Yuup Reviews 366

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

A wonderful evening watching a Christmas Carol at Gloucestershire cricket ground just before Christmas. Sadly the original date was cancelled due to poor weather but really enjoyed the second chance t... See more

Rated 4 out of 5 stars

Excellent short experience about how the Corn street area of Bristol faired in the blitz. Well constructed, factual and in no way patronising. Interesting to see the corn exchange shelters, oh and a... See more

Rated 1 out of 5 stars

Scammers. Take your money and change T&Cs accordingly. We booked the Christmas carol drone display for last night which understandably due to weather was postponed. We couldn’t make contingency date b... See more

Company replied

Rated 5 out of 5 stars

Had a lovely time, arrived & browsed food/drink stalls, all staff were super helpful & friendly, only downside personally was our seats were row G, no handrails which at 72 & arthritic, I needed. I... See more

Company details

  1. Online Marketplace

Written by the company

We help curious customers to discover and enjoy unique experiences


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4.2

Great

TrustScore 4 out of 5

366 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(366)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Unique experience of incredible music…

Unique experience of incredible music created by many sounds and talented musicians. We enjoyed just 'watching the world go by' immersed in these sounds, gently taking our thoughts to different dimensions, in a beautiful location to add to the atmosphere

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

A Christmas Carol Drone Show

This was such an amazing show. It gave me that feeling of childlike awe that we don't often get to experience as adults! My two children (10 and 5) both loved it too. So clever, so pretty."

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Really fun, easy going biscuit decorating for kids. Lots of different shapes of (delicious) biscuits available, and lots of different coloured icing to choose from. Sprinkles also available. Hosts as hands on or hands off as you need/want. My son can't wait to go back again!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Carols by Candelight

The programme was well thought-out and really varied, a good mix of music and spoken word. The candlelit atmosphere was amazing, and the choir uplifting. A great start to Christmas. Booking was smooth and communication excellent.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience using Yuup

Amazing experience using Yuup. I booked soundbath, the best thing I've done in a long time, I recommend particularly if you're going through some kind of healing journey. I got alot out of this. Thanks so much, I'll definitely be booking if for more

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

It was the best evening we had

It was the best evening we had, the whole experience amazing and we cant wait to go again. First time for a drone experience and we are still talking about it now. The whole team were lovely and we were so well looked after. Loved The Drone Show.

December 19, 2024
Unprompted review
Yuup logo

Reply from Yuup

Hi Mo, thanks so much for your review. I'm delighted to hear you enjoyed your experience, and we look forward to welcoming you back next time! Dominic

Rated 5 out of 5 stars

Brilliant workshop

Brilliant workshop, very friendly organisers and Maya was an excellent teacher with incredible patience especially with people as myself who have no natural talent for knitting!

November 21, 2024
Unprompted review
Yuup logo

Reply from Yuup

Hi Genevieve, thanks for sharing your feedback. Sounds like a super workshop with Maya! Dominic

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! A very festive show great for any age, wrap up warm if you get the chance go and see this magical performance.

December 14, 2024
Unprompted review
Yuup logo

Reply from Yuup

Hi Karen, magical is a great word to describe the show! So pleased you enjoyed it. Thanks for your feedback. Dominic

Rated 5 out of 5 stars

Great fun even for a total beginner

At first I thought I wouldn’t be any good at this craft, but with her knowledge and encouragement Steph really helped me to enjoy the session and play around to make a lovely Christmas decoration. Even as a total beginner to this craft, the session was great fun.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

A good kick-start to Christmas

"We went as a family of 10, so we bought tickets as a treat for Christmas for our 3 children, their partners and 2 grandchildren. It was a fabulous show and was a good kickstart for Christmas. Thoroughly recommend going!"

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

"Loved it

"Loved it ! such a clever way to tell the story of evolution how we began to where we are now! Only criticism I have is I felt it could’ve been a little longer but still unlike anything I’ve seen before ⭐️ Encore please 😂

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Christmas Carol Drone Show

The drone show was amazing, watching the lights rearrange into so many wonderful pictures was incredible
Loved the experience would highly recommend

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Bought tickets for drone show

Bought tickets for drone show, purchased one too many by mistake. Contacted yuup immiedietly for refund of the extra ticket, told "refunds as tickets for this event are non-refundable as per Yuup’ terms and conditions."
This i am fairly certain is a breach of online distance selling regs, Very poor. Search gov for selling regs, wont allow me to paste the link!

January 30, 2025
Unprompted review
Yuup logo

Reply from Yuup

Hi Richard, thanks for taking the time to provide feedback. Please accept my apologies. While I'm confident we're not breaking any rules, you're right. We need to be more flexible when it's a genuine mistake which the customer flags to us immediately after purchase. I've just briefed our ops team on this and they will shortly cancel and refund the ticket you don't need. Thanks again and I hope you enjoy your experience. Dominic

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