YunoJuno Reviews 1,014

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and professional, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting quick response times and a smooth user experience, which contributes to an overall positive and seamless service. However, some customers also noted that while the support team is very responsive and helpful, the user experience of the platform itself could be improved. A few other people also felt that the onboarding process lacked dedicated guidance, leading to some confusion regarding certain functionalities like timesheets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers express high satisfaction with customer service. Customers consistently praise the support team for... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently highlight the... See more

User experience

People report positive experiences with user experience. Many reviewers describe the platform as easy,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the high standard of... See more

Based on these reviews

Rated 5 out of 5 stars

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Rated 5 out of 5 stars

Hasan from YJ made my experience so much easier. Having submitted my timesheets too early and got into a mess with my agency and umbrella company, Hasan kindly helped sort not just 'what next' but a... See more

Rated 5 out of 5 stars

I had an issue with adding skills in my work experience. The agent Felix was very helpful, kept me informed all the way and got me the resolution I was looking for. Most chats end at that but he wen... See more

Rated 5 out of 5 stars

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more


Company details

  1. Recruitment Service
  2. Online Marketplace
  3. Talent Agency

Written by the company

What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution. The YunoJuno Freelance Management Platform provides your business with full oversight and control with how you source, manage and work with your freelancers. With built-in IR35 workflows ensuring complete compliance throughout the entirety of your engagement, and all the tools to source and manage and pay your contingent workforce, the YunoJuno FMS transforms your competitive edge with freelancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hasan has been great

Hasan has been great in helping me with recent queries. The messenger system is so good, you’re not left hanging waiting for a reply, and follow ups are swift via email. So great to speak on a live chat with a person (not a bot) who goes out of his way to find the answer to late payments. Thanks so much!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care team

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as best they can.
Platform is easy to use and makes managing contracts straight forward

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with YunoJuno

I had a great experience with YunoJuno. The help I received was quick, and I didn’t have to deal with a chatbot, which made things much easier. Felix was friendly and professional, and he handled my query quickly and efficiently. Really appreciated the smooth and straightforward support.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

By far the best work platform for freelancers

For freelancers, the YunoJuno experience is flawless - clients are much higher calibre than on other platforms, 14 day payment is usually guaranteed (plus, there's no fees at all), and the support is exceptional - the team are friendly, helpful and always respond to emails or Slack messages in minutes. Thank you in particular to Sara for helping me out today!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Best job site I've ever used

Best job site I've ever used. Best team. Instant help. Great projects to work on. Easy, seamless, friendly, advantageous to all parties involved.
I've built up a body of brilliant regular clients for so much repeat work via YJ.
YunoJuno is my Go-to 95% of the time.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I've been with YJ for over 7 years and…

I've been with YJ for over 7 years and I believe that says it all. They have improved a lot over time to have a seamless workflow from taking a contract, signing and get paid. Their customer service was always 5* and their finance team too.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

issues resolved with ease

I had an issue with adding skills in my work experience. The agent Felix was very helpful, kept me informed all the way and got me the resolution I was looking for. Most chats end at that but he went as far as to offer further help should it be required.

Highly recommended.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Hasan is an absolute star and credit to…

Hasan is an absolute star and credit to YunoJuno. He went above and beyond to resolve a stressful situation with an unresponsive client. He proactively kept me regularly up to date and making sure I got paid. His customer service is the reason I'd keep using YunoJuno. Thanks Hasan.

March 24, 2026
Unprompted review

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