Your Way Insurance Reviews 2,413

Dorette Allison Betts was AMAZING. I’ve gone this route before as I’m sure you all know. Most who have qualified me before over the years have been professional and polite but Allison was very clear,... See more

Our broker, Quin, did a great job working w/my husband on 2 separate days and myself and my husband on the 2nd day over the phone, for a total of a few hrs,.Explaining and going over all our option... See more

Agent was polite and thorough. Answered all my many questions with patience. Found a policy that covered all my request. Would highly recommend this company and specifically Savannah Valenzuela.

There was no pressure from agent. I was allowed time for questions and answers. Agent seemed genuinely interested in making experience non-tramatic! From my experience, seems as tho Way has quality, c... See more

Holly continued to reach out to me, even though my cell phone lost power and died, then we were cut off from an incoming call. She was knowledgeable about my current choice and the difference from wh... See more

My representative was a pleasure to work with. He was courteous, professional, a good listener and very knowledgeable about the product. He explained things well and made sure I understood. He a... See more

Usually I don't pick up to answer unidentified phone calls, but I did today. I was fortunate i did because it was a blessing for me to finally land the right agencies to help give me MEDICARE & MED... See more

Mr Underwood was very patient, thorough, knowledgeable, and had a good understanding of my needs. He took the time needed to help me improve my understanding of my choices. I appreciated his depth o... See more

Hi, Mark Duncan was friendly, thorough, and professional! He dotted all “I”s and crossed all “t”s during a lengthy conversation. I will be contacting him to help my wife with her insurance needs.

We connected with a Sophony Rondil who was ab- solutely great. She was polite, caring, very informative, answered all our questions, made us feel comfortable, and spent much time with us. We will be... See more

I don’t know what I’m doing when it comes to this insurance your agent Beverly Alexander was the most helpful individual. I have spoken to. She absolutely took care of everything. I am greatly appreci... See more

I was very fortunate to have had Trishia Rondubio answer my random call. She was very welcoming and so willing to answer all my questions. We spoke at length on 3 different occasions allowing... See more

I had one issue that Your Way didn't cover properly but that might have been my fault and I think it was corrected but so far I have not received my papers so I have not been able to check it out yet.... See more

You've got to give the people time to experience what they have gotten. I haven't even gotten my policy and I'm being ask what I like about my experience with this company, the truth is, I don't know,... See more

I "thought" I was getting coverage with Humana, and I did.....but when I got my coverage information and my card, EVERYTHING was completely different! Different clinic, doctors, etc! I didn't spend a... See more

These people took the time with us I can't hear and they took their time with me and my wife and explained everything that I know of and we had a good conversation and it was very patient thank you so... See more

I was very impressed with the professionalism and kindness and time and explanation that they took the time to explain everything I needed to know in detail. I felt the best plan was chosen just for m... See more

The courtesy was great. She explained herself and patiently answered my questions and took the time to check for everything I qualified for. I couldn't have asked for any better customer service

The sales rep, David Brown, was very patient with my questions and explaining the benefits. I think he took the time to understand my situation and needs. He was knowledgeable about the plan available... See more

I worked with Tyisha Gilmore on my questions regarding the prospective policy. She and I were comfortable with one another. I asked a great many questions and she answered each one. If I have an... See more

The lady I talked to was very well at explaining the benefits I have available to me. She answered all my questions I had and was very pleasant to talk with. But, unfortunatley, when we received our n... See more

The insurance agent was very friendly and helpful . Stephanie explained why she recommended one insurance over another . She also told me it was my decision to make on which I chose.

My experience with the agent, Tanner,was awesome. He was informative and knowledgeable. The biggest problem I've had is trying to reach someone at the insurance company while Tanner is out. I need som... See more

Your Customer Care. They went all out Took time explaining everything in a Professional manner. You are simply the best and I am very pleased with your service. Samantha Jones 802 Graydon Av... See more

The agent knew related topics well. Was able 2 excellently articulate info so I could get total picture of my options. Quite professional, knowledgeable, helpful n what he was trying 2 get across. I... See more

I had a great agent that searched until she found the best insurance for me. If it wasn't for her help I wouldn't have realized or been told all of the stuff I qualified for.

Andrew was very helpful and clearly explained everything. He's a valuable asset for Your Way Insurance. Give him a Thanks Andrew. Recommendation: Give him a raise!

You called me. Alex your Yourway Ins rep. said you were part of Care Plus. I called care plus after my conversaton with Alex, Care Plus said you are NOT part of them. You rep. lied to me on the phon... See more

Molly did a good job going over all my benefits and explaining everything to me ! I was very pleased with her patience and understanding of the insurance. She was able to meet all my needs.

Joseph was great very professional. He explained everything in an easy to understand manner. Answer all my questions. I was amazed that I can call him if I have any questions or concerns.

Noone told me that my doctor was going to have to send referrals to all the doctors that I have been seeing for years for my insurance to pay anything I had to pay out of pocket for my Dermatology vis... See more

Dana was very knowledgeable about the way she could help with my questions and did with my medicare plan , I thank her for the great help , Johnny

Ms. Jackson was very informative, she helped me understand my new medical benefits transferred from NM. Assisted me in locating a primary Dr close to me.

Mr. Joseph Cowan, was very helpful to me,wanted me to understand everything he was telling me about my new insurance,I told him he was dealing with an old woman and just take everything slow!!... See more

I didn't have a problem, Ms.Molly was very helpful to me. She helped me out and I thank God.

Pleased with the additional increase in coverage and no added cost. The plan was covered line by line with very good explanation. Very glad I took the time to add it by coverage.

Cameran made things easy and answered all my questions to my satisfaction. She was informative and made it easy for me to compare and make my decision to switch to Humana..

I was given information that I didn’t know and helped change my mind about the matter. Very nice and pleasant and professional and patient person .

Quinn called and he was so very informative. Took his time to make sure I understood everything. He switched me to a better policy than what I had also. Way better. But he was very polite, professiona... See more

I'm hoping this new plan helps me with my medical services now and in the future If I don't see a difference then I will have to cancel my subscription

Oscar explained the new policy very clearly. It was great experience and I understood the importance of the policy compared to the current policy. Thank you so much, Ms. Margaret Lowery

Tina Jenkins was very very helpful and very considerate and very patient with an old lady. She explained to everything in detail to help me understand and I appreciate that very much

My title is I do believe: My experience was like I had won the lottery. I've never felt so calm about speaking to a representative over the phone. Her name is Melissa Stallworth. Her voice was so c... See more

She was very good took time with me and didn’t rush through the information. Allow me to explain what I didn’t understand and answer all of my questions .

Can’t seem to get anyone on the phone or call you back, been trying all day. Doesn’t look good so far, hope this is not a pattern of service.??

Jahmel Brown was very helpful explaining each benefit category and options. I am pleased with my decision and thankful that I connected with your firm. He is an asset to your organization.

My agent was persistent and willing to work hard to find a plan that really met all my needs and was reasonably priced. I appreciate her hard work!

I was told it would not mess with my retirement. But I got a call from my retirement and it did. I need to cancel this card with you ASAP. I do not want Your Way Insurance.

Mr. Shunk answered all my questions great, even if it was one that I'd already asked he was gracious enough to answer my questions. He explained everything to me in a way I could understand all the... See more

I was frustrated with my other Ins company and when she called she was knowledgeable about the the insurance i wanted. She checked everything first and changed it bacK for me. SO THANKYOU VERY MUCH.... See more

I've talked with several insurance agents but Holly was the best by far. Great customer service. She was able to get me everything that I qualified for and needed.

I thought my agent did a good job but when I called to do my medical assessment and learn how to use the member portal no one could find my information it's been 24 hours since I tried and I have not... See more

Quinn was very helpful and patient explaining everything to me. He was also prompt and responsive on follow up calls.

IT WAS VERY HARD TO UNDERSTAND THE AGENT ON THE PHONE. PLUS THE INFO TOOK TOO LONG, TRY TO SHORTEN IT UP , I WOULD OF APPRECIATE IT IF THE INFO WAS SENT TO ME TO READ, THEN CALL ME THE NEXT DAY TO... See more

The young lady I spoke with was very kind and professional. She explained everything clearly and plain and was very patient with me. She was very informative and concise.