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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as delicious and well-made. Many people appreciate the wide selection of items available, especially for those with specific dietary needs, and find the ordering process straightforward. The service is frequently highlighted as excellent, with consumers noting helpful and polite interactions. However, some customers experienced issues with delivery, including late arrivals or packages arriving in poor condition. There were also instances where orders were incorrect, incomplete, or substituted with different items, leading to dissatisfaction. A few people also felt that the customer service was not always effective in resolving these order-related problems.

What people talk about most

Product

Users describe positive interactions with products, often highlighting their quality and suitability as... See more

Delivery service

Reviewers express ambiguous feedback regarding delivery services. While many customers praise prompt... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and praised... See more

Quality

Clients share positive opinions on quality, frequently praising products as amazing, delicious, and... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the "absolutely amazing... See more

Based on these reviews

Rated 5 out of 5 stars

I dont think many people have understood the way this company works. Yumbles puts you in touch with third party artisans who prepar and ship your order. The customer service is as good as the ind... See more

Rated 5 out of 5 stars

My order was delivered promptly and I was kept informed of its arrival. However, it was not complete and after getting in touch it was soon rectified with an apology and a free sample of your lovely... See more

Rated 5 out of 5 stars

Wonderfully human customer service - Thank you Aili 🤗 Only opened one so far and it is DELICIOUS 😋 Have frozen those which can be frozen and keeping some for imminent gatherings 🥂 Well done Fa... See more

Rated 5 out of 5 stars

I do not live in the UK and rely on honest advertising and promotions of goods for sale. I rely on safety for my payments, packaging, and tracking of deliveries...Yumbles have exceeded my expectations... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This website is a con

This website is a con. I bought a cake and wasn’t aware I had signed up to their club at £31.20 for the year. I’m now trying to get my money back.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding gluten free,sugar free cakes!

The cakes arrived in time for my daughter’s birthday party. I had ordered them as one attendee was gluten intolerant,and another was diabetic,so I wanted them to be able to enjoy some cake too. They were so impressed,saying the cakes were moist,flavourful,and there was a great selection. They enjoyed them so much,they asked where I ordered them from,and took down the name and who made the cakes I bought. Excellent customer service!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Yumbles and…

Amazing service from Yumbles and Mademoiselle Macaron! A wonderful item for client gifting and exceptional service and communication on my order. The recipient was delighted! I will definitely be ordering again, thank you.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

I’m so totally disappointed and very…

I’m so totally disappointed and very angry because it was delivered to my neighbour and I never suggested leaving it with a neighbour, I never do! Also, I was home the whole day with my bell ringer about 12 inches from my recliner in the living room where I was laying because I had gone out the day before and my legs were very sore. I am disabled and use a disability scooter but walking in and out of shops the day before made me also very tired. Nobody rang my bell, nobody sent me a message or email to say when it was supposed to be delivered and nobody left me a text message or email to say it had been delivered. What kind of service is that? My neighbour rang my bell on the Saturday 11th April (Estimated Delivery Date 9 Apr 2026, ESTIMATED!!) to let me know there was a parcel with my name and house number on. Everything was warm. If it was dispatched on the 7th it should have been delivered on the 8th, it was cheese, an item that was supposed to be refrigerated. It’s all spoiled. The cheese in a tub’s lid was bulging, almost popping off. £29.50 wasted and I was so looking forward to my vegan cheese. I hope you’ll refund me or better still, pay for the order to be redelivered.
Yours annoyedly
Martine Van Leirberghe

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Let down by DPD

Unfortunately the Easter cake I ordered was never delivered by DPD.
Yumbles response was excellent, they contacted DPD but got no response either.
Yumbles as a gesture of good will have offered me an ocassional cake free of charge.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Recipient’s really enjoyed their Easter…

Recipient’s really enjoyed their Easter treat box. Easy to order, with a range of choices to select from. Good value. Kept updated about the process of my order and delivery by email and text message. Pleasure to use.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Bought an Easter Egg from Yumbles

Bought an Easter Egg from Yumbles, so impressed. It was absolutely delicious and the customer service was egg-cellent as I asked for the egg to be dispatched earlier than it gave on the order confirmation and they responded straight away saying they would dispatch tomorrow. Would def purchase again

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Retirement present special…

My friend was overjoyed with her delivery. Lots of yummy edible tulips. Looked fantastic, I greatly appreciated the fantastic workmanship making a retirement present special.

April 12, 2026
Unprompted review

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