Yukon Design Studio Reviews 376

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers had a great experience with this company. Customers are consistently delighted with the products, often describing them as beautiful, high-quality, and exactly as advertised, making them perfect gifts. Many appreciate the excellent craftsmanship and the emotional connection these items evoke, especially for pet lovers. The company's responsiveness is also frequently praised, with quick replies to inquiries and prompt resolution of issues. However, some customers experienced significant issues with delivery times, with orders taking much longer than expected or even going missing. There were also concerns about the product description and that the actual product did not always match the advertised pictures.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the beautiful, unique, and well-made... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent craftsmanship,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the helpfulness and responsiveness of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing very fast delivery, sometimes... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The figurine is stunningly beautiful and truly speaks to the heart. But the most wonderful part of this purchase was the personal attention I received from Martin, who stayed in close contact with me... See more

Rated 5 out of 5 stars

The kindness and personal attention afforded me when I requested assistance in placing my first order stood out! I was actually made to feel that filling my small order was important to Yukon, and the... See more

Rated 5 out of 5 stars

I received my lovely dog with woman carving as a gift from a friend upon losing my sweet dog, Jasper. The interconnectedness of this piece just touched my heart deeply. It’s simply beautiful in a way... See more

Rated 5 out of 5 stars

I ordered the boy and long haired dog carving when I saw it advertised on the Guardian website. It immediately reminded me of my son and his King Charles spaniel. It arrived with a lovely velvet stor... See more


4.0

Great

TrustScore 4 out of 5

376 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good product. GREAT SERVICE. Recipient loved it

My grown daughters love their dogs but and these gift were perfect inexpensive little gift to let them know we shared something and that I was thinking of them. One lived in Australia. I emailed about the shipping and they said “sure. Just place the order and then tell us where to send the one for your daughter and we’ll make sure she gets it. She did and loved it. Told me she loved it & knew if I had gotten it first I would have engraved her dogs name on it. The product is good and the people are real and very responsive

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Yukon Design Studio: Great products and service

I saw a picture of one of Yukon Design Studio's people and dog creations while reading a news site and thought it really captured us and our pets. The price was reasonable and I was able to complete the purchase in just a few chicks with Google Pay. When I saw the confirmation email, I saw that Google was using an old address for the Ship To. I emailed Yukon and they responded quickly that they would update the address. The package arrived in short order and the sculpture is wonderful. My wife loves it

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Delightful and playful sculpture set

A year ago, I found the Yukon Design Studio while googling pet statues in hopes to send something to a friend who lost her precious cat. I was captured by the wood carvings of pets and their person in the most unique art form I have ever seen. I bought a lady and cat for her and a lady and dog for me. For the past year I used the pieces to invent little vignettes of poses of playfulness, love and sadness, and it has become a custom at night to change out the positions - which the wooden pieces fit so easily into. The lady can easily reach a flower on a plant while perched on the back of the dog... it has brought me so many smiles to "Play" at the age of 73. Thanks to Yukon Design Studio for this creative and well crafted art sculpture set.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Very good customer service. When I had trouble placing my order they were immediately in touch and sorted it out for me.
My order arrived quickly, well packed and was just as described.
Perfect!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Spectacular!

My Handmade Pawfect Carving came today. It is exactly like the picture shows it; it is just as big as I hoped it would be, and is absolutely perfect!

You have created a spectacularly beautiful work of art. Thank you, thank you, thank you!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I received a wonderful carving from a friend as a surprise. There was no card, I contacted the company for a name, so I could thank them. Within 2 hours of sending email I received a very nice response with the name. I will definitely shop there.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Memories

I received this from a close friend after my dog passed. I love it. It reminds me of all the good times we had. It is a perfect emotional experience.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Whilst casually searching the internet for an anniversary present for my wife, I came across this little wooden carving of a woman with her floppy earred dog. Perfect I thought and bought it on a whim. Then the doubts, it was coming from halfway across the world. Would I get in time, would I get it at all? As the delivery date approached I emailed the company and explained my plight. They, (Martin), assured me of his best attention and with still two days in hand, it arrived. Problem, what problem? Thank you Yukon Design, from one very happy international customer!

September 19, 2025
Unprompted review
Rated 3 out of 5 stars

Make sure you want it, returns may not work

I purchased two items from Yukon Design Studio, the Woman and Kitty carving and the 7-Chakra Tree Pendant Necklace. I am happy with the carving, but the tree pendant necklace is awful. It bears no resemblance to the photo in the listing, with all the gems bunched up around the edge of the pendant (not neatly spaced out like the listing) and the tree itself looks like it's warped with age. This was supposed to be a gift for my wife but I would be too embarrassed to give it to her. Martin at Yukon was initially responsive to my return request, but, after requesting and receiving photos of both sides of the pendant, has now failed to reply to my emails for the last two weeks. Avoid, unless you're sure you want the items even if they look nothing like the listing.
EDIT: Yukon Studios got back in touch after reading this review. Rating upgraded from 1 to 3 stars to reflect the Woman and Kitty carving, which I like. I received a refund for the awful 7-Chakra Tree Pendant Necklace - they didn't want it back.

August 20, 2025
Unprompted review
Yukon Design Studio logo

Reply from Yukon Design Studio

Hi Clive,

I’m very sorry for the trouble you’ve had with your order. I’ve checked all areas of our studio, but so far we haven’t located your returned package.

Could you please share a few more details — such as the tracking number or a description of the package — so we can trace it more effectively? If the return hasn’t yet been sent, please refer to our return instructions on our website, as following those steps will ensure it reaches us correctly: https://www.yukondesignstudio.com/refund_returns/

I want to get this sorted for you as quickly as possible, and I appreciate your patience.

Best regards,
Joe | Yukon Design Studio

Rated 3 out of 5 stars

To thin to stand on its own. Unfinished.

The product needs final touches. Such as a finish, it's raw wood.
Light sanding and glue helps.

February 14, 2025
Unprompted review
Yukon Design Studio logo

Reply from Yukon Design Studio

Hi Tandy,
I’m really sorry to hear this — that’s not the experience we want for our customers.

I can’t find any order under your name or email in our records, which makes me think you may have received a copy from another seller. Unfortunately, this is a common issue. Our original pieces are thick enough and stand on their own without glue.

If you did buy from us, please email support@yukondesignstudio.com
with your order number (or the email used) and a photo. We’ll verify it right away and make it right. To ensure you receive the best quality next time, please order through our official website.

Thank you,
Martin
Yukon Design Studio

Rated 5 out of 5 stars

I received my lovely dog with woman…

I received my lovely dog with woman carving as a gift from a friend upon losing my sweet dog, Jasper. The interconnectedness of this piece just touched my heart deeply. It’s simply beautiful in a way that makes me feel the creator understands the love between a human and their pet.

July 28, 2025
Unprompted review

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