Your Pet NutritionReviews 

2,722
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products, particularly Canine Prime, highlighting its effectiveness in improving their pets' health, mobility, and coat quality. People frequently mention significant positive changes in their pets' energy levels and overall well-being, with some noting improvements in conditions like arthritis and skin issues. The quality of the products is often described as excellent, with many feeling it provides great value despite the cost. However, some customers experienced issues with delivery and ordering, including unrequested repeat orders, unexpected charges, and difficulties with subscription management. A few people also found the product expensive or noted that their pets did not take to it, leading to wasted product or dissatisfaction.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers expressing satisfaction with its... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently reporting noticeable... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and prompt... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding products to be expensive, citing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are fantastic and the deliveries are always on time. I buy the "Canine Prime" product and find it absolutely fabulous and all my dogs love it, even my picky eater. However having 5 dogs t... See more

Company replied

Rated 5 out of 5 stars

Canine Prime is without doubt a real canine health game changer. We have used it for well over five years now and can see adverse results immediately when allowed to run out. Coats silky with no itchi... See more

Company replied

Rated 5 out of 5 stars

Amazing Black Friday offer. My dog loves the canine powder sprinkled over his dinner. My dog has a beautiful coat of fur, which I believe is helped by canine prime. His siblings who belong to othe... See more

Company replied

Rated 5 out of 5 stars

I was apprehensive at first, as my 5 month Husky Cross has intermittantly always suffered with loose stools, despite trying many varieties of food. Since adding 'Canine Prime' with cooked chicken thig... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're focused on developing scientifically backed products designed to improve the health and lives of pets. That's why we work to provide the most advanced naturally powered nutrition products on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,722)

164 reviews in the last 12 months

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Rated 1 out of 5 stars

Feline 40 scam refund policy

Terrible company to deal with , I was persuaded to purchase 3 pots of Feline 40 as there was a 90day money back guarantee, my cat refused any food with it on , so I thought that's not a problem I'll return it for a refund, well within the 90 day refund period.
That's when the problems started they provide you with an address that doesn't accept parcels, surprise surprise so my 3 pots of Feline 40 have now been sat in a sorting office for nearly a month!!
This company refuses to do anything about it even though royal mail says they will have left them a card to arrange redelivery or collection, but I don't suppose they want to do that because they'd have to refund me !!
SO BEWARE don't get taken in by their 90 day no risk money back guarantee!!!

December 19, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hi Susan,

I’m very sorry for the frustration this has caused. Our returns address is:

Pet Treats Wholesale Warehouse
Unit 1 Union Street
Burton on Trent
DE14 1AA

We are always open for deliveries and collection, so we’re unsure why Royal Mail would state otherwise. We’ve also contacted Royal Mail, but unfortunately they cannot provide full details as only the sender can make follow-up.

As soon as the goods reach our returns address, we will process your refund immediately. This is a highly unusual scenario, and we sincerely apologise for the inconvenience. We’ll be more than happy to assist with the refund once the items are returned.

-Aileen, YPN

Rated 4 out of 5 stars

I am already seeing subtle improvements.

My dogs have been on Canine Prime for three weeks now, and I can see some subtle improvements in both coat quality and energy levels. However I do find myself a little confused. I had hoped that this product could be used to replace some of the supplements I was already using, yet now I am receiving marketing emails from your company for additional supplements. At this rate, I will be spendinv mire on supplements than on their quality food!! Another concern I have is that the powder is very fine and sticks to both the scoop and my fingres, causing wastage. This may explain why the first tub did not last as long as it should have, despite the fact that my dogs started on a lower dose.

January 26, 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for your feedback. We’re really pleased to hear that you’re already seeing improvements in your dogs’ coat and energy levels 🐶

Please rest assured, Canine Prime is designed to be a complete supplement on its own, and any additional emails you receive are simply optional suggestions — there’s no need to add anything else unless you want to.

We also appreciate your comments about the fine powder and understand how this can cause a little wastage. Thank you for raising this with us, as feedback like this is very helpful.

If you need any further support or have questions about dosing, please let us know — we’re always happy to help.

-Aileen YPN

Rated 1 out of 5 stars

Has made no difference what so ever…

Has made no difference what so ever expensive and a total waste of money

January 15, 2026
Unprompted review
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Reply from Your Pet Nutrition

Hi Ruth,

We did reach out via email regarding your concerns. Sorry if its's not working for you.

From our records, we see you purchased two tubs and only started using the product on December 9. Please note that changes don’t happen overnight — some dogs take time to adjust, and visible improvements may take longer to appear.

If you’d like to return them under our 90-day guarantee. Please respond to the email we sent

- Aileen, YPN

Rated 5 out of 5 stars

The Benefits Of 'Canine Prime'.

I was apprehensive at first, as my 5 month Husky Cross has intermittantly always suffered with loose stools, despite trying many varieties of food. Since adding 'Canine Prime' with cooked chicken thighs & mixer to her diet, she has a better coat & no loose stools. Great Result, Thanks. x

January 10, 2026
Unprompted review
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Reply from Your Pet Nutrition

Thank you so much for sharing your experience! We’re thrilled to hear that Canine Prime has made such a positive difference for your Husky Cross and that her coat and digestion are improving 🐶

Aileen – YPN

Rated 5 out of 5 stars

More active

More active

December 16, 2025
Unprompted review
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Reply from Your Pet Nutrition

Thank you for your 5star review!

Aileen – YPN

Rated 5 out of 5 stars

Wouldn’t do without now . This has really transformed my two…

This has really transformed my two springer spaniels , Casper who is 9 this year has a new lease of life since starting this product two years ago , so has Guiness our other springer who is 6 years old this yr he never stops , even tho he has really bad arthritis they both still run about like two puppies , I would really recommend you use this on your dog , I promise you , you will notice the difference right away .

January 12, 2025
Unprompted review
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Reply from Your Pet Nutrition

Thank you so much for sharing this! 🧡🐶 It’s wonderful to hear Casper and Guinness are feeling so lively – stories like yours really make our day!

-Aileen YPN

Rated 5 out of 5 stars

Powerful powder

The Canine Prime powder helps my 11 year old golden retriever with mobility, digestion and general good health and vitality. He bounces up and down to get at his food and can still jump into the back of my car. I’ll keep buying but tend to use special offers to order. Well worth it though!

May 26, 2025
Your Pet Nutrition logo

Reply from Your Pet Nutrition

So pleased to hear this! 🧡 It’s wonderful to know Canine Prime is helping your 11-year-old golden retriever with his mobility, digestion, and overall vitality — especially that he’s still bouncing around and jumping into the car 🐶

Thank you so much for sharing your experience and for your continued support. We’re really glad he’s doing so well, and we’ll be sure to keep those special offers coming!

Rated 5 out of 5 stars

We have two dogs on it

We have two dogs on it, the youngest is not scratching as much and the poo is better

December 21, 2025
Unprompted review
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Reply from Your Pet Nutrition

Aww that is so good to hear and thank you so much for your feedback!

-Aileen, YPN

Rated 5 out of 5 stars

Good product and excellent delivery service …

Good product and excellent delivery service

August 1, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hello Lesley,

Thank you so much for your lovely feedback! We are so pleased you have found our product and delivery services excellent! Your support means a great deal to all of us here at Your Pet Nutrition.

We are all wishing you a very Merry Christmas and a Happy New Year! 🎄❤️

Rated 5 out of 5 stars

My two dogs are adopted

My two dogs are adopted , they were 7 and 8 yrs old, now 13 and 14, I have been giving them prime for quite awhile now and I’m sure it has been good for them, although Snowy is blind and almost 15 he’s a sturdy little dog Buddy is nearly14 he also has cataracts coming but is full of character and still loves his toys and.a game, their appetite is brilliant,

December 15, 2025
Unprompted review
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Reply from Your Pet Nutrition

Thank you so much for sharing this with us. It’s truly heart-warming to hear how well Snowy and Buddy are doing, and we’re so pleased to know that Prime has been supporting them. Please give them both a gentle cuddle from us 🐶

- Aileen, YPN

Rated 5 out of 5 stars

My six years old wee dog loves this…

My six years old wee dog loves this sprinkled over her wet and dry bowl of food. It is difficult to know what benefit it is for her but her coat seems to be a bit glossier , her stools are firmer and she does seem to be a bit livelier. It is expensive but I'm going to continue with it as she loves it,

December 15, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing your experience. We’re really pleased to hear your little dog enjoys it and that you’ve noticed positive changes in her coat, stools, and energy levels. We truly appreciate your continued support.

- Aileen, YPN

Rated 4 out of 5 stars

My experience with pet nutrition has…

My experience with pet nutrition has been amazing My dog Charlie has been given a new lease of life with canine prime you can not deny the results and he is 13yrs old my only concern is the quality of the flexi protect when I first bought it. It was perfectly cut now it's very scrappy and smaller not good business and certainly not worth the money for a tub of scrap but I have passed the message over to the phone team other than that I always recommend pet nutrition to all my friends the staff are very helpful and nice just need to sort quality control at the end of the line and I will still be using the company for my dog thanks

December 13, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you for sharing your experience. We’re so pleased to hear how well Charlie is doing on Canine Prime.

We’re sorry to hear your concerns about the Flexi Protect quality and have passed this feedback on to our quality team.

Thank you for your continued support and recommendation.

- Aileen, YPN 🐶

Rated 5 out of 5 stars

It has made a difference

My 2 shih tzus (11 and 8) are on Canine Prime. I noticed the difference after about 3 months. I chose the product partly because my eldest was showing signs of a possible cataract (in 2023 which is when he started on Canine Prime) and I also liked the overall content in terms of promoting good health. He has since been given a clean bill of health by the vet and has clear eyes and he is also on Flexi Protect to help with some stiffness in joints and it works. I had previously tried another well known joint supplement and did not notice any difference. My boys seem to be happy and playful. It's not cheap but I can see the results. In terms of Your Pet Nutrition as a company I have been very happy with their service and tend to place my orders by phone rather than on the website as I find the website doesn't always offer the best option for me

December 14, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

So pleased to hear this! 🐶 It’s wonderful that your boys are happy, healthy, and playful, and that Canine Prime and Flexi Protect are making a real difference.

Kind regards,
Aileen, YPN

Rated 4 out of 5 stars

I have seen a little improvement…

I have seen a little improvement already with our dogs walking and energy although he isn't to keen on the flavour but hopefully he will get use to it, it am only putting a small amount on his wet food and giving it a good mixing but he knows it's in there so I put it in our other dogs food and he eats hers so you have to be as crafty as they are.😊

November 23, 2025
Unprompted review
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Reply from Your Pet Nutrition

Thank you for your understanding. Yes the address is correct.
I can't be the only one struggling with dozy delivery drivers, but I've made it even more obvious where to leave parcels now, so here's hoping🎅

Aileen, YPN

Rated 5 out of 5 stars

Jess loves the taste of this supplement…

Jess loves the taste of this supplement on her meals. She is 10 now and her slowing up seems to have stopped and she's more her happy self.

December 13, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this lovely feedback. We’re delighted to hear that Jess loves the taste and that she’s feeling more like her happy self again. It’s wonderful to know the supplement is making such a positive difference for her 🐶

We really appreciate you taking the time to let us know.

-Aileen, YPN

Rated 4 out of 5 stars

Pricey but seems to work

Pricey but seems to work. Do get bombarded with marketing and dubious promotions which underlying cost per unit doesn't alter when scrutinised. They know their business model!

June 4, 2025
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Reply from Your Pet Nutrition

Thank you for your honest feedback — we’re glad to hear the product is working well for your dog 🐶. We appreciate your comments about pricing and marketing and will pass this on to the team. If you need any help with email preferences or have questions, just let us know.

-Aileen, YPN

Rated 5 out of 5 stars

Would recommend

The product has improved my cats coat and she is a semi long haired cat and I do think it is helping with her digestion of fur as there is rarely any hairball problems

December 12, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this lovely feedback 🐶
We’re really glad to hear that the product has helped improve your cat’s coat and reduce hairball issues — that’s exactly the kind of support we aim to provide for our furry family members.

If there’s anything else you need, I’m always here to help.

Warm regards,
Aileen, YPN

Rated 5 out of 5 stars

Great product

Great product. Our dog is back to her usual self. Good energy.

December 11, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this wonderful feedback 🐶
We’re delighted to hear your dog is back to her usual self and full of energy — that’s exactly what we love to hear!

If there’s anything else you need, feel free to reach out anytime.

Aileen, YPN

Rated 5 out of 5 stars

I had a slight issue with the ordering

I had a slight issue with the ordering, the website is arranged so that if you are not paying close attention you can easily order things you don't really need. However, after contacting them the order was cancelled and I just re-ordered. so all's well that ends well. The products arrived in good time and my cat is happy again :-)

November 13, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you for sharing your experience 🐶
We’re glad everything was resolved smoothly and that your products arrived on time. It’s wonderful to hear your cat is happy again!

Warm regards,
Aileen, YPN

Rated 5 out of 5 stars

Canine Prime

Always keep me up to date on special offers, but not always possible to take them up. My Border Collie has been on Canine Prime, for about 2 years. Coat so shiny and soft. Product is expensive, but is well worth it would recommend.

December 11, 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing! 🐶
We’re thrilled to hear your Border Collie’s coat is shiny and soft, and that Canine Prime has been making such a positive difference. We really appreciate your recommendation!

Warm regards,
Aileen, YPN

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