Your Money Claim Reviews 

705
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Your Money Claim for my PPI was handled efficiently and resulted in a positive outcome. The process was straightforward and I was very satisfied with Your Money Claim for keeping me updated on the p... See more

Rated 5 out of 5 stars

Easy to deal with simple forms in beginning and considering I had lots of previous addresses and maiden name they managed to track down PpI on previous loans . Although took some time they kept m... See more

Rated 5 out of 5 stars

Contacted my Money Claim on the pff chance of recovering some PPI. Even though it was delayed re covid, was amazed that I recently received a 4 figure sum going back to 1992 to 1996 period. Thats 28 y... See more

Rated 5 out of 5 stars

Would recommend "MyMoneyClaim" to anyone who wants to pursue PPI claims as they do all the work for you, especially if like me don't have a glue as where to start. They kept me up to date on every sta... See more

Company details

  1. Legal Services

Information provided by various external sources

Your Money Claim are the industry experts, dealing with thousands and recovering millions. Mis-sold PPI claims and mis-sold Packaged Bank Account claims. Your Money Claim will never cold call.


Contact info

4.2

Great

TrustScore 4 out of 5

705 reviews

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4.2

All reviews

(705)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I used this lot to claim against Honda…

I used this lot to claim against Honda Finance. after waiting nearly a year, they did not even manage to get Honda Finance open up the PPI claim. Now they hace cancelled the agreement and claiming from me £350 as time spend on my claim. I have now appointed solicitor to get their invoice cancelled.
I do no recommend this company to do any work

March 16, 2020
Unprompted review
Rated 4 out of 5 stars

After the initial claim forms were…

After the initial claim forms were completed there was a delay in completing my claim this was due to a backlog of claims being put forward at the end of the time period allowed .I was kept informed of these issues and am pleased with the final outcome. Thank you ,Mr R Siddons

February 22, 2020
Unprompted review
Rated 4 out of 5 stars

easy to do the application

easy to do the application , a bit stuck in the middle as various id was needed. succesful outcome. courteous and helpful staff. the good thing about staff, is they keep you informed all the way through.

February 21, 2020
Unprompted review
Rated 1 out of 5 stars

My compensation has been paid to a…

My compensation has been paid to a company that isn't actually trading anymore as they went into liquidation and had frozen all payments to all old debts. Yet I still have to pay over£1500 fee? Not a chance.

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Fast efficient reliable

Fast efficient reliable, I'm a criminal defence lawyer with not a clue on how to make a PPI claim. Leave it to the experts is the advice I would give to a client so I took my own advice.

January 30, 2020
Unprompted review
Rated 2 out of 5 stars

i found money claim very robotic when…

i found money claim very robotic when speaking to me. no warmth just a " lets get this done " feeling. with my actual claim, i found them very slow, no oomphf !! it was actually myself that got in touch halifax to put a rocket up their backside and get them moving. my feeling is that money claim need prodding with a sharp stick too. i did half their work but still had to pay their fee in full !! still waiting for them to sort out another claim we have through them . thats been ongoing for about six months already. disgruntled and not impressed

January 26, 2020
Unprompted review
Your Money Claim logo

Reply from Your Money Claim

Thank you for your review.

We accept the claims are taking longer than they usually would.

However, this is due to the unprecedented number of people attempting to make last minute claims before the deadline, as you did, which has caused huge backlogs with the banks. These delays are not due to us. You were advised of this throughout.

Nevertheless, our expertise built a case that the bank was unable to defend, which resulted in you receiving a comprehensive offer of compensation which we trust you are satisfied with.

You have suggested that you did 'half the work', but having spoken to Halifax it has confirmed you submitted no evidence in respect of the case, so we are somewhat surprised at this claim. I would not consider chasing Halifax for the decision, having already been advised of the delays within Halifax, to be contributing and doing 'half the work'.

We encourage customers to read and understand information that is sent to them, and to contact us if they are unsure about anything.

Rated 1 out of 5 stars

Terrible

Terrible. Took ridiculous amount of time. Still one claim outstanding and I got a congratulations email for £3.17

January 26, 2020
Unprompted review
Your Money Claim logo

Reply from Your Money Claim

Thank you for your review.

We accept the claims are currently taking longer than they usually would.

However, this is due to the unprecendented number of people attempting to make last minute claims before the deadline, as you did, which has caused huge backlogs with the banks. These delays are not due to us. You were advised of this throughout.

In respect of the award you have been offered, this is due to the amount of PPI you actually paid. Having only paid 79 pence in PPI premiums I am unsure what compensation award you would consider to be acceptable?

We encourage customers to read and understand information that is sent to them, and to contact us if they are unsure about anything.

Rated 5 out of 5 stars

Without your help on my behalf

Without your help on my behalf, I would not have been able to go through all the beurocracy that making a claim entails. I tried on my own a few years ago, and was baffled by the whole experience, and was told that I would not be entitled to anything. So after receiving a payment without any hassle, I am very grateful. Thank you.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

PPI claim.

Very good service .kept up-to-date all the way .staff on the phone very helpful and professional.i got three successful claims and I am very happy.thank you.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful still awaiting to here about a couple of claims but nothing to do with the service we have recieved due to deadline. Kept well informed all the way through the process

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

They do most of the work for you

I decided to go with Your Money Claim and they did most of the work, apart from minimal completion of paperwork to initiate the claim. I was very happy with the pay out I received and would highly recommend this company. OK, they take commission, but it is money you would not have had if the claim had not been successful, so I am very happy with the result.

January 17, 2020
Unprompted review

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