’t recommend this company…
Couldn’t recommend this company Enough!. Only contacted late last week as was concerned about our boiler and they managed to attend within a few days. Myself not knowing anything about boilers, the engineer was extremely helpful and was able to provide me with key information regarding our system. Amazing service! Thanks again
February 22, 2021
Unprompted review
Reply from Your Heat
Thank you so much Holly for the great review. I’ll share this with the team here.
Stay safe
Highly recommended and fantastic service provided by YourHeat…
Fantastic service provided by YourHeat team. Very professional and reliable. I was trying for various companies to change my old boiler and YourHeat has ticked all my options and replaced my old boiler with new. Thanks to Tom for your excellent service.
After an year and in lockdown time, I got an issue with boiler and called them immediately and explained the issue. Tom has sent an engineer and fixed the issue on time without a need to contact boiler company. I am so impressed with their professionalism and service.
Highly recommended YourHeat for any boiler related services.
February 18, 2021
Unprompted review
Reply from Your Heat
Amazing feedback again, thank you so much for sharing with us and our customers.
I’ll pass this onto the team.
Stay safe
Your Heat
I can’t recommend this company enough
I can’t recommend this company enough. Very competitive pricing
Punctual even in the snow.
Friendly helpful engineers
Clean and tidy.
I shall definitely be using this company again for our yearly servicing.
February 8, 2021
Unprompted review
Reply from Your Heat
Thank you so much for the amazing feedback, I’ll be sure to pass this on.
Keep safe
boiler service
Anna took my booking for my boiler service, reminded me on the day by text. Ben called ahead and arrived on time. Polite, tidy and knowledgable. Excellent experience from start to finish. Would recommend.
February 5, 2020
Unprompted review
Don’t waste your time on these clowns
Lucky to get 1 star. Didn’t turn up to an appointment to replace 2 bit valve after making us wait in all day. Got through to kelly who said sorry but we can do the 23rd December requested call back from Tom as he the one who forgot to book us in even though his brother did the quote. Got no call back called today and got kelly who couldn’t even remember who we was and basically couldn’t see why I was annoyed. First told me Tom wasn’t in why he didn’t call so I said why tell me he call me back today if he wasn’t in then oh but he was in and then it was he working from home he definitely give you a call the afternoon. Guess what no call. Absolute joke. Then we get some who actually turned up to do a quote to tell us they quote for the wrong point valve anyways. Useless do not use never do what they promise and think they better than everyone else.
December 10, 2019
Unprompted review
Very Impressive !
Look ! I didn't order with them this time BUT I am very impressed with their set up,from Lee who came to do the survey whom I found extremely knowledgeable ,efficient,polite and professional to Anna who called me back the next day, a very polite and charming young lady whom any company would be proud to have at the front of their store.....
Thank you all at YourHeat
Kind regards
Peter G
July 3, 2019
Unprompted review
Great company to deal with !
Really good and professional mannered company.
We’ve recently had our boiler fitted and we’re very pleased with them.
Surveyor man was explaining everything well, was honest and didn’t try to rip us off like other companies.
Boiler fitting: Arrived on time, Tom which did the job has worked very well and left everything really tidy. During his work everything was also very tidy, explained everything about the boiler when the job has been done.
Aftercare is great, they will always return your phone call and answer any questions you need.
Really pleased and will recommend them to anyone. Also their price was the best !
They definitely deserve more great reviews!
May 29, 2019
Unprompted review
1st service
Definitely recommend Your Heat very satisfied with full central heating installation / boiler and follow up annual service.
April 2, 2019
Unprompted review
Brilliant Company
We've had two boilers installed by Your Heat now. Each time they were extremely polite and professional.
March 26, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.