Your Overseas Home Reviews 368

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and professional yet personable approach. Many highlight the exceptional customer service, noting the team's ability to provide clear guidance, valuable information, and constant support, making complex processes much easier. People appreciate the efficient and smooth user experience, often mentioning the quick and relevant responses to their inquiries. The service is frequently described as essential and invaluable, with consumers feeling well-supported throughout their journey. However, some people were dissatisfied with specific questions not being covered during webinars or found certain presentations less informative or difficult to understand.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers mention positive feedback about service, highlighting its helpfulness and efficiency. Customers... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the information very... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yasmin has been amazing in assisting us to source our ‘as near perfect’property’ in Spain. She has been instrumental in sourcing relevant agents in our chosen area. She regularly checks in with us v... See more

Company replied

Rated 5 out of 5 stars

Follow through from initial contact very good. Insightful and detailed information given on specific area's of my property search. Came away from this call with a clear idea of next best steps.

Company replied

Rated 5 out of 5 stars

I have been in touch with Yasmin for probably the last year as we had some changes in our circumstances. I can’t rate their service high enough, extremely helpful without being pushy and invaluable... See more

Company replied

Rated 5 out of 5 stars

Clear and understandable replies to questions Kept it relevant Didn't come across as a sales opportunity which many other companies do. Didn't have my question covered but did say will get back to... See more

Company replied


Company details

  1. Real Estate Consultant
  2. Media Company
  3. Online Marketplace
  4. Property Investment

Written by the company

Your Overseas Home will help you to plan, find and buy an overseas property, whether for a holiday home, relocation or investment. To plan your property purchase, access free webinars each week and two major online exhibitions per year. Schedule one-to-one appointments with estate agents, lawyers, mortgage providers, currency experts and more. Not ready to buy yet? No problem, we’ll keep you inspired and informed about buying property in your preferred country with a monthly newsletter, all free of charge. Find your ideal home in Spain, France, Portugal, Italy, Greece, Cyprus, Malta or Dubai, on our extensive property portal. We will send you handpicked property selections each week. When ready to buy, our Viewing Trip consultants can help organise a bespoke and effective scouting trip, just for you. Buying an overseas property is easy with Your Overseas Home and our network of trusted and affordable professionals. Your Overseas Home is based in the UK, with property consultants and experts in all your favourite overseas buying locations. Via our partnerships with the most reliable and effective property lawyers, real estate agents, property surveyors, visa specialists and currency experts, your property purchase and/or move overseas can be easy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Webinair fine, follow-up poor

The webinair in itself was not too bad. However, as part of the webinair Your Overseas Home partnered with Beaux Villages Immobilier who subsequently proved to be a complete waste of time.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and experienced.

I have just watched my first webinar with Raquel Perez and I feel more confident in my descision. I had already spoken to David and a currency advisor they put me in touch with and they really know their business.
I look forward to going to Spain for my first look around some areas they have suggested. but this review is based on my first experiences and it’s early days.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Useful seminars

These are really useful seminars, ability to post a question is a good point, they all don't get answered, but its at least logged. Information is factual and not biased. What is does emphasise is before engaging in any overseas purchase and/or move you do need to seek sound advice across many sectors.

January 30, 2025
Unprompted review

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