Yukapo Reviews 185

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i bought plugin from this bullsheet site after upload it to my site it was not activated its only a basic one ,i open a ticket with him and of course no respond .i need a way to repport them to strip... See more

Rated 1 out of 5 stars

Emmergency Scam Providers Stupid scam site I have ever seen. They're charging me without my consent, and despite opening a support ticket a month ago, I haven't received any response from t... See more

Rated 2 out of 5 stars

It is still a good resource for GPL-related material but the quality has decayed rapidly. Stac***le v1.17.1 posing as v1.17.5, WP repository versions as if they were Premium ones, some downloads bein... See more

Company replied

Rated 4 out of 5 stars

Yes, this site is selling pirated content. Yes, that's illegal. However, not everybody can afford the massive fees these creators ask. While I'm not condoning piracy or what they do, if you are lookin... See more


Contact info

1.5

Bad

TrustScore 1.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have a Lifetime subscription and I am…

I have a Lifetime subscription and I am completely satisfied with the speed of updating the files, and the Yukapo site is the best, but it also has some problems:
Support is weak and does not respond to requests
Some files are sold out of subscription, which are very expensive and must be purchased again, such as yith files.

However, contrary to the negative comments, after the Yukapo hack, my account was restored and it works without any problems, and it is a really good and reliable site.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

I am giving ZERO to their support system!

I have purchased a product from yukapo site and they have charged me but never sent me the link to download the product. Under my account section and purchase history, there is no option to download the product. I have opened a support ticket, but no answer at all, till now it's been 7 days. I have also sent them an email, but no reply! why???

But here, I can see you guys are sending feedback for the reviews. Why can't you reply on your site first?

This is my support ticket number (#5600), please solve my problem. I need those products very badly.

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

I think is a scam site

I think is a scam site, I placed the order, after the checkout the website return a payment error, money has been taken by stripe, they never reply to my request, I sent many messages without any kind of support. I requested the refund and I'll fill up a claim with the stripe gateway. Keep safe you money

Just to be sure no others waste time and money, you never sent any mail to me and the service I paid is not working, refund money now or you expect the charge back. Stripe will close your account.

After a week, I'm here writing again because they never sent the item I purchased, pay attention to this scam seller.

June 17, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

Hello
today there was a strange problem between the payment company and our system. and some payments were reflected in our system as "pending". We fixed the problem in the system and manually checked and manually confirmed all incorrect orders. We sent an e-mail to each of our customers.
please check your inbox and accept our apologies.

Rated 1 out of 5 stars

I've Purchased life time membership but…

I've Purchased life time membership but now most of the Product links not working for download I created Ticket and did Text as well but Not get any solution o reply

June 1, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

Hello
we have got an attack 25th May. all files are deleted (2TB). there is 13.000 products and 22.500 files. We already fixed and uploaded 65% of them by starting most popular products.
We are so sorry that happen.

Rated 1 out of 5 stars

Very bad platform

Very bad platform, with un-updated plugins, and also no support at all.

June 13, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

Hello
you are expecting developer company service for all of 13.000 products?
if you want support and instant updates please buy that products from developer companies.
The products on yukapo mostly latest version or only 1 previous versions. You can not find any GPL website fresher than yukapo.
Note: Our service doesnt include support about the products. only for account, payment and other things about the website usage.

Rated 1 out of 5 stars

Arnaque..!

Arnaque... jamais reçu et débité

EDIT : To answer your comment, I bought a theme from your site. I never received my order. I sent you a dozen emails with no response. If my comment is present, it's because Trustpilot verified the veracity of my complaint. If you need proof, don't hesitate to reply to my emails....

Again, avoid this site!

June 7, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

What was the problem exactly? We never cheat or scam users/customers. this comment is completely and definetely a lie

Rated 1 out of 5 stars

Mala Experiencia

Hello, they wanted to debit my card and we have two weeks without the purchased 6-month subscription, this situation seems very bad of you.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

it is getting fixed slowly

I got the lifetime plan and some pics of do not show on the site but I can download so it seems after wherever it happened it is getting fixed. My access was not removed which I am glad for.

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

Warning: Subscription Scam Alert - Don't Trust Website Promises

The security of this website has been compromised. Despite my cancellation of subscription, they have still charged me and I am unable to access the website. Furthermore, they have failed to restore the website after repeatedly promising that it will be back within three days. It has been weeks since the incident, and I advise against considering a membership.

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy any not included in…

Don't buy any not included in subscription so extra payable products! These products often don't work or are not nulled the same as rest as they don't care, but it's not a problem when it's subcription. But if you have pay extra for this, and it doesn't work and they don't reply for tickets then I thank you for your "service". Better to use other GPL site where you have any support. They don't undestand competition is huge here.

June 4, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent website stealing money.

This site shows a severe lack of respect towards customers as they consistently fail to respond to inquiries. It is unclear whether it is due to a lack of knowledge or simply neglect, but the site only stores data up until January, rendering orders and memberships unavailable. This raises concerns about the fate of the money paid by numerous individuals. Such lack of responsibility and professionalism is highly disconcerting. One can only hope that a competent individual will intervene and shut down this fraudulent site.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

don't buy from them scam no support…

don't buy from them scam no support telling to install their plugin to work and there plugin is not working

May 8, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

If you have a paid membership, you cannot expect all 13,000 products to be hassle-free. Our 3 developer members fix problems in dozens of products every day.
if you purchased an item separately and there is a problem with the item, we fix it within 24 hours (if we can't fix it, we issue a hassle-free refund)
Depending on the size of your expectations, you may have complaints about Yukapo, but SCAM cannot be one of them.
We never cheat or lie.

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS!

they just dont respond after taking payment and give no file . COMPLETELY FRAUD.

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

I can not remove card details

I can not remove card details.
If there's no way I'm going to file a criminal complaint for it

April 5, 2023
Unprompted review
Yukapo logo

Reply from Yukapo

We dont have any credit card information. We never take. all information goes to credit card company and the data you have seen on yukapo is coming from credit card gateway company (there is an iframe on the codes belongs to payment gateway. so we can not have it, we can not read it, we can not use it). its safer for everyone because protecting that datas require ultra high level security team

Rated 2 out of 5 stars

I bought I theme but In the files…

I bought I theme but In the files section, there was nothing. I emailed and opened a ticket but no one has responded. Please check your emails, I don't want to shut down your business.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support. A lot of the script is not in working condition. Money is not returned. Complain to the payment system for blocking it

January 25, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look