Your Law Reviews 

259
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Sending a great salute to the crew at YOUR LAW. Wishing you all a Happy and Successful New Year 2021. My greatest and sincere appreciation goes to Abigail Olsen who managed my Personal Injury claims... See more

Company replied

Rated 1 out of 5 stars

Not heard hardly anything for 3 years poor communication then told that they had cyber attack so information was breached Now a letter today stating after 3 years my claim would not be successf... See more

Rated 5 out of 5 stars

After my accident caused by a third party at work. YOUR LAW, did as great job dealing with my case even when third party claimed no fault of theirs. Would also like to say although during this... See more

Company replied

Rated 5 out of 5 stars

Throughout this claim Avernell William who has been my handler has been excellent. I am very busy and at times took weeks to provide details and documents. Avernell was always patient and understa... See more

Company replied

Company details

  1. Insurance Attorney

Information provided by various external sources

We provide only the best legal service for your personal injury claim, leaving you at ease throughout the entire claims process.


Contact info

3.6

Average

TrustScore 3.5 out of 5

259 reviews

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3.6

All reviews

(259)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Special thanks to Mr tuhin Ahmed

Services provided by YOUR LAW was very satisfactory. Mr tuhin Ahmed is very competent and professional solicitor, he handle my claim and gave me honest advice.

March 25, 2022
Unprompted review
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Reply from Your Law

Hi Mrs Ioana,

Thank you for your high praise of Tuhin - we'll make sure he receives this!

Many thanks,
Your Law Online Team

Rated 4 out of 5 stars

Excellent service from Candice …

Our claim took a while to get going with several changes of personnel however Candice took the case she was was excellent - her communication was clear and we felt she listened to our concerns and gave clear advice.
Thank you Candice for all your help

March 16, 2022
Unprompted review
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Reply from Your Law

Hi Julie,

We're sorry you felt your claim was delayed at the beginning, but we're pleased to see that you were happy with the service provided by Candice.

We'll make sure your thanks are passed on to her.

Many thanks,
Your Law Online Team

Rated 1 out of 5 stars

Unprofessional handling of my case

Your Law has been handling my case for over 2 years now.
I have been passed from one person to another.
Information has been lost and had to be resent more than once.
Your Law is trying to give me no alternative apart from taking a full and final settlement, even though it is well known a head trauma can cause serious after effects many years after the event.
I have found Your Law to be very unprofessional and wish I had used a different company.

March 8, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed not communication…

Very disappointed not communication with person who dealing with my claim . I did e-mailed number of time with question who actually dealing with my claim because I would like to have chat . Still waiting for . Looking to move my claim in to different company .

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!

Very helpful and kept up to date throughout the process of my claim.

February 4, 2022
Unprompted review
Your Law logo

Reply from Your Law

Hi Maria,

Thank you for taking the time to leave your great comments regarding our service!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

They always keep me up to date with the…

They always keep me up to date with the progress of my claim even though it feels like its taken a lifetime

January 27, 2022
Unprompted review
Your Law logo

Reply from Your Law

Hi Julie,

Thank you for rating our service 5 stars!

We appreciate your patience and understanding.

Many thanks,
Your Law Online Team

Rated 2 out of 5 stars

NOT THE BEST!!!!

NOT THE BEST!!!!
I have been dealing with your law for nearly two years now. LACK OF COMMUNICATION IS THE BIGGEST PROBLEM. No one calls or gives you updates, I have constantly had to chase to get information on my claim.
I also found out that there was an extra ATE charge that was not discussed with myself so that was a shock, they apologised that this had not been explained but brushed it away… was promised that my claim would be paid within 6-8 weeks, 11 weeks later still waiting…. I wouldn’t recommend your law and am confused how they have had so many good reviews 🧐

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Tuhin is excellent at his Job!

December 16, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Sam,

Thank you for your kind comments, we will make sure to pass them on.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

personal injury claim

I made a claim for a work related injury. My Solicitor Candice Edwards kept me informed throughout the whole process. I felt like giving up but with Candice support I saw it through until the end. I am very thankful for everything she did for me and the outcome reached.
A well earned five star customer satisfaction and service.

December 2, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Sabrin,

Thank you for sharing such lovely comments about our team member Candice!

We’ll make sure to pass them on.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Amazing company to work with! A*****

Your law has an amazing customer service and are very helpful in all aspects of business. In particular Connor Johnson who was dealing with my case, was always fast to respond, always happy to answer any questions in great detail to ensure a smooth process and very customer friendly over the phone. I had absolutely no idea the process of how things worked and Connor made everything so clear. Im very happy with your law and will highly recommend the company to anyone needing legal assistance in the future. A***** from me. If I could give 10 stars I would. Thank you so much your law!

November 26, 2021
Unprompted review
Your Law logo

Reply from Your Law

Thank you for your fantastic review, Ben!

We appreciate your lovely comments about our team member Connor, we’ll make sure to pass them on.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Huge thankyou to Connor Johnson at Your…

Huge thankyou to Connor Johnson at Your Law for winning my workplace injury claim.
One phone call, and they dealt with everything. Fantastic service, couldn't have asked for more.
Would recommend to anyone.

November 24, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Wayne,

Thank you for describing our service as fantastic!

We’re grateful for your kind comments regarding our team member Connor.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Helpful Law Firm

Your Law have been very helpful. I am dyslexic and I struggle to use email. I was told I could ring and I’d be dealt with, which is good if you’re like me and would rather speak to someone. The case handlers were amazing they set up everything and always kept me in contact regarding what was happening. I would definitely recommend this law firm.

November 15, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Emily,

Thank you for taking the time to leave your fantastic review of our service and team!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received from Candice Edwards and all the staff at Your Law. I was kept up to date with the progress of my personal injury claim throughout and delighted to say they won the case for me.

November 12, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Linda,

Thank you for your kind comments regarding our team, we appreciate it!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

I would recommend your law to anyone…

I would recommend your law to anyone they have been so helpful and understanding in getting my problem sorted, they have been available to me at all times

November 2, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Mandy,

We’re pleased to see you found us helpful and understanding!

Thank you for recommending us.

Many thanks,
Your Law Online Team

Rated 1 out of 5 stars

Rubbish!

Rubbish!!
3 years of very little communication, I’d get emails saying “ I’m your new representative & I’ll be in touch shortly” only to wait 4 months & ring them myself . I was repeatedly told I’d get £14,600 m, I actually got £2.390 !! I should have got £6600 but they lost my insurance documents with my legal cover details on , so I lost £4300 on costs!! I sent those documents twice & I just couldn’t be bothered to wait any longer . The kicker is ,, Tesco offered £1500 out of court & the way I feel is I should’ve taken that, then this useless lot wouldn’t have made £4300 off my injury
I do not recommend!!!

August 6, 2021
Your Law logo

Reply from Your Law

Hi Karen,

We're disappointed to read your review and would really like the opportunity to identify your case so that we can look into the issues you have raised.

If you could please respond to our information request on TrustPilot or contact us directly, so we can speak with you further regarding this matter.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

My experience with your law has been…

My experience with your law has been great from start to Finnish had plenty of help and support all the way through from turhin who was assigned to me he kept me regularly updated with everything and made the whole process easy for me to understand and always made sure I was ok throughout weather it be from a phone call to email thanks for the help you gave me recommend to anyone who needs similar help

July 26, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Matthew,

Thank you for leaving your great comments regarding our service and the support you received from Turhin.

We'll make sure your comments are passed on!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, in particular with Tuhin who took over my case recently. Well reccomended company.

July 15, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Andrew,

Thank you for leaving your five star review!

We will make sure that Tuhin receives your great comments.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Fantastic

Very good service, extremely helpful and always replied back to emails(usually within 24 hours). I would highly recommend

July 14, 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Miss Bradley,

Thank you for your recommendation! We're glad we could help!

Many thanks,
Your Law Online Team

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