Yourselfirst Reviews 17,067

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 8,490 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the insights gained from the tests, finding the results accurate and helpful for understanding their cognitive functions and improving daily life. Some users also found the quizzes enjoyable and the information presented in a clear, well-organized manner, which aided in understanding the outcomes and potential steps for improvement. However, a significant number of people expressed dissatisfaction with the payment and subscription model, often feeling misled into recurring charges after an initial low-cost test. Reviewers frequently mentioned unexpected monthly fees, lack of clear information regarding subscriptions, and difficulties in canceling, leading to charges that customers did not anticipate and a perception of unfair practices. The website's user experience was also criticized for being confusing, with unclear processes and a lack of transparency about costs and commitments.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with some finding the tests informative and helpful for... See more

Payment

People report negative experiences with payment, citing unauthorized recurring charges and hidden... See more

Price

Users describe negative interactions with price, often feeling misled by initial low costs or free offers... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, often feeling tricked into... See more

Website

Customers consistently express disappointment with the website, citing issues such as overly complicated... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It would’ve been nice to know ahead of the questioning and test what the process is also to get immediate results their’s a fee. I didn’t like being forced to give my information after doing the test... See more

Company replied

Rated 3 out of 5 stars

I don’t like how I’ve been made to subscribe just in order to get a report I don’t mind paying a fee to get a report but I don’t like being forced to commit to repeated payments

Company replied

Rated 2 out of 5 stars

Honestly confusing experience — no clear signup on my side, but somehow I was already in their system. It makes you wonder how your details ended up there in the first place. Definitely worth being ca... See more

Company replied

Rated 4 out of 5 stars

Surprising how much good info is included in reports. Subscription is a bit pricey, since it’s clearly a lot of cut and paste. Altho this doesn’t diminish the quality of info provided. Recommendations... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Big Scam!!!

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Antonio,

We sincerely apologize that your experience did not meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback.

Please contact our support team at hello@yourselfirst.com with reference code YF100731 so your case can be reviewed and resolved appropriately.

Kind regards,
Yourselfirst Team

Rated 1 out of 5 stars

False advertising and a scam

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Bas,

We sincerely apologize for the disappointment and frustration caused by your experience. We understand your concerns and appreciate you taking the time to share your feedback.

Please contact our support team at hello@yourselfirst.com with reference code YF100864 so your case can be reviewed and resolved appropriately.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

The ease in terms of presentation

The ease in terms of presentation, etc.

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Mara Zapata,

Thank you for your positive feedback. We’re pleased to hear that you found the presentation clear and easy to follow.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

Logan Ury is spot on!

I love reading about it listening to anything Logan Ury. She is a blend of intelligence, thoughtfulness, insightful and point on!

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Colleen,

Thank you for your kind feedback. We’re delighted to hear that you enjoyed the insights and found the experience engaging and valuable.

Warm regards,
Yourselfirst Team

Rated 4 out of 5 stars

It’s a good reminder on how to think…

It’s a good reminder on how to think about how one’s brain works. And to look at your weaknesses & learn how to use techniques to strengthen your brain.

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Helen Coates,

Thank you for your thoughtful feedback. We’re pleased to hear that the experience provided useful reminders and insights about understanding and strengthening cognitive habits.

Warm regards,
Yourselfirst Team

Rated 1 out of 5 stars

It is a scam to waste someone's time

It is a scam to waste someone's time, then ask them to pay.

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Bruno,

We sincerely apologize that your experience left you feeling disappointed. We understand your concerns regarding the time invested and the payment process, and we appreciate you taking the time to share your feedback.

Please contact our support team at hello@yourselfirst.com with reference code YF100812 so your case can be reviewed and addressed appropriately.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

Good Service

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Steve Moseley,

Thank you for your positive feedback. We’re pleased to hear that you had a good experience with our service.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

Nothing in particular

Nothing in particular

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Russell Blore,

Thank you for your feedback. We’re glad you took the time to try our service and share your experience.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

better too know than not too know thank…

better too know than not too know thank you

May 28, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Karen,

Thank you for your feedback. We’re pleased to hear that you found the experience worthwhile and informative.

Warm regards,
Yourselfirst Team

Rated 1 out of 5 stars

Poor experience

Poor experience.
Took a ‘free’ memory test online - it seemed comprehensive and took a long time to complete, so when I found out after the test that I had to pay £1.99 for the results, I felt a bit conned but I paid just to get the results

However I still cannot access the results of that test despite having raised this with the team and having paid £1.99

I now find I’ve been charged £31.99 a week later because there’s a subscription clause in very small print at the end of the email about the report.

I’ve cancelled the subscription and asked for my money back but I think the company is a scam so I don’t expect much. It’s a worry that they have my details now.
I wish I hadn’t taken the test at all.

Please be very careful of this company as they will take your money.

May 19, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Rebecca,

We sincerely apologize for the frustration and distress caused by your experience. We understand your concerns regarding access to results, billing, and subscription communication, and we appreciate you taking the time to share this feedback.

Please contact our support team at hello@yourselfirst.com with reference code YF100841 so your case can be reviewed and resolved appropriately.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

I wanted to see how my brain was…

I wanted to see how my brain was travelling in relation to people my age This truly answered my question.
So thank you

Marina M

May 27, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Marina Machairas,

Thank you for your thoughtful feedback. We’re pleased to hear the experience provided the insight and reassurance you were looking for.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

Fun and informative

Fun and informative, always good to check your brain

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Charles,

Thank you for your positive feedback. We’re glad to hear you found the experience both informative and enjoyable.

Warm regards,
Yourselfirst Team

Rated 4 out of 5 stars

Great app!

Surprising how much good info is included in reports. Subscription is a bit pricey, since it’s clearly a lot of cut and paste. Altho this doesn’t diminish the quality of info provided. Recommendations could be highlighted better, laid out in more detail and depth.

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Diana,

Thank you for your thoughtful feedback and kind words about the reports. We appreciate your comments regarding the subscription pricing and the presentation of recommendations, and your input will help us continue improving the experience.

Warm regards,
Yourselfirst Team

Rated 1 out of 5 stars

Scam

Scam, I’m not able to cancel the monthly payment. Website is now closed down and emails never get a response.
Bank is now picking this up.

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Lee Mansfield,

We sincerely apologize for the frustration and concern caused by your experience. We understand how upsetting issues related to subscriptions, cancellations, and communication can be, and we appreciate you bringing this to our attention.

Please contact our support team at hello@yourselfirst.com with reference code YF100914 so your case can be reviewed and resolved appropriately.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

I want my results

I want my results

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Angel Marie,

We’re sorry to hear about the frustration regarding access to your results. We understand how important this is, and we appreciate you bringing the issue to our attention.

Please contact our support team at hello@yourselfirst.com with reference code YF100672 so your case can be reviewed and resolved.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

Thank you :)

Thank you :)

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Heba Shanwar,

Thank you for your kind words and support. We’re delighted to hear you had a positive experience with Yourselfirst.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

Great insights

Great insights

May 26, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Kiren,

Thank you for your positive feedback. We’re glad to hear you found the insights valuable and helpful.

Warm regards,
Yourselfirst Team

Rated 1 out of 5 stars

Hidden subscription fee

hidden subscription fee if you take test, which costs 2 dollars. since then it will charge you 40$ per month, without consent, their support is not responding. this is fake and fraud

May 20, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Nika,

We sincerely apologize for the frustration and concern caused by your experience. We understand how upsetting billing and subscription issues can be, and we appreciate you bringing this feedback to our attention.

Please contact our support team at hello@yourselfirst.com with reference code YF100047 so your case can be reviewed and resolved as quickly as possible.

Kind regards,
Yourselfirst Team

Rated 5 out of 5 stars

Easy test with instant result straight…

Easy test with instant result straight after payment.

May 25, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Adele,

Thank you for your feedback. We’re glad to hear you found the test process simple and the results quick to access.

Warm regards,
Yourselfirst Team

Rated 5 out of 5 stars

I never done any tests like this online…

I never done any tests like this online before it’s kind of cool…

May 24, 2026
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Cintas,

Thank you for sharing your experience. We’re happy to hear you found the test interesting and enjoyable to try for the first time.

Warm regards,
Yourselfirst Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look