Your Lawyers Reviews 43

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Really poor communication , dealing with a 2018 airline data breach. Send sane documents multiple times . I imagine the time has now lapsed . Complaint not responded to , just shocking . No updates... See more

Rated 5 out of 5 stars

Esme has done a fantastic job in sorting and agreeing a settlement in a Data Breach case. I would fully recommend them as being very professional and persistent She kept me regularly updated a... See more

Rated 5 out of 5 stars

Thanks to Sam Morrison and her team on successfully claiming compensation for me which took around six years not once did I have any doubt on your ability in winning my claim . Every effort in th... See more

Rated 1 out of 5 stars

I am having an absolute nightmare with such unprofessional undergraduates. I am fighting an NHS negligence claim of which in the last 10 years I have had 6 different solicitors from the same company "... See more

Company details

  1. Law Firm

Written by the company

Your Lawyers is a consumer action law firm specialising in consumer claims, data breach cases, and group litigation. We have years of experience in fighting for the compensation our clients deserve. Our firm represents thousands of claimants across England and Wales, acting in large-scale group litigation cases including the British Airways data breach Group Litigation Order and the Virgin Media data breach group action. Having pioneered the Volkswagen NOx Emissions Group Litigation in response to the 'dieselgate' scandal, we are leaders in the field of consumer compensation claims and group actions, with wide-ranging and up-to-date expertise which equips us to take on the largest companies in the world. Our helpful, specialist team can offer free, no-obligation advice to anyone considering making a compensation claim- you may even be eligible for No Win, No Fee representation.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful Awful, Awful

Awful, awful just awful.
I have had a case ongoing for 1 year. 6 months, nothing is happening. Now I get calls, and when I ask when will this matter cease I am told it does not!! Stay away seriously. They take your case on quickly, but are no good and then threaten you, saying if you do not do what they ask then you pay their over-inflated so-called cost!!!

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company- they have taken all my compensation

Terrible company. I was awarded £50,000 compensation in an out of court settlement for a data breach. This company have insisted on taking £40,000 to cover their fees (so much for no win no fee.

I was threatened by the company that if I did no accept this out of court settlement they would no longer taker my case and they would chase me for the £50,000 in costs.

Having no choice but to accept the compensation I signed a letter of acceptance. That was over a month ago and I am still waiting for my £10,000.

My Lawyers have suddenly gone quiet and me caseworker is always busy and cannot take my calls (during negotiating stage she was containing me twice a day)

I don't think this company is legit and i think have shafted me out of all my settlement compensation.

I would avoid them as you will not receive any compensation and they will take everything.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Harassed bt Lawyers.co.uk

This company are harassing me almost every day. This has been happening for over a year.Do not have anything to do with them. I have warned them I am intending to take action against them but they ignore me . I have unsubscribed from their emails on many occasions. This does not stop them. I am looking at ways to take action against them. If they were competent a respected company they would not act in this way.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

Awful didn’t hear anything back for…

Awful didn’t hear anything back for months and now they’re demanding me to fill out a questionnaire or I’m going to be charged.

They told me I instructed them to move forward with the case to which I would not have signed anything on my behalf instructing them to move forward with anything.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY, IT APPEARS TO BE A SCAM.

I went online to see if I had a valid emissions claim for my car. I completed the basic website requested details and submitted them. In so doing this apparently 'triggers an instruction' for this so called Your Lawyers Company to accept your case. I then went on to read the lengthly small print and there are hidden clauses that suggest their 'no win no fee' slogan may not end up being quite what they suggest. I phoned up to put my claim on hold and told the company not to proceed. I spoke to a man named Oliver who did not sound as professional or educated as I would have expected for a legal firm. He said it wasn't possible to speak to anyone more senior and he would "try" to put a hold on my claim enquiry. No Solictor would behave like this and so it is obviously some kind of scam. Keep away from this company.

April 13, 2023
Unprompted review
Rated 1 out of 5 stars

ME TOO

Same as everyone. Never signed anything or instructed them to do anything. They are spaming my mailbox and I had to blacklist their number because they call me multiple times a day. Now they threaten me with an invoice but I see they do it to everyone. Ofc I am reporting them later today.

April 14, 2023
Unprompted review
Rated 2 out of 5 stars

Not sure whether Your Lawyers Limited …

Not sure whether Your Lawyers Limited and Car Emissions Lawyers are the same company. I suspect they are. Having read the small print, and having signed nothing, I entered the portal and found a document that couldn't be completed then went to find the cancellation document which, as was pointed out in a previous post, was formatted so that it was unreadable and all on one page. Not a good sign, so I re-formatted the cancellation notice and signed both paper copies, and emailed them to both companies. Not a good experience, but proves looking at Trustpilot should come first before the inquiry.

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

As others have stated

As others have stated , very aggressive and rude , as soon as your start your application the constantly hassle you.

Did others get the harassment to stop ?

March 21, 2023
Unprompted review
Rated 2 out of 5 stars

mitsubishi diesel car "Group claim)

I have a Mitsubishi diesel car and saw an advert from these guys about making a claim. The ad was flagged as caremissions lawyers. Could not find any bad reviews on that name, so I went ahead and started registering my car and myself as part of their "group action scheme". The information they wanted started to look worrying and then emails started arriving that were extremely poor. one had 5 pdf attachments. Believe it or not the first I opened which claimed to be a conditional fee agreement was a PDF of a message which said "Unauthorized" in bold letters and then something about the server could not verify authorization. This might be expected if I had tried to log onto a portal, but not as a pdf document supplied by the lawyers. The other 4 documents were written as if I were engaging the solicitors directly to pursue a case in court and had little connection to joining a class action. A common theme was the many and varied way I could become responsible for their costs accrued at £350 per hour. While readable, none of these documents seemed readily printable as they had all been formatted as 1 page long! At this point I noticed "yourlawyers" appearing in the wording and another search got me to these entries on Trustpilot. The emails were all of the "no reply" type which again was another tell-tale. I eventually discovered a functioning email and clearly stated my withdrawal.
Since then, I have had numerous messages seeking to get me to log into a portal and earlier this week a phone call from an actual person seeking to convince me to stay with them. I think I got through to him that I understood I was only joining an established group scheme, not starting a case of my own.... that this did not seem to be a group scheme (I've been part of two previously and they bore no resemblance to this paperwork) and that I was not interested.
I truly hope they have gone away. If not, I'll update this.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Sam Morrison & Team

Thanks to Sam Morrison and her team on successfully claiming compensation for me which took around six years not once did I have any doubt on your ability in winning my claim .
Every effort in the success of my claim was down to your hard work I can't ever praise your efforts enough and would recommend without hesitation.

THANKS TO YOU ALL AT YOUR LAWYERS

K MARDLING

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

Dreadful

As other reviews, I have received messages telling me to complete their forms or they will invoice me. I have never engaged this company and have sent many emails telling them so, which they ignore. They are harassing me and causing considerable distress.

July 28, 2022
Unprompted review
Rated 1 out of 5 stars

Scam Artists

Keep sending me emails and texts regarding a diesel online claim. I haven't completed any forms. Now they are threatening me with a fee as I'm ignoring them. Avoid this company as they seem like a bunch of con artists.

July 23, 2022
Unprompted review
Rated 1 out of 5 stars

not professional

not professional
my wife been getting email from yourlawyers.co.uk never replayed we did not know way they emailing us , never replayed tonight we received email they threating my wife they going send bill for work they done what work this is what my wife send today to they replay ,
I have not instructed you to do anything for me. I haven't passed you my car reg either. Send me a copy of my signature authorising you to carry out work and show me what work you have done already.
You are a scam. STOP HARRASSING ME.
On Monday I am reporting you to the law society.
I will charge you £1000.00 for each reply i have to send you so STOP EMAILING ME.
we are going to report them to LAW SOCIETY ON monday

July 22, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look