Ysense Reviews 3,118

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers had a great experience with this company. Many customers find the platform enjoyable and easy to use, appreciating the clear explanations and diverse options for earning rewards through surveys, videos, and tasks. They highlight the flexibility and convenience of using their spare time productively, with some noting quick cash-out transactions and timely payments. The overall service is often described as positive, with many considering it an excellent site for earning extra income. However, some people were dissatisfied with the response time from support, receiving only automated replies or no response at all, especially when issues arose with tracking completed tasks or payments. A few other people also felt that the number of available surveys was insufficient or that they were frequently disqualified after spending considerable time on them, leading to frustration and wasted effort. Additionally, some users in specific regions reported issues with withdrawal options and currency changes, impacting their ability to access earnings.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting fast and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as an excellent... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers expressing frustration over surveys... See more

Service

Consumers find service to be ambiguous, with many reviewers expressing satisfaction and reporting excellent... See more

Response time

People report negative experiences with response time, particularly regarding customer support. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, I was pretty good and I didn´t have to wait too much for the money to be on my account. The only thing I didn´t like, was the fact that this platform charge me a little fee for withdrawi... See more

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

or years, I was a loyal and satisfied user of ySense. I had given them a 5-star review and completed hundreds of offers and surveys. But lately, things have gone downhill drastically – especiall... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and atention

January 30, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

Always lots of surveys to do

Always lots of surveys to do! Just wish I qualified for more, especially the larger payouts....but overall, a good company to deal with!

January 29, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Confusing and was told I could send it to my PayPal

Confusing and was told I could sen

January 27, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

It's easy to cash out and the payment…

It's easy to cash out and the payment comes quickly

January 28, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I liked the survey because it wasn't…

I liked the survey because it wasn't very long.

January 24, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

SCAM.

SCAM.

I need a solution for my account being suspended without reason.

I was ready to earn $300 from playing a game on this website, and suddenly my account got suspended? Come on...

I need an official explanation of why this happened and request the reactivation of my account immediately.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ysense the best site for Survey.

Ysense the best site for Survey.
Thank you
Regards

January 21, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

I wished the payout process was faster

I wished the payout process was faster. Cash out request made yesterday. Advised it can take up to 10 days for arrival. :/

January 20, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have — that’s never the experience we want for our members. Your feedback means a lot to us, and we’d love the chance to better understand what happened so we can make it right. Thanks for giving us the opportunity to improve.

Rated 5 out of 5 stars

Love the app, surveys are frustrating

I really like the app and what it offers. I have tried completing so many surveys and always gets kicked off them because I am not what they are looking for. It gets frustrating.

January 20, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

The website offers many enjoyable ways…

The website offers many enjoyable ways to participate. The surveys are interesting, and the tasks and games are fun.

January 18, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Good

Good, as always!

January 18, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

It was an exciting experience

It was an exciting experience

January 16, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Do not join this platform for taking…

Do not join this platform for taking surveys if you are a senior citizen looking to make some extra money. You will not qualify for most of the surveys. Forget about getting a refund!!!

January 16, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 2 out of 5 stars

It is very difficult to complete…

It is very difficult to complete surveys without getting screened out. It's very time consuming.

January 15, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have — that’s never the experience we want for our members. Your feedback means a lot to us, and we’d love the chance to better understand what happened so we can make it right. Thanks for giving us the opportunity to improve.

Rated 2 out of 5 stars

Its been 5 days and i still havent…

Its been 5 days and i still havent received anything

January 14, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Rated 3 out of 5 stars

When i get the gift card

When i get the gift card, I can make a better review, you should make sure someone gets it before asking for a review.

I did receive my gift card and can say that like everyone else time is money, so im not liking spending most of the time doing a survey just to find out im not allowed to finish because I didn't match there needs for the survey. Or it quits and I get kicked out.

January 13, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

nothing to point out thank you !just…

nothing to point out thank you !just wish more weeks much better credit surveys will come up berceuse it takes too long to even make 5€ bot nothing negative about your site.
I will thank you

January 12, 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I have earned excellent rewards with…

I have earned excellent rewards with these surveys, and the waiting time has been short.

January 12, 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

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