yunzii.com Reviews 25

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered two keyboards from here, yunzii X71 and a mystery keyboard. For the mystery keyboard I added a note asking to please send me something pink or white. I got a very nice wired white keyboar... See more

Rated 1 out of 5 stars

I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be... See more

Rated 5 out of 5 stars

I really love their keyboard!! I bought three so far, and 2 for gifts. The whole product is fantastic! It comes with a pretty package, perfect for gifting! And l love the multiple color options t... See more

Rated 5 out of 5 stars

I ordered a AL71, amazing keyboard for the price. Great support too, I had problems with the local delivery service and their support team was very helpful in assisting me.


Contact info

3.1

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered two keyboards from here

Ordered two keyboards from here, yunzii X71 and a mystery keyboard. For the mystery keyboard I added a note asking to please send me something pink or white. I got a very nice wired white keyboard with blue RBG.

After I got my nails done, badly, I accidentally scratched the surface of the keys (bc my nails had sharp edges) and so I tried to order a replacement set. They did not have one listed on their site but after emailing them about this, they searched their warehouse for leftover matching keys. They found some and are now sending me a replacement set for only shipping costs. Very friendly and helpful costumer service.

Ps. Keep in mind that the company is based in Asia and there was a big time difference for me personally, compared to where I am located. This means having to wait a day or two before I got emailed back.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company

I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be getting any of my money back. Do not buy from this 'company.'

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Fake positive reviews

Fake positive reviews, customer support is close to none, trying to get back my money for a week now.. Support says that my keyboard is on the way and shipping information hasn't even updated in 2 weeks lol

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM TACTICS: Defective product, refused return, and gaslighting support.

Avoid buying directly from Yunzii. I received a defective keyboard (software issues). When I asked for a refund within 7 days, they tried to charge me a 35% "restocking fee" for a broken item.
Support is a nightmare. They stalled for days sending useless driver links. When I demanded a return, they promised a prepaid label IF I sent a video of the defect. I sent a video clearly showing the software failing to save settings. Their response? They ignored the video entirely and told me to "click save" (which I was clearly doing in the video).
They are acting in bad faith to avoid refunds. I had to escalate to a PayPal dispute. Do not trust their warranty or support.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, fast shipping

Only took ten days to arrive, it was in transit for most, and I got responses quick when I asked about it, and they confirmed it was being sent out, for the price the keyboard is heavy, sounds and feels great, if your looking for good midrange keyboards, get one from yunzii,
(Keyboard model: Yunzii AL71)

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support and High-Quality Products

I initially wrote a negative review about Yunzii, but I must say I was wrong. Their customer support team went above and beyond to address my concerns and provided exceptional service. The Yunzii AL75 Pro keyboard is a fantastic product with top-notch build quality and features. I highly recommend Yunzii for their outstanding products and excellent customer support.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Top Recommendation


I recently purchased this mechanical keyboard and it has exceeded all my expectations. The build quality is exceptional, providing a satisfying tactile experience with each keystroke. The keys are responsive, and the typing sound is just perfect — not too loud, but with enough of a click to make typing enjoyable. It’s also incredibly durable, handling long hours of use with ease. Definitely a top recommendation for anyone in the market for a reliable and enjoyable typing companion.

April 5, 2024
Unprompted review
Rated 4 out of 5 stars

YZ75

I really love the YZ75. Expect the case is plastic. And feels kinda cheap, it doesn’t really bother me tho.

The customer support also takes a long time to answer.

But overall a good budget keyboard company.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, takes your $, responds once then no further communication. Now the hassle of talking to CC company to get $ back. You've been warned. Fake reviews from people who say they are legit.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing keyboard

I ordered a AL71, amazing keyboard for the price.
Great support too, I had problems with the local delivery service and their support team was very helpful in assisting me.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing keyboards

Absolutely amazing keyboards. Delivered fast and works/sounds like a charm. Would 100% recommend for the price.

October 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look