Yoybuy Reviews 

1,089
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DONT BUY ANYTHING FROM THEM! My purchase was supposed to be delivered in 5-9 days. 9 days after and there’s no progress in processing my order. The horrible customer service on WhatsApp keeps delayin... See more

Rated 1 out of 5 stars

​"I am extremely outraged by Yoybuy's service. I bought a bicycle that was supposedly to be delivered in 4 days. Without any warning, they cancelled the order. After complaining, they extended the d... See more

Rated 5 out of 5 stars

yoybuy is a very effective taobao agent. easy to use and offers several shipping methods, for many countries the positive points -fast service and available for any help - good packaging... See more

Company replied

Rated 1 out of 5 stars

Worst experience with a shipping agent ever! Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately. Lacks service — make shippi... See more

Company replied

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2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

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2.5

All reviews

(1,089)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

I have used the yoybuy service several times and they always provide a very good service. The charges are clear and they ship the products promptly.
I'll continue using it

June 28, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

good website for online shopping from…

good website for online shopping from china at very good prices and with fast shipping excellent service and attention at all times

June 26, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Great company

I frequently use Youbuy for buying on Taobao. They always provide great customer service, all my questions are answered quickly and in full. Packaging is good, with tracking and arrives quickly. Highly reccomended!

June 23, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Fraud business

From my very first experience this is so-called big company turns out to be a single person fraud business. Let me demonstrate it step by step. I have made two orders under my YUYBUY account and paid for them via Paypal. In the same evening I got an email from YUYBUY that my account is locked and if I want to proceed my order further I have to pay 50% more via Western union, Web money ,QIWI or TT (bank transfer), alipay or wechat. During the process of clarifying the issue with the agent via chat I realized that this so-called company does not have live money to redeem the items ordered by customer. In my case the budget of two orders was less than 600 USD ))). I did not agree to pay any extras in order "to establish a trustworthy relationship with YOYBUY" and as alternate option the agent offered a refund procedure where a buyer losses money on exchange rates. Eventually I have opened a dispute at Paypal and guess what?! Right, the agent does not respond on it despite the fact that he/she has viewed the dispute.
Choose your business partners wisely and pass by those like YUYBUY.

June 23, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.

Rated 5 out of 5 stars

I have been working with this company…

I have been working with this company for years, good service, good customer service, recommended!

They make my purchases and send the entire package to my country helping me with the packaging of all my orders in a single package.

June 22, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I have ordered Yoybuy.com many times to…

I have ordered Yoybuy.com many times to send me parcels from China, and they deliver them quickly.

June 22, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I have excellent shopping experience on…Yoybuy

I have excellent shopping experience on Yoybuy, easy payment with safety and fast shipping. I will buy again soon!

June 22, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Good company

“Good company! Excellent service for buying things from China”
I have been using the service since 2018, there are no complaints, an honest company. Even during the pandemic in 2020, we were able to deliver a package. I recommend using it.

June 19, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

i have ordered many times from…

i have ordered many times from Yoybuy.com to send me packages from china and they deliver it quickly, it is a great experience.

June 18, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Really love this website!

Really love this website!! 💕 I would love to give you 10 stars if possible

June 11, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Don't recommend it.

Wouldn't recommend to use their service.

1. Used Buy For Me, paid for the product and held my order because there was difference of exchange rate that they only realize after 2 days.
2. When items arrived, paid for shipping delivery. 3 days later, I was informed there's a weight difference and total shipping cost is more than product cost.

Overall, very bad and slow service. Each round, they take more money from you and you have to pay alot more than estimated. Get an estimated cost on their website and double / triple it to adjust your expectation.

If you think you can rely on them to run your dropshipping business, you'll be making losses instead of profit.

**Don't trust the 5 star ratings. The other 1 star ratings posted here are all true.

That's their business model. Keep charging you extras with "valid" reasons. Dishonest, not a proper business. The whole idea is to get you to keep paying more.

Don't waste your time on this agent, use others.

May 19, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.

Rated 5 out of 5 stars

I chose several products on the Tao

I chose several products on the Tao, they all packed into one and sent. I chose the cheapest delivery - the cargo, but the track number was still given and he worked to the house.

April 26, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

VERY GOOD COMPANY!

Hello everyone! I am immensely satisfied with everything, everything has come safe and sound. I want to express my deep gratitude to the site Yoybuy.com.

I wish you prosperity.

April 20, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 3 out of 5 stars

Easy problem solving

good and reachable customer service

April 7, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.

Rated 5 out of 5 stars

I recommend this intermediary

I recommend this intermediary. I bought a motherboard, and other computer parts with their help on TAOBAO. Despite the coronavirus epidemic in China, chat managers promptly answered my questions and helped in everything. The package arrived in Russia very quickly, I think it is packed perfectly !!! Thanks. I will use more and more. ALEKSANDR KURENKOV.

March 27, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Nothing to complain

Nothing to complain

Very good service with a really, really helpful support !

March 26, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Froze my account on my 1st order

So I made an account on yoybuy and proceeded to order 2 items through them. I go to sleep and wake up to check the status of my order and come to find out my account is FROZEN!!? Like really? What did I do to have my account frozen. I wasn’t notified or anything. Please give me my money back. This is unfair and just outright wrong. customer service has not even got back with me. I would not use them as an agent just from this experience

March 12, 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.

Rated 5 out of 5 stars

I love the site because they are always…

I love the site because they are always ready to assist and give you options when an item sells out! #1

March 10, 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

100% Recommended

I have been buying for a long time and I have never had any problems. Great variety and very good customer service. Recommended 100%

March 3, 2020
Unprompted review

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