uSwitch Reviews 135

Excellent service from Steve, switching power provider. So good I went back to switch my pet insurance too but they don't do that :(

I switched energy suppliers today and the young lady on Uswitch, named Sky was extremely helpful and expllained everything to me properly. she also answered all my questions quickly and efficiently

I recently contacted uSwitch and changed my energy supplier within 10 minutes, saving over £600 p.a.
It was completely stress free and extremely easy. The uSwitch rep. was very knowledgeable and answered all of my questions.

I would highly recommend this service.

Finally gave in and thought of switching. Uswitch site very user friendly and made the whole process ridiculously easy.

Went on to check what our best energy price would be and it came up with Scottish power, now I know Scottish power is a rip off so why they are showing them as the best for us is shocking. Checked myself to see what our current provider would be and it is 1p cheaper per unit and the standing charge is 10p cheaper than Scottish power, I believe uswitch are getting paid by the bigger companies to put them at the top as this isn't the first time this has happened, absolutely disgusting of a comparison website to be looking out for the companies rather than the buyers, I wouldn't trust uswitch again. Check yourself not with a comparison website they are looking out for the big dogs now it's disgusting.

Lauren at uswitch was a fabulous and patient help for my mum too switch and save money, very helpful and a pleasure to deal with, well done Lauren!!!!!!

I spoke to Pauline today about switching my dual fuel plan ,she was extremely patient wioth this oldie, very knowledgeable and extremely helpful. Fuel switched no hassle so easy very grateful to Pauline.

Hassle free help and advice Chris was so helpful and explained everything very clearly. All my questions answered I will continue to highly recommend this service do not hesitate to ring them! Many thanks

They are going to be a scam company. They promised me BT voucher and M&S voucher if I switch to BT broadband. I DID NOT RECEIVE any gift card after 5 months now. When I ask them by mail they ignoring me !!!! Just answer "speak with BT", even if before you buy they informing that vouchers are send by third party company.
DO NOT USE !!!!

Just went through the process of switching my energy supplier with Sophie. I must say she was very friendly and knowledgeable. I am glad that I was able to do this over the phone with her and not attempt to do it online myself.

Spoke to a fabulous assistant called Sam. Extremely helpful and patient with all my questions. In summary an excellent service and will definitely recommend to family and friends :))

A Delight!
Spoke to Lorraine today. Polite, professional and straight forward . Highly recommended. Thank you.
Bella.

The gentleman I spoke to (David Vox) was very cheerful, extremely polite, helpful and efficient. I went through to him as the website was not responding as it should have been and he carried out the required changes for me with no trouble at all.

The. Agent. I. Spoke to. Guided. Me. Through the process. With clear and. Precise. Info. And was. Very. Patient. Because. I. Couldn't get. All. Details. Of. My. Info. For. Him. I am. Disabled. And. Have to. Go. Slowly. He. Helped. Me. Round. This. By. Telling. Me. Not. To. Worry. He would. Find. Info. If. I could not. Get to. It great service! And. Very. Pleasant. Man and. So. Helpful!!!

Julie was my call operator. She was superb from start to finish and she is a great asset to the organisation. She dealt with my query swiftly and succinctly. I always go through Uswitch with my energy switches every year. I'm happy with their comparisons too. Takes all the hassle and worry of doing a switch. like I say to my friends " It only takes a phone call to Uswitch to switch",

Really useful website, comparing energy supply tariffs and companies. I rang and spoke to Sam on the phone and she ironed out a couple of queries I had and did all the hard work for me.
Very happy!

My original tariff ran out, didn't have a clue which other companies were best for me. Gave u switch a call and Gareth talked my through the steps.
Gareth was calm, professional and really nice. Any questions I had he answered, anything I wasn't clear about Gareth reassured me.... And by the end of it I had saved a fair few pound!
Excellent service all round. Thank you Gareth.

Lorraine of uSwitch guided me through the switch procedure on 17 Apr 2020. Explained all my questions fully with patience. In two days my new supplier confirmed a seamless transfer. They wiil ask me to confirm meter readings at day of takeover and that is it. Thanks Lorraine, 10/10 for you from me. Regards, A R Harris.

Spoke on the phone to Kathleen, currently working from home in Seaham, during the current restrictions. Kathleen explained everything clearly and with great patience, taking me step-by step through the process of changing my energy supplier. Having recently been widowed, and working through so many things for the first time on my own, it was a pleasure to speak to such a patient person, who took all the time I needed, to help me understand the process. USwitch are very fortunate to have her.

Elizabeth Gallacher

I spoke to Carl James 31st March. In the process of switching from Green Network Energy to Eon. Started this process on the 13th March only to find the electricity was ok but the gas had been left with GreeN Network Energy. Eon not taking any calls at the moment. Green Network not being helpful at all apparently Green Network withheld the gas at the time of the switch for no particular reason. Had an email yesterday from Eon saying they would be deducting for my electric but unable to monitor the Eon acct on line because it does not recognise the acct no. What a mess. I spoke to Green Network yesterday and they are now saying both electricity and gas are staying with them yet I got this email from Eon saying the will deducting for electricity in April.
Help anyway I spoke to Carl James yesterday and he was absolutely brilliant, so hoping this mess is going to be resolved thanks to Carl.
VW 1st April