Follow up to my initial review. Spoke with Adam regarding the wrong size grass being sent and he assured me a replacement would arrive within a few days. True to his word, replacement arrived. As an a... See more
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We have not had the delivery but Adam from Yumihome has already contacted me and resent the sample of grass. Adam has also refunded my postage money and apologised for the day. Clearly a good company... See more
The company did a fantastic service in advised me which product I woyld need for my project and the correct size. Very pleased with the result and the speed it was delivered. Would definitely recomm... See more
From me asking advice on what's the best type of artificial grass,especially having a dog They responded within in minutes The advice was clear and understandable. After a few messages... See more
Company replied
Company details
Written by the company
Welcome to yumiHome, a distinguished family-owned enterprise deeply committed to elevating outdoor spaces to a level of excellence. With a legacy of excellence, we have firmly established ourselves as industry leaders, specializing in the provision of premium artificial grass, state-of-the-art composite decking, and impeccable cladding solutions. Our dedicated team of seasoned professionals brings a wealth of experience to the table, driven by a singular mission: to assist homeowners, businesses, and contractors in the creation of impeccably designed, highly functional, and exceptionally low-maintenance outdoor environments. Whether your vision entails the transformation of your landscape into a verdant oasis, the establishment of a luxurious outdoor living space, or the implementation of robust wooden sleeper solutions, we offer not only a comprehensive range of high-quality products but also an unwavering commitment to guiding you toward the realization of your outdoor design objectives. Do not compromise on the ordinary; instead, aspire to the extraordinary with yumiHome. Join us today, and together, we will elevate your outdoor space to a pinnacle of sophistication and refinement. Your dream outdoor space is within reach, and yumiHome is your trusted partner in achieving it.
Contact info
United Kingdom
- 01613991792
- support@yumihome.co.uk
- yumihome.co.uk
4.7
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
I was pleasantly surprised to receive my order a day ahead of schedule, making it just a 3-day wait instead of the expected 4. Impressed with the efficient service, the order process was seamless, thanks to Adam who facilitated and promptly emailed my invoice. Moreover, the delivery driver was incredibly approachable and willingly assisted in bringing the roll into my garden. Highly recommend this company for their top-notch service and customer-friendly approach. Many thanks!
October 19, 2023
Unprompted review
Reply from yumiHome LTD
Hello,
Thanks a bunch for taking the time to share your experience with us! We're thrilled to have exceeded your delivery expectations and made that wait a day shorter. Speedy service is our middle name!
Kudos to Adam for making the order process a breeze. He's our behind-the-scenes maestro, ensuring everything flows seamlessly. 🎶💼
And a special shout-out to our delivery rockstar! We believe in going the extra mile – or garden, in this case. 🚚🌿
Your recommendation is gold to us! Many thanks for choosing us and for the kind words. Looking forward to serving you in the future!
Best regards,
Team Yumihome 🏡🌟
Good quality grass
Good quality grass, it can be delivered on the exact date requested as well as having great customer service.
It would be good if I was able to purchase other supplies as the guy who I was speaking with seems extremely genuine and knowledgeable.
I will be returning for further purchases
October 13, 2023
Unprompted review
Reply from yumiHome LTD
Hello,
Thanks a ton for the shout-out! We're delighted to hear that our grass quality hit the mark for you and that the delivery was right on the money.
Your kind words about our customer service and the guy you chatted with (we bet that's Adam or one of his pals!) put a big smile on our faces. 😊🌿
We're all ears when it comes to your suggestions. Stay tuned; we're cooking up some plans to expand our offerings!
Can't wait to welcome you back for more purchases. Your return is eagerly anticipated!
Warm regards,
Team Yumihome 🏡🌟
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