Youshiko Ltd Reviews 

Great Service, replacing my faulty unit quickly.

Customer services at Youshiko were very quick to respond to a email enquiry regarding a setting’s procedure on the weather station. Always reassuring to know support and backup for their products is available.

I made an enquiry about some replacement parts for my weather station. Customer services were really helpful and found the parts were in stock. I placed my order which was very efficiently dealt with and I received the parts with in two days of ordering brilliant. Thank you to all concerned.

Great service from Youshiko in helping me sort out our outside sensor and refunding me for replacement parts not required.

Very quick and understanding customer support. Asked for a PDF manual for the new clock and their response was excellent.

The outdoor sencer stopped working and when I got through to a human they was not interested at all. Keep your money and buy from some reliable company

Thanks for the speedy delivery. Product (Youshiko YC9445) has been plugged in and is working instantly.

Great customer service. Had a technical issue with a product purchased from Youshiko and even though it is over 2 years old, they came back very quickly with a solution that fixed the problem.

I am totally confused reading five star reviews for customer service. I have been in contact by email regarding my outdoor sensor not working . The replies appear to be auto generated and not helpful. My unit was purchased on the 16 th July via Amazon. My outdoor sensor has stopped working. I have been told that I can return the sensor but if it has been affected by rain the warranty will be void. Seriously it is an outside sensor, it rains, it can get damp as well. I have it in a sheltered wall beside another youshiko sensor which is working perfectly well. It seems to me that if I send it back to youshiko as they have suggested they will test it and if damaged by water they will not replace it. That to me is extremely poor customer support.

Excellent after sales service with quick response times.

Have been an avid

Moved house from Kent to Lancashire after 8 months had to reinstall my Wi-Fi 7-1 professional sensor Model:: Youshiko YC9471.All the sensors came alive but couldn't connect to wi fi and hence Weathercloud.
Contacted Youshiko by email who came back to me straight away and told me how to reset.Unfortunately this didn't work for me so l texted Youshiko again and they quickly replied back to me to send them my mobile number and they would get back to me.Within 10 minutes Youshiko were on the phone to me with professional,patience and astuteness instructing me how to connect wi fi and weathercloud via my weather station.After a good 10 miniutes or so connection was made and my weather station was finally synced to wi fi and weathercloud.This was first class business protocol in which a company should be run not like you get in today's mayhem of unhelpful organizations.I would strongly recommend Youshiko to go to.10 out of 10.
I am extremely happy what a great service Youshiko.

I received the radio clock with a remote sensor and unfortunately the sensor would not connect. I contacted the customer service and they talked me through the set up procedure and when it still didn't work the sent a replacement sensor (which connected immediately). Fantastic customer service, I would highly recommend.

I could not get my station to link to our wifi, down to my not reading the manual correctly. Emailed the customer services dept and John talked me through the process. I can now see where I went wrong and will not make that mistake again.
Many thanks
Paul

I purchased a product from Youshiko & could not get the display to work properly a quick email which they answered very quickly problem solved fantastic customer service

A terrific, well set out indoor console that suited what I was looking for. The weather station arrived promptly and I was able to carry initial setting-up. I had real trouble linking to myWI-FI so e-mailed the company and received a reply within minutes. I was asked to let them have my phone number and a suitable time for them to phone me. This happened and I was talked through the procedure to complete the set-up. What a service, many other companies could well take a leaf from their book!!

I had a problem with my YC9510 recently, so I emailed Youshiko. The response was very quick - within a couple of hours - and over the course of a couple more emails they enabled me to sort the issue.
Very impressed.

Had my weather centre for some years and it developed an er3 code. I couldnt find anything on the internet to help resolve the issue, so contacted customer support. I received a response within 24 hours explaining what might resolve the issue and thankfully, it worked. Cant fault the after sales service. Thank you.

Very well made and reliable product. My unit was damaged by a bird strike and Youshiko supplied exactly the replacement parts I needed at a very fair price.

The product is very well engineered with minimal assembly and the transmission range is impressive - approx 37m and through three walls.
I had difficulty setting up the Wi-Fi connection but an email to customer services at youshiko soon sorted it out.
Excellent product and excellent follow up.