I ordered a 2025 Epcot Food & Wine Festival gift card wristlet on 9/1/25. The company purchased it 8/29/25 and depleted the funds of $25 that were loaded on 8/29/25 to purchase the gift card. Charged... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought alot of items with this wonderful company. I have experienced the greatest, professional customer service thur them. Kimberly and Kerry always communicate with me in a very quick time fr... See more
I ordered a 2023 pressed penny collection book and 2 WDW 50th anniversary pressed pennies. My order arrived in great condition a week after ordering it. No complaints and I’d definitely recommend if y... See more
No issues with the company. I got exactly what I ordered. Official loungefly thumber wallet. All was intact was sent FED EX within 3 days as promised. Properly invoiced and charged. I got what I paid... See more
Company details
Information provided by various external sources
We are an internet based company, however we do provide local drop off to all Walt Disney World Resorts, and most local Central Florida Hotels and Resorts for a fee in place of S&H. We will also provide a Local Pick Up option if you are in the area.
Contact info
U.S. 27 45633, 33896, Davenport, United States
- yourwdwstore.net
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very fast service
Very fast service, shipped the same day. Item (t-shirt) was fine. Used it.
Awesome pin mail
Awesome pin mail! I felt like I got a good deal and my pins were packaged very well! Very pleasant experience and will purchase from again.
Their customer service and experience…
Their customer service and experience is truly 2nd to none!!!!
Always love your selection
Always love your selection. Shipped super quick and was exactly what I ordered.
Highly recommend
I ordered a 2023 pressed penny collection book and 2 WDW 50th anniversary pressed pennies. My order arrived in great condition a week after ordering it. No complaints and I’d definitely recommend if you just came back from a trip and thought of a souvenir you forgot to buy.
great experience
great experience , well packed, awesome email communication and updates highly recommend
Although item was not available when…
Although item was not available when originally ordered WDW contacted me upon production. I ordered immediately even though a great deal of time had elapsed. Good customer service. Also, mug was very well protected for shipping - lots of packing material to protect ceramic mug.
10/10 recommend
I was scared it might be fake but it is 100% reliable and would recommend.
All good things, here.
Great price, shipped quick, and came in great shape. Will definitely order from here again.
Fast shipping products were perfect
Magical
This is an amazing family business and my only go to for Disney and loungefly items. People who complain are just looking for free hand outs. How is it their fault if the manufateurers mess up the items?
Terrible customer service and business…
Terrible customer service and business practices. They sent me a defective product then intimated that I was scamming them when I asked for a refund when they did not have the same item in stock even though I have my receipt showing proof of purchase! Very rude. Finally they agreed to refund only if I returned the whole order although it was only one item that was defective.
First time ordering, great service!
Ordered treats on the 5th of December, chose the 14- day option at check out, which was to ship out all available items within 14 days and cancel anything that was out of stock. Items shipped on the 15th and arrived on the 18th (would have been the 17th but the USPS had a hiccup). All the items were packed nicely, sealed and fresh.
LACK OF CUSTOMER SERVICE
At first I would have said my experience was rather good since I was having my items shipped to the UK all the way from Florida. However, after spotting a manufacturer error on one of my items I emailed their customer service. A week later I emailed again. STILL NO RESPONSE. All I expected was for some acknowledgement even if they were unable to help rectify the issue. Instead.. NOTHING. Very rude. Just because you've already had my money does not mean I don't deserve to have my queries answered. I have left sufficient time for a response. I would not have expected customer service as bad as this from a company that associates itself with Disney.
Authentic products and amazing customer…
Authentic products and amazing customer service. I've purchased a few times and I'd highly recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




