Your Man With A Van - Franchise Reviews 18

TrustScore 4 out of 5

3.8

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Company details

  1. Moving and Storage Service

Written by the company

Your Man With A Van was founded with a simple aim: to raise standards in the moving industry through professionalism, reliability, and genuine customer care. What began as one man and one van has grown into a trusted national network, built on more than 15 years of experience in removals and logistics. Today, we operate 60+ franchises across the UK, providing house and flat moves, office relocations, single-item deliveries, marketplace collections, and specialist transport for valuable items. Every job is handled with care, clear communication, and a polite, professional approach—making moving straightforward and stress-free for our customers.


Contact info

3.8

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

We had a issue with this companie 'Your…

We had a issue with this companie 'Your Man & Van' vans which was very aggressive driving and was tailgating us. We were very intimidated and pressured to go above the speed limit.
We was able to catch the company name, and we felt it was right to inform yourselves. I am glad my belongings was not inside that removals vehicle van .

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

A truly remarkable effort for my move…

A truly remarkable effort for my move today from Carl and Jay. Thank you so much they handled all my stuff with such care and most of all surviving the move from a 3rd floor flat no lift! Thank you again so much definitely was one big stress taken away.

February 18, 2026
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Highly recommend

Excellent service from the guys and particularly Carl, smooth and hardworking. Will certainly recommend - thanks again!!

February 1, 2026
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Used Carl and Reece to move us whom…

Used Carl and Reece to move us whom gave us a good quote..handled all the realy heavy stuff with ease..very polite and prompt would highly recommend them for friends family in future we'll done and thankyou again!..

January 20, 2026
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 1 out of 5 stars

Dangerous drivers

A Your Man with a Van vehicle dangerously cut in front of me without indicating and we nearly crashed. I would not trust this company with your belongings.

Edit in response to company's reply: your vans represent your company and this is a worrying lack of accountability. You feel it is harsh but reviews are an important incentive for companies to take responsibility for poor quality service and improve their practice.

December 14, 2025
Unprompted review
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Reply from Your Man With A Van - Franchise

We feel this is grossly unfair review, where we appreciate road incidents can happen and we apologies if you got caught on the blind side of one our vans. We're 65 branch (time of writing) organisation with over 100 vans nationwide. To white wash everyone, without ever using our services is a bit harsh.

Rated 5 out of 5 stars

Nice bloke

Had Jamie help with a move and he was prompt, polite and very helpful with things. 10/10

August 4, 2025
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 4 out of 5 stars

Easy Delivery

They delivered a fridge ftom my late dad's house to my flat and it was done with speed but carefully.

The guys were nice and friendly but a couple of problems that need pointing out
1. They were an hour late
2. There was no card machine, meaning transfer from my account to theirs. A card machine should be standard. For these reasons four stars, not five.

July 15, 2025
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Great service from Chris and Alex

Chris and Alex were great. I needed two large items of furniture collected from 2 different locations and then delivered to myself. The guys called me along the way to let me know how they were getting on and their ETA. They were very accommodating in getting the pieces in the right place, once in our house. My initial communication with the office team, was also first class.. i was very impressed.

February 8, 2025
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE!!!

I called a few companies that weren't helpful at all they said one price then added an extra £50 for a 2 man job AND then another £50 because I was on the 1st floor!!!a friend recommended this company WELL I'm lost for words I'd like to thank Rob and his team for an EXCELLENT CUSTOMER SERVICE nothing was a problem happy smiling and a great price too!!I'm moving home next year I will definitely be using YOUR MAN WITH A VAN!!Marie

December 5, 2024
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Great service

Great service, quick, helpful and kind. Would 100% recommend and use again.

July 27, 2024
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Great Company!

Just used Lewis and the team for the first part of my office move and was very pleased with the service. Friendly staff and they took great care of the furniture, ensuring it was well packed and safe for travel. Price was very competitive too which means I'll be using them for the last part of the move too. The whole team were very efficient and not scared of hard work!

July 25, 2024
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Very good removal company

Very good removal company
would definitely recommend

April 2, 2024
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Dan and Matt made what is normally a…

Dan and Matt made what is normally a very stressful experience a pleasure! They are so friendly, helpful and efficient and I would unhesitatingly use them again :)

July 26, 2023
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Would definitely use this company again

Would definitely use this company again, I used them about 5 years ago, glad I did again. No messing about, got the job done, friendly aswell. Thank you. Good job done.

September 8, 2022
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Friendly and willing to go the extra…

Friendly and willing to go the extra mile to make a move as easy as possible, used these guys twice last year and wouldn't use anyone else next time

April 4, 2022
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

Mark and the team were superb

Mark and the team were superb. Very professional, accurate assessment about how many van loads, perfectly packed and everything was handled with care. They made the move day so much less stressful. Couldn't recommend them enough.

March 18, 2022
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

Rated 5 out of 5 stars

The most efficient moving service that…

The most efficient moving service that I have used. Definitely saved my day! Highly recommended!

February 4, 2022
Unprompted review
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Reply from Your Man With A Van - Franchise

Thank you for your feedback much appreciated =)

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