Ysense Reviews 3,009

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers find the platform easy to navigate and appreciate the clear explanations for tasks, making the experience positive and enjoyable. People value the diverse earning opportunities, such as surveys, videos, and tasks, which offer flexibility and allow them to use their free time productively. The payment process is generally seen as reliable and transparent, with many users reporting quick and easy cash-outs. However, some people were dissatisfied with the response time from customer support, often receiving automated replies or experiencing long waiting periods for their inquiries to be addressed. There are also concerns about the availability and quality of surveys, with some users reporting frequent disqualifications after spending significant time, or finding that surveys do not adapt well to mobile screens. A few customers also mentioned issues with account suspensions without clear reasons or difficulties with payment options in certain regions.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the ease and speed of... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform, highlighting its... See more

User experience

People report ambiguous experiences with user experience. Many reviewers find the platform easy to use, with... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the excellent service, good... See more

Response time

Users describe negative interactions with response times. Many customers report long waiting periods for... See more

Based on these reviews

Rated 4 out of 5 stars

I really like the site, but there's a lot of negative feedback about the surveys, and some don't adapt well to smartphone mobile screens. I'd like to see the surveys improved so they're better suited... See more

Company replied

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

I haven’t received my payout yet. Most sites send it immediately. I'm updating my review since, although it took much longer than other sites, I did receive the payout.

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolute Scam of a company

This company is an absolute scam, you answer all the questions for hours and hours, and then they redirect you back to the home page saying "That survey was not a good fit for you, heres a better one," They're making you do surveys for free, telling you they'll give u money, but in reality they're getting your answers but they arent giving u any money, DO NOT USE THIS WEBSITE, IT IS ABSOLUTELY TRASH, they exploit you by getting your answers and claiming they'll give you money, but no, they do not.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

It's the best site to earn money with…

It's the best site to earn money with surveys, games, and tasks; everything pays very well. Don't hesitate to visit the site and start earning money easily with this excellent platform.

February 6, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

cheaters and liars

I've been with ysense for 7 years. I've never had any problems with this company. Whenever an issue arose, it was usually resolved to my satisfaction. My opinion changed a few days ago. I made an offer for 50, and they didn't credit me even though I met all the requirements. So I contacted customer service and sent them a screenshot as proof that I completed the offer. Their response was, "Unfortunately, in this case, we didn't receive the required event completion signals (also called "tracking") from our external partners, which we rely on to award points for completed activities. We don't know the exact reason for the external tracking failure, and in such a situation, we can't manually award points."
And in this case, it became clear that ysense and its partners were cheating, lying, and exploiting.
Therefore, my rating for this company can only be 1 star.

February 3, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

Nice site and payment fast

February 5, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

My rewards

Thank you for my rewards. I am happy to be on the Ysense panel.

February 4, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Truly thankful by the reward that you…

Truly thankful by the reward that you sent to me.

February 4, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Unable to withdraw via PayPal

I am trying to withdraw my earnings on ySense, but the platform keeps saying that there is no PayPal account associated with my email, even though the information is correct and I regularly use this PayPal account on other websites.
I have contacted support several times and have not received any solution. Very frustrating experience and poor customer support.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Systematic disqualification of…

Systematic disqualification of qualified profiles - Unfair practice.
I am a verified user with a professional background in Administration and Management. Even though I provided consistent, high-quality data (matching my income, education, and location perfectly), the platform repeatedly disqualifies me at the very end of long surveys. It seems like a tactic to collect data without paying the promised reward.
I’ve reached my limit with these 'loops' of repetitive questions that lead to a 'not qualified' message after 15 minutes of work. This is disrespectful to the user's time. As someone with a significant online presence, I feel responsible for warning others about these practices. I am closing my account and moving to more transparent platforms.

February 2, 2026
Unprompted review
Rated 3 out of 5 stars

My overall experience has been average

My overall experience has been average. I don’t like that withdrawals can only be sent in $5 increments; it would be much better if users could withdraw any amount starting from $5 and above, as this would provide more flexibility.
Additionally, the processing time is quite slow, and the commission deducted by ySense is high, which means you end up receiving less than expected.
I believe that improving these points—more flexible withdrawal amounts, faster processing times, and fairer fees—would greatly improve the user experience.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I like the experience.It was great, very difficult at first.But after working with it, easy to understand I YSense i highly recommended.. Cash out arrived within 48-hours

January 29, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Excellent service and atention

January 30, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

Always lots of surveys to do

Always lots of surveys to do! Just wish I qualified for more, especially the larger payouts....but overall, a good company to deal with!

January 29, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Confusing and was told I could send it to my PayPal

Confusing and was told I could sen

January 27, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

It's easy to cash out and the payment…

It's easy to cash out and the payment comes quickly

January 28, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I liked the survey because it wasn't…

I liked the survey because it wasn't very long.

January 24, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

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