Yves Rocher Norge Reviews 1,891

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have bought several times and each time they make me happy and satisfied. Besides the excellent quality, the best satisfaction factor for me is delivering my order to my home! It is so lovely Thank... See more

Company replied

Rated 5 out of 5 stars

I have not shopped at Yves Rocher in years and was very pleasantly surprised at the update many products have been given, and by the impressive, niche-quality of the fragrances at an amazing price poi... See more

Company replied

Rated 1 out of 5 stars

I have not received my package yet, I usedthe delivery tracker but they haven’t received anything.

Company replied

Rated 5 out of 5 stars

I am always satified by the products of Yves Rocher and how fast they are delivered to my address.

Company replied

Company details

About Yves Rocher Norge

Written by the company

Hos Yves Rocher er våre løfter basert på vår respekt og kjærlighet for naturen. Vi er botanikere, dyrkere, produsenter og forhandlere uten mellomledd, og har siden 1959 kunnet tilby det beste fra Bretagnes natur til rimelige priser.

Vi jobber med 100% vegetabilske aktive ingredienser som tas frem for å fremstille effektive og innovative produkter med respekt for miljøet. For å bidra til biologisk mangfold dyrker vi i henhold til agroøkologiske metoder på våre økologisk sertifiserte områder i La Gacilly, Frankrike, der våre botanikere skaper magi, helt uten ugressmidler.

Vi fornyer og forbedrer kontinuerlig våre forpakninger, vår produksjon og innholdet i våre produkter for å redusere vår avfallsproduksjon og dermed redusere vårt klimaavtrykk.

Velkommen til Yves Rocher! Hos oss finner du alt innen skjønnhet fra planteriket; hudpleie, parfyme, makeup og kroppspleie online.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Worthy to buy!

Good smells, good price!

May 21, 2023
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Reply from Yves Rocher Norge

Thank you for your review and the five stars!

Rated 5 out of 5 stars

Rask levering!

May 4, 2023
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Reply from Yves Rocher Norge

Takk for din anmeldelse! Vi er veldig glade for at du er fornøyd med leveringen.

Rated 2 out of 5 stars

For parfymert

March 20, 2023
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Reply from Yves Rocher Norge

Takk for din anmeldelse! Vi prøver hele tiden å forbedre produktene, og med din anmeldelse hjelper du oss med det.

Rated 1 out of 5 stars

Asking me to pay for items lost during shipping, and items THEY OFFERED as replacement for the ones lost.

I ordered items in sets to give as Christmas gifts. Some of the items I ordered were lost during delivery. Customer service sent me replacements which did not match the ones I originally ordered. I returned the items that did not match the sets that I intended to gift, and kept some that I could still gift. I was given an invoice for the replacements, in addition to the invoice for the original items I ordered. I am now being asked for payment for the items lost in shipping, and the items they offered to send as replacements. Instead of saving money because I ordered online and way before the Christmas rush, I ended up paying more. I will not be ordering from them again. Asking your customers to pay for replacement items is bad business practice.

November 17, 2022
Unprompted review
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Reply from Yves Rocher Norge

We want to start by thanking you for your review! We are sorry to hear that you did not have a good experience with us and that you are disappointed. Your feedback is very valuable to us and has been forwarded to the responsible department. We also want to thank you for giving us the opportunity to get in touch with you so that we could resolve the matter in the best possible way. Have a nice day.

Rated 5 out of 5 stars

Another look…

I have not shopped at Yves Rocher in years and was very pleasantly surprised at the update many products have been given, and by the impressive, niche-quality of the fragrances at an amazing price point.

February 14, 2023
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Reply from Yves Rocher Norge

Thank you for being a satisfied customer. And thank you for this great review!

Rated 5 out of 5 stars

Effective and smells good

The products smelled so good. The lotion really moisturized my skin well. The shampoo felt nice on my hair.

February 5, 2023
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Reply from Yves Rocher Norge

Thanks for your review! ⭐Thank you very much, nice that you like our products!

Rated 4 out of 5 stars

Fast delivery

Fast delivery, good products and a nice touch with the freebies. =)

January 14, 2023
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Reply from Yves Rocher Norge

Thanks for your review! ⭐Thank you very much, nice that you like our products!

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