Your Money Claim for my PPI was handled efficiently and resulted in a positive outcome. The process was straightforward and I was very satisfied with Your Money Claim for keeping me updated on the p... See more
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Easy to deal with simple forms in beginning and considering I had lots of previous addresses and maiden name they managed to track down PpI on previous loans . Although took some time they kept m... See more
Contacted my Money Claim on the pff chance of recovering some PPI. Even though it was delayed re covid, was amazed that I recently received a 4 figure sum going back to 1992 to 1996 period. Thats 28 y... See more
Would recommend "MyMoneyClaim" to anyone who wants to pursue PPI claims as they do all the work for you, especially if like me don't have a glue as where to start. They kept me up to date on every sta... See more
Company details
Information provided by various external sources
Your Money Claim are the industry experts, dealing with thousands and recovering millions. Mis-sold PPI claims and mis-sold Packaged Bank Account claims. Your Money Claim will never cold call.
Contact info
Victory House, The Sidings, BB7 9SE, Whalley, United Kingdom
- 01254822880
- info@yourmoneyclaim.co.uk
- yourmoneyclaim.co.uk
4.2
Great
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Fast service and keep t me updates at…
Fast service and keep t me updates at all times
May 24, 2019
Unprompted review
Had a good experience using…
Had a good experience using mymoneyclaim, clear easy process all the way.
May 24, 2019
Unprompted review
Reply from Your Money Claim
Thank you Eddie, we're delighted you've been satisfied with the service.
Great customer service and keeps people…
Great customer service and keeps people informed at every step of the way.
May 23, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your kind words Sharon, I shall pass on your thoughts to the teams involved.
Excellent communication throughout the…
Excellent communication throughout the entire process, together with an award of compensation. All round happy customer.
May 23, 2019
Unprompted review
Easy to deal with
Easy to deal with. They did everything for me! Would not have attempted the claim without them to help.
May 20, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review Patsy. We're delighted you've been satisfied with the service.
Brilliant efficient company- keeping…
Brilliant efficient company- keeping clients well informed
May 17, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your kind words Julie, they are greatly appreciated
HELPFUL AND READY TO LISTEN TO ALL…
HELPFUL AND READY TO LISTEN TO ALL CONCERNS IN EVERY WAY.
May 17, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review. I shall pass on your thoughts to the teams involved.
I tried doing this claim on my own
I tried doing this claim on my own, but was being given the runaround by Santander. Money Claim resolved my claim without any problems.
May 16, 2019
Unprompted review
Reply from Your Money Claim
Thank you John. Your kind words are very much appreciated by everybody here at YMC
Horrendous Service
The whole experience with this company has been horrendous. They have constantly harassed me through the whole process and still do wanting their commission. I will be writing to Trading Standards and complaining about their service.
May 15, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review.
You approached us in September 2018.
We requested you complete a very short questionnaire to establish what kind of account you had, and whether there was a case worthy of putting to your provider.
The questionnaire could be done online by following the link we supplied in the SMS text messages and email.
We had to ask you to complete the questionnaire on NINETEEN OCCASIONS before you eventually did so.
That questionnaire suggested there was potentially a case for you to be compensated.
We therefore asked you to complete a second short questionnaire to provide any recollections you may have regarding the account.
Once more, this could be completed by simply following a link supplied within the SMS text message or email.
You surpassed your previous record on this occasion as we had to ask you to complete this short questionnaire on THIRTY SIX occasions before you eventually did so.
We built a case on your behalf, using both the answers provided as well as a more technical argument regarding the relevant regulatory requirements, and filed it with your bank.
Your bank subsequently were forced to make an offer of compensation.
One case, one offer of compensation, 100% success.
Excellent professional service
I entered this site with the expectation that this was just another site touting for PPI. I had nothing to lose..there was no upfront fee to pay...so I imagine my surprise when I was awarded a tidy sum. I know there are sites where you could do the claims yourself bit I wouldn’t have done it on my own and certainly wouldn’t have spent a couple of years pursuing a company that was proving difficult..... I just had to provide basic information and it was all done for me.
Would heartily recommend before it’s too late.
May 13, 2019
Unprompted review
Reply from Your Money Claim
Thank you so much for your review Jean. I shall pass on your kind words to the teams involved.
Very helpful and pleasant staff,happy…
Very helpful and pleasant staff,happy with the result.
May 10, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your kind words. We're happy you're satisfied with the successful result
Reply from Your Money Claim
Thank you for your review. We're delighted you've been satisfied with the service.
they deliver what they prmise
May 4, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review, it is appreciated
Great communications and great results…
Great communications and great results - A very easy and pleasant experience
May 1, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review. I shall pass on your thoughts to the teams involved
Everything is perfect just take long…
Everything is perfect just take long time
April 28, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your response.
We're glad you've been satisfied wit the result.
In respect of the timescales, upon receipt of your claim pack you were unable to provide evidence you had been sold PPI, which is more than understandable.
We have a regulatory obligation to carry out checks with finance providers in order to establish whether PPI was sold, prior to issuing a claim for compensation.
Upon receipt of the letter of authority, we issued the information request to your provider.
Your provider is allowed, by law, 30 days to respond.
Your provider responded within 30 days, advising it was unable to locate you on its system.
You advised you had provided an incorrect postcode, so we issued a new letter of authority for you to complete and return.
Upon receipt we reissued the information request.
Your provider is allowed 30, by law, days to respond.
Your provider responded within 30 days confirming you had been sold PPI.
We notified you and invited you to complete a short questionnaire online, and to complete and return a letter of authority to allow us to file a case for compensation.
You answered one of the questions in a manner that required us to seek clarification from you, which you kindly did.
Upon receipt of the above, we built a case and filed it with the provider, which is then allowed 8 weeks upon receipt to issue its final response.
Its final response was issued, and an acknowledgement of receipt from the provider was issued on 4th March.
Your provider had 8 weeks by its regulator, to investigate the case that we had put to it.
You provider issued its final response on 12th April, again inside the timescales allowed.
I hadstay well clear!
I had to chase them constantly for updates on a PPI claim then got an email telling me
“your case is now closed as the FOS have rejected your claim.
Unfortunately there is nothing further we can do. “
Asked for a copy of the refusal letter and unsurprisingly no response. Wish I hadn’t gone near them
April 27, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your review.
Your case was rejected by the Ombudsman as the sale of the policy was considered to be non-advised, and you signed a separate form regarding the policy to state that you wished to take it.
As the sale was non-advised the provider had to ensure you were provided with the information for you to make your decision in respect of the policy without any advice from the provider.
The separate form that you signed was considered by the Ombudsman as being sufficient and clear information for you to make an informed decision.
In respect of your suggestion that you had to constantly chase for updates, you were notified of the timescales expected when the case was escalated to the Ombudsman.
We had a regulatory expectation to keep you updated once every three months.
We actually sent you a total of twenty three updates, at much shorter intervals than we were obliged to do.
A copy of the final response from the Ombudsman was sent to you in December, and we have today reissued a further copy to you via email.
We encourage customers to read and understand updates that are sent to them, and to contact us if they are unsure of anything that is sent.
Thanks money claim.
Money claim have kept me informed from start to finish of my claim and would I recommend them.
After having a bad experience in the past with a ppi claims company I can honestly say money claim have been great.
April 26, 2019
Unprompted review
Reply from Your Money Claim
Thank you Angela for your review.
Your comments are greatly appreciated and I shall feed back to the teams involved.
Great service and outcome.Kept me…
Great service and outcome.Kept me informed all the way
April 25, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your kind words, we do appreciate them
Know their stuff for sure
Know their stuff for sure! Got a refund and they haven't finished yet! Give them a go, you have nothing to lose
April 25, 2019
Unprompted review
Reply from Your Money Claim
Thank you Marina. Fingers crossed there's more to come.
Kept me informed all the way through…
Kept me informed all the way through the process always kept me up to date on how the claim was progressing
April 24, 2019
Unprompted review
Reply from Your Money Claim
Thank you for your thoughts Mr Drasdo, they are greatly appreciated.
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