YOYOON CO., LIMITED. Reviews 

30
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered a 26" Cruiser Women's Bike, Hot Pink bike SNO21896134 from Yoyoon on June 30, 2021 and sent lots of emails never received the bike and I was charged twice because on the website when I click... See more

Company replied

Rated 1 out of 5 stars

So I bought a 26” cape cod Newburyport women’s cruiser bike color is soft white item #SNO21896211 on July 25th, 2021. I was charged $113 and still have not received the bike. Every time I try to track... See more

Company replied

Rated 2 out of 5 stars

I paid 29 extra dollars for expedited shipping. They claim it'll take 3-6 business days. It's been 10 and they have yet to even update my UPS tracking number even though the status is "shipped". They... See more

Rated 1 out of 5 stars

I placed my order 2/1/2015. Today is 2/7/15 and I have not received any information of the status of my order. There are not any telephone number in the website of Yoyoon to talk with a... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Matching Couples Stuffs: Jewelry, panties, briefs, pajamas, Tees. Silver bride rings set, engagement rings, promise rings. Customize personalized words! Great gift idea for Birthday, Valentine's day, Anniversary.


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1.5

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TrustScore 1.5 out of 5

30 reviews

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Rated 1 out of 5 stars

I also got SCAM here

I also Purchased a Tricycle on this site , never received it , after months i disputed with PayPal, they replied to Paypal with a bogus tracking number saying it was delivered , when the post office checked the traking number it was a Amazon tracking number they had given to payPal claiming i received it .

November 20, 2021
Unprompted review
YOYOON CO., LIMITED. logo

Reply from YOYOON CO., LIMITED.

Hi Tonia,

I am Flora from Yoyoon. Our website(yoyoon.com) is specialized to providing couples matching goods. Our company (Yoyoon CO., LIMITED) in this business for 10 year.
We never sell "Tricycle". As you contacted our support team, sent us your order Transaction ID and order details, in which shows clearly you are bought from "YONYOO". It's not us. (I would like to upload the screenshot here, but Trustpilot not support image).
We explained clearly that to you.
I am so sorry about your experience. But your order is not from us, please know that.

Merry Christmas!
Flora

Rated 1 out of 5 stars

beware of purchasing from this website. ITS A SCAM.

So I bought a 26” cape cod Newburyport women’s cruiser bike color is soft white item #SNO21896211 on July 25th, 2021. I was charged $113 and still have not received the bike. Every time I try to track the shipping the website redirects me to PayPal and it keeps displaying that the website could not complete action at this moment. Every time I email someone I get no response. It’s been a month and a half almost 2 months since I’ve made the purchase. This website to me seems like a scam especially if a lot of people writing reviews have the exact same issue. Please beware from purchasing anything from this website.

September 7, 2021
Unprompted review
YOYOON CO., LIMITED. logo

Reply from YOYOON CO., LIMITED.

Hi Tonia,

I am Flora from Yoyoon. Our website(yoyoon.com) is specialized to providing couples matching goods. Our company (Yoyoon CO., LIMITED) in this business for 10 year.

We never sell "women's bike". As you contacted our support team, sent us your order Transaction ID and order details, in which shows clearly you are bought from "YONYOO". It's not us.
(I would like to upload the screenshot here, but Trustpilot not support image).

Please check our Official facebook page, ins, pin. For 10 years, just couples matching products.

I am so sorry about your experience. But your order is not from us, please know that.

Flora.

Rated 1 out of 5 stars

I ordered a 26" Cruiser Women's Bike

I ordered a 26" Cruiser Women's Bike, Hot Pink bike SNO21896134 from Yoyoon on June 30, 2021 and sent lots of emails never received the bike and I was charged twice because on the website when I clicked on confirm it didn’t show right away. Also the only form of payment is PayPal and it was confusing. This is horrible service no communication at all and never received a $100 bike!!!!

September 5, 2021
Unprompted review
YOYOON CO., LIMITED. logo

Reply from YOYOON CO., LIMITED.

Hi ,
I am Flora from Yoyoon. Our website(yoyoon.com) is specialized to providing couples matching goods. Our company (Yoyoon CO., LIMITED) in this business for 10 year.

We never sell "women's bike". As you contacted our support team, sent us your order Transaction ID and order details, in which shows clearly you are bought from "YONYOO". It's not us.
(I would like to upload the screenshot here, but Trustpilot not support image).

Please check our Official facebook page, ins, pin. For 10 years, just couples matching products.

I am so sorry about your experience. But your order is not from us, please know that.

Flora

Rated 1 out of 5 stars

This is ridiculous

This is ridiculous. Ordered a pair of rings for my boyfriend and I and we have yet to get an email saying it’s been shipped when they should have been here already. Said it would be 3-6 days and I paid for express shipping. Almost 100 dollars and I’ve heard nothing. Can’t even login to see anything

August 1, 2020
Unprompted review
YOYOON CO., LIMITED. logo

Reply from YOYOON CO., LIMITED.

My Dear Customer,

You ordered on July 28th. Order shipped through DHL on 29th.
Your tracking number is 6877547961, at https://www.dhl.com/hk-en/home.html

It's now at Hong Kong waiting for the Flight to GREENSBORO, NC.

You know because of the Virus,the flights are fewer and all been regulated.

Hope you can understand this situation. We also don't want see the delay.
We try best to provide prefect service. But this isn't in control.

Thanks for your patience. Hope you can receive it next two days.

Yoyoon Cusomer Support Team

Rated 1 out of 5 stars

I bought an item on 12/12/19

I bought an item on 12/12. A nice pair of silk pajamas for my fiancé and I. They ended up just refunding me the amount on 12/31. No calls or anything they just decided to refund me and get item. I don’t want to reorder if it is just going to happen again and I say around waiting for ever. I will pay for the full order again but they should overnight it to me because it’s been almost a month

January 6, 2020
Unprompted review
YOYOON CO., LIMITED. logo

Reply from YOYOON CO., LIMITED.

Dear customer
Sorry for this issues. Because the size you bought was sold out.
So we have to refund your money.
Any question please contact us or email us.
Our customer support team will reply in 24 hours.
Sorry for the not happy experience.

Yoyoon Cusomer Support Team

Rated 5 out of 5 stars

Pretty necklace

Very professional handling, an excellent customer service even after receiving the goods, they check if you are happy and satisfied.

May 16, 2018
Unprompted review
Rated 5 out of 5 stars

Double thumbs up! Excellent YOYOON!

I bought this pair of necklaces for my boyfriend and I. As for the quality of the product, both the chains and the rings are really nice quality. The class on the chain works great, no signs of damage when shipped and I’ve had them for over a month and they’re still in brand new condition. There’s diamonds within one of the rings and they havent fallen out or been damaged in any such way, so I was pleased about that. Overall I really loved this buy! Very very please and would recommend to anyone in search of a cute couple gift :) double thumbs up!

May 15, 2018
Unprompted review
Rated 2 out of 5 stars

Have not received my items

I'm Joey from Singapore. I had order my items which is Love Key Lock Matching Bracelet Necklace Set for Couples (Silvery). My items were ordered at 1st December 2017 and now I still haven't received yet at 10 January 2018. After so long, I only received the email at 11 January 2018 due to delivery failed. :(

January 11, 2018
Unprompted review
Rated 4 out of 5 stars

Speedy service

Ordered a matching set of rings for me and my partner on christmas day, was informed shipping would take 7-20 days so expected towards end of January, however they arrived today (3/1/17) in a beautiful presentation box. Exactly as described. For the price they are lovely. Would highly recommend and would use again.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing wedding rings!

My husband and I bought our matching wedding rings (His & Hers Matching Couple Sterling Silver Rings Set in Dull Polish) from this site about 2.5 years ago. The rings arrived quickly and were exactly as advertised and what we were looking for! My husband lost his ring a few months ago while gardening and Yoyoon is going to give us a replacement! I couldn't be happier and am thrilled that we can get a replacement! Thank you Yoyoon!!!

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome service and fast delivery

My experience with yoyoon was great.
My girlfriend and I were very satisfied with their customer service.
They were polite and easy to deal with.
I would recommend them to my friends!

November 17, 2016
Unprompted review
Rated 1 out of 5 stars

Angry

I orders rings for me and my husband. And it's been 10 days and they yet to show up. I want my money back!!!!

July 15, 2016
Unprompted review
Rated 1 out of 5 stars

LIARS

I ORDERED A SET OF RINGS MORE THAN A MONTH AGO. I PAYED 30 EXTRA DOLLARS FOR EXPEDITED SHIPPING AND STILL HAVE NOT RECIEVED THEM. THEIR WEBSITE WILL NOT LET ME LOG IN TO FILE A COMPLAINT OR CHECK THE ORDER STATUS. NEVER SHOPPING WITH THEM AGAIN!

May 23, 2016
Unprompted review
Rated 1 out of 5 stars

so frustrated wiyh the holw process

I placed an order on April 1st and it took so long to get an update on what is happening. Then my order was returned and then shipped back out again and yef so I have a tracking number or anything for it. Try and co tact customer service and yet have they answered MW back. I am getting marries on may 6 and need this order but nobody seems to know anything. yoyoon sucks

April 27, 2016
Unprompted review
Rated 1 out of 5 stars

Still Yet To Receive My Purchase

I ordered a pair of rings 26 days (19 business days) ago with standard shipping (said to be 7-13 business days) and I am still yet to receive them. I am very disappointed about this and I hope they show up soon!

February 29, 2016
Unprompted review
Rated 1 out of 5 stars

False advertising and very slow return credit

Based on the assurances given to me by a representative from Yoyoon that the “His and Hers Matching Couples Luxury Silk Pajamas” (Product Item #9993) were made of 95% Silk, I ordered a set for my wife and me. The pajamas were shipped from China and arrived 9 days after I placed my order. Although the PJs were constructed well, I was very disappointed because the tag stated (in Chinese) that the material was made of 96% Polyester, rather than Silk as I had been assured. I requested a return, and was told that I would have to pay return charges. After protesting that the product was not the same quality as represented, Yoyoon agreed to reimburse me for return shipping charges (which amounted to $56.40US). I was informed by the USPS that the return package was scheduled to be delivered on 2/6/16, but it took 4 requests for status before Yoyoon finally issued a credit to my account on 2/24/16.

February 28, 2016
Unprompted review
Rated 5 out of 5 stars

surprised

After receiving your notice about delayed shipping and asking for the order to be cancelled, I was very surprised when my husband brought in a package from the mailbox!
The necklaces are beautiful and we will be keeping them. I do wish, however, that you would have sent two gift boxes (instead of one). Maybe keep that in mind for the future.Thank you!

February 14, 2016
Unprompted review
Rated 2 out of 5 stars

No delivery, no customer service

I paid 29 extra dollars for expedited shipping. They claim it'll take 3-6 business days. It's been 10 and they have yet to even update my UPS tracking number even though the status is "shipped". They ignore support tickets and their live chat does not exist. It just redirects you to their FAQs page. Still waiting on my order and getting extremely frustrated with their unprofessional conduct. I would not recommend this website to anyone I know.

February 10, 2016
Unprompted review

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