YourPro Reviews 

369
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Pest professional.ie was exactly as advertised. He was very knowledgeable and gave loads of advice about wasp nests. His communication from start to finish was great. He arrived when he said he woul... See more

Company replied

Rated 5 out of 5 stars

Lost all power in our sockets on a Sunday night. Within 3 minutes of contacting the site ( random googling for emergency electricians) I received a call and 1 hour later a pleasant man came and fixed... See more

Company replied

Rated 5 out of 5 stars

I used yourpro to find a tiler they recommended Valentin which I used an have to say he did a brilliant job, I'm a very happy customer. Sandra Casey

Company replied

Rated 5 out of 5 stars

I signed up to YourPro and within five minutes was matched with Kevin, who arrived on time and fixed the issue quickly. Exactly the kind of fast, reliable service I was hoping for. The only thing tha... See more

Company replied

Company details

  1. Online Marketplace
  2. also in
  3. Appliance Repair Service
  4. Contractor
  5. Electrician
  6. Handyman
  7. Painter

Written by the company

YourPro is the leading tech-enabled company for home services in Ireland!


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(369)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing electrician

Dave was very helpful and honest. His work was precise and resolved the issue.

May 28, 2025
Unprompted review
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Reply from YourPro

We are delighted with your review as it confirms the hard work we do every day💙

Rated 5 out of 5 stars

Jurij painter

Jurij came to paint my window sills and arch over my front door, he did an excellent job and was very professional! He left no mess! I am getting him back to paint my exterior walls ! Excellent job and quite reasonable! Dalkey resident!

May 15, 2025
Unprompted review
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Reply from YourPro

We are delighted with your review as it confirms the hard work we do every day💙

Rated 5 out of 5 stars

Had a gas fire removed

Had a gas fire removed. James took it out .explained what he had done çhecked all the rads to make sure they were working. Got a document brilliant work for James.will use againagain2

April 26, 2025
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Fast Quality Service

Prompt provision of options of electricians - and the guy who responded quickest (Philip Daly) was excellent

April 30, 2025
Unprompted review
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Reply from YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Rated 5 out of 5 stars

Excellent and reasonably priced service.

Very speedy quote, reliable and skilled tradesman who turned up on time and did the job with no fuss and at a very reasonable price.

April 22, 2025
Unprompted review
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Reply from YourPro

We are delighted with your review as it confirms the hard work we do every day💙

Rated 1 out of 5 stars

Avoid - scam and cowboys

I dont think anyone on this site is a qualified tradesman.

I got in touch with several 'builders' on this site about a job. I was not confident in any of the recommendations. The reviews seem fake and if you google the companies independently they dont exist.

April 16, 2025
Unprompted review
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Reply from YourPro

Thank you for your feedback, and we're truly sorry to hear that your experience did not meet your expectations.

According to our records, you were in contact with two professionals who have successfully completed numerous jobs through our platform. We regret that you did not feel confident in their proposals, and we understand how important it is to feel secure when selecting a tradesperson.

Please note that all reviews on our platform are submitted by real customers and can only be left once a job has been concluded. While each review goes through moderation checks to ensure authenticity and relevance, it is entirely at the customer's discretion whether or not to leave a review for the professional.

Our team takes the vetting process very seriously, and we ensure that all professionals on our platform meet strict criteria for quality, reliability, and professionalism before they are approved to offer their services.

If you would like to receive additional recommendations or speak with another professional, we would be more than happy to assist. We remain at your disposal and are committed to helping you find the right person for the job.

Rated 5 out of 5 stars

Communication

Communication

April 10, 2025
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 1 out of 5 stars

Avoid this company

Avoid this company. The money back guarantee is nonsense, the best you can hope for is 1% of your money... read their t&cs
The tradesmen they send are not vetted and there is no telling what you'll get. There is no customer support

March 15, 2025
Unprompted review
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Reply from YourPro

Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustration.

Please be assured that we are currently reviewing your case and are working towards finding the best possible resolution. You will receive a thorough response via email shortly, where we will address your concerns in detail.

We take all feedback seriously and are committed to ensuring a fair and transparent process for all our customers. Thank you for your patience as we work to resolve this matter.

Rated 1 out of 5 stars

0 stars

Edit/update no2: Same story, just been told by another electrician that a part of the job that I was charged for wasn't even completed. A cable was just taped with black tape at the end and I was told it was changed. The fuse box fitted was not up to standard and requires complete changing at 1300e.
No money back guarantee, no Irish customer service, 1 day turnaround for customer service emails. They told me the contractor is retired and I just checked his profile on yourpro and he is obviously still working.

Edit/update: After a lot of back and forwards yourpro did exactly nothing while managing to set new low standards for customer service. Only option is court. Good luck to everyone who uses this company

Warning! Unlicensed and unregistered tradesman are active on this site. Yourpro with their 10000 euro money back guarantee will send you for a walk and tell you to report to authorities and recover money through court. They know about them but chose to ignore it. Yourpro is advertising as connecting people with tradesman but they are actually connecting people with random guys that say they know how to do things. I found one electrician last year. We initially settled on a price for a new fuse board and he completed the job. Everything was ok and I decided to start rewiring the entire house with the same guy. He almost finished half the house but then surprisingly asked for more money than agreed. When he was told that all money was paid and shown bank statements and told to double check he gave me a 6 week runaround. I then asked for a certificate of completion for the jobs that were done (so I can get another electrician) and either completion or refund for jobs that were paid and not finished... Surprise surprise he then tells me he is actually retired and not registered. No refund for jobs paid and unfinished and ghost mode since then. Yourpro kept yapping about me paying cash although I sent them clear evidence that it was actually a bank transfer (not that it would make a difference). Left with no choice other than reporting to safe electric and Gardai. Damages in the thousands and needed another rewire from licenced electrician, redoing of drywall and all associated works.

Similar experience with a crew of plumbers who left me with no heat at the beginning of winter. Probably some extortion racket they have going on.

April 3, 2024
Unprompted review
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Reply from YourPro

We're sorry to hear about your experience and understand your frustration. However, we’d like to clarify that the second job you refer to was not booked through our platform, which limits our ability to assist or supervise.
When you later requested a certificate, we informed you that the professional was unable to provide it. Such documents should always be requested at the start of a job to ensure feasibility.
Regarding our Money Back Guarantee, we’d like to note that no such request was submitted, and the conditions for eligibility were not met in this case.
We regret the inconvenience caused and remain committed to supporting all customers when services are booked directly through us.

Rated 5 out of 5 stars

Reliable

Reliable, did a great job. Very pleased.

March 18, 2025
Unprompted review
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Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Very good company

Very good company

March 16, 2025
Unprompted review
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Reply from YourPro

Thank you so much for all these beautiful words! We are especially honored as comments like these make us to surpass ourselves and all of your expectations every day!🙌

Rated 5 out of 5 stars

I contacted them about a leaking pipe

I contacted them about a leaking pipe. Plumber contacted me very quickly, arrived within two hours and fixed the problem. As a pensioner living alone, the relief was palpable!!

March 12, 2025
Unprompted review
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Reply from YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Rated 5 out of 5 stars

Robert was a great help to me after we…

Robert was a great help to me after we had an emergency leak at the toilet he was prompt and extremely helpful and very tidy job without costing a fortune. Thank you so much

March 6, 2025
Unprompted review
YourPro logo

Reply from YourPro

Thanks so much for your feedback! We’re really glad you enjoyed our service💙

Rated 5 out of 5 stars

Flooring

Valentin Manzuc carried out my flooring work. Would recommend him one hundred percent. He was very professional and a perfectionist in every aspect of the work. I would highly recommend him to anyone looking for any flooring works. ☆☆☆☆☆

February 28, 2025
Unprompted review
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Reply from YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Rated 5 out of 5 stars

Great service

Found a great carpenter, did the job promptly and to a High standard. Would recommend Yourpro to help find local tradespeople.

February 20, 2025
Unprompted review
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Reply from YourPro

In YourPro we have chosen the best professionals in over 90 specialties so that you always find what you need. We are glad that your comments make our project even better 💙

Rated 1 out of 5 stars

Unfortunately it is all false…

Unfortunately it is all false advertising. They don't do any kind vetting for the tradepersons that they contract. All they are interested is a quick profit.
I highly urge you to look somewhere as you have no guarantees who you are opening your doors to.
😢

February 14, 2025
Unprompted review
YourPro logo

Reply from YourPro

As we mentioned in our email, the tradesperson is fully committed to completing the job, however full payment is genuinely required. We are still awaiting the opportunity to proceed from your end. We always strive to ensure a positive experience for our clients and would be happy to assist in moving things forward.

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