The Zojirushi rice cooker itself is an absolute dream and makes flawless sushi rice.The delivery was delayed by a day due to the courier going to the wrong depot but once it arrived the product qualit... See more
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We are the number one seller of Yum Asia premium rice cookers, thermal ware and Zojirushi products in the UK, USA and Europe. We also sell rice, accessories and are behind the best selling Greedy Panda recipe book and blog.
Contact info
Middleton Grange, TS26 0AW, Hartlepool, United Kingdom
- hello@yum-asia.com
- yum-asia.com
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We had a few brands to choose from but…
We had a few brands to choose from but Yum Asia stood out for several reasons. They seem to have levelled up Zojirushi products by using better materials, more advanced displays and more tuned in cooking settings. Basically they gave me what I've been looking very hard for.
The Sakura rice cooker is a stunning…
The Sakura rice cooker is a stunning addition to our kitchen. Its glossy modern looking design is matched only by the quality of the basmati rice it produces. We bought the super kernel grain from Yum Asia and it's got the correct earthy taste that you should get with basmati rice. Not the overly processed rubbish you get in the supermarkets which has no taste or aroma. And the customer service? In one word Exceptional.
Happy with our choice
Happy with our choice. We get perfect rice. Excellent support. We bought the Bamboo UMAI IH rice cooker.
Panda cooker is small but mighty and…
Panda cooker is small but mighty and not a bit of kit that I will shelve. It gets used every day in our family. Stand out feature is that its great for cooking jasmine rice every time.
Versatile
Versatile, dependable and incredibly useful is how I would describe my very cute kawaii tsuki rice cooker. Good for 1 or two people it doesn't occupy much counter top space. Thanks for the fast service with a special shout out to Louise who was awesome after I messed up my delivery address.
Kumo Tsuki cooker from Yum Asia has…
Kumo Tsuki cooker from Yum Asia has become my most regularly used kitchen gadget. Whether I'm cooking koshihikari rice for sushi or jasmine rice for stir fry, it always delivers. Plus, the delivery was surprisingly fast!
Bamboo cooker is energy conservative…
Bamboo cooker is energy conservative seeing as it is so efficient. I also got top notch support from Yum Asia every step of the way. Wish it was a little larger but we do eat a LOT of rice in our household.
My meal routine has been…
My meal routine has been transformative. Thanks to my newly purchased Panda rice cooker with fuzzy logic. The quick delivery and good customer service helped too. I am very happy with my purchase.
Kumo Tsuki cooker by Yum Asia
Kumo Tsuki cooker by Yum Asia. It's reliable and I got quick service. Great for sushi rice.
The Bamboo rice cooker has well beyond…
The Bamboo rice cooker has well beyond what we had expected. It cook delicious rice and is IH technology so you know the rice is going to be perfect after each cooking.
My Kumo Tsuki cooker from Yum Asia is…
My Kumo Tsuki cooker from Yum Asia is an essential piece of equipment now in my family kitchen. Its versatility and reliability make it perfect for cooking koshikari rice and the prompt delivery made the purchase hassle free.
Sleek design although a bit bigger than…
Sleek design although a bit bigger than what I thought. Sakura creates delicious basmati rice. Thanks, Yum Asia!
The Sakura rice cooker by Yum Asia is…
The Sakura rice cooker by Yum Asia is well styled and really useful. Cooking basmati rice is easy and the quick delivery meant I could start enjoying it right away.
My Kumo cooker has simplified my…
My Kumo cooker has simplified my cooking routine. The customer service team was incredibly helpful when I had questions and now I can't imagine cooking jasmine rice without it.
Yum Asia's Panda cooker is fabulous
Yum Asia's Panda cooker is fabulous! Quick delivery, perfect jasmine rice.
Ordering Replacements and Customer Service
The process for ordering replacement parts is very cumbersome. When I sent in the request, I included that the product was a gift and I did not have an order number. Their policy is that an order number is required to purchase replacement parts— that’s fine and understandable, but when I emailed to inquire about my rejected request, I never received a response back. I waited about a week before reaching out again, because at this point I was unaware the order number was explicitly required, and the customer service representative who reached out to me was adamant I had been emailed back. There was nothing in any of my folders, and I have seen at least one other person online that has had this same exact experience with customer service. So, while the product is fine for the price, customer service is enough to make me think again before ordering anything from this company. It could be a server issue with the emails, but it’s not something worth arguing about even though they never did email me back when they said they had. It just does not reflect well on the overall company.

Reply from Yum Asia
Great products and fast delivery
A Time saving solution for this home
Kumo is my secret weapon for this modern homeowner. Quick cooking times and easy cleanup, means I spend less time in the kitchen and more time with my family. What's not to like?
More than just boilling the rice
If you dig a little deeper you can see that Yum Asia rice cooker do more than simply boiling the hell out of rice. They lock in the nutrients of rice, ensuring that you're getting the most out of every grain. With Yum Asia, healthy eating has never been easier or more delicious.
Lifesaver for cash strapped students
Lifesaver for cash strapped students. Say goodbye to expensive takeout and hello to delicious, homemade meals that won't empty your wallet. In fact Im saving money because I dont have to buy in so much.
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