Yvonne and her team in Thurso and Wick were very helpful in arranging the sale of our family property in Caithness. Their use of imagery resulted in excellent walk through products which showed the ho... See more
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Yvonne and the team went above and beyond with our rental property. Very helpful and friendly.Highly recommended.
Was extremely disappointed to see announcement on Facebook ( just after 17.00) that a property we were due to view less than 24 hrs later was under offer. While I accept the sellers right to accept... See more
Company replied
Recently sold using Yvonne Fitzgerald Properties, Can’t fault Yvonne and her team. Great photos and virtual tour they took of the house. Had a viewing the night before it went live and they put an off... See more
Company replied
Company details
Written by the company
Estate Agent
Contact info
Yvonne Fitzgerald Properties, KW14 8AP, Thurso, United Kingdom
- 01847890826
- yvonne@yvonnefitzgeraldproperties.co.uk
- yvonnefitzgeraldproperties.co.uk
Fantastic experience thanks Yvonne…
Fantastic experience thanks Yvonne Fitzgerald properties. Smooth communication and very helpful with information about legal representatives would recommend.

Reply from Yvonnefitzgeraldproperties
Absolutely delighted with the service…
Absolutely delighted with the service and positive attitude from everyone. It turned into a long process with some issues from buyers. However YF were always there to help us and market the property in the best possible way. Would 100% recommend them to all.

Reply from Yvonnefitzgeraldproperties
Would recommend
Recently sold a property with Yvonne Fitzgerald and was very impressed with the service.
I was kept informed every other day with updates, I'd certainly recommend Yvonne and her excellent team

Reply from Yvonnefitzgeraldproperties
Extreextremely disappointed
Was extremely disappointed to see announcement on Facebook ( just after 17.00) that a property we were due to view less than 24 hrs later was under offer.
While I accept the sellers right to accept an offer at any time. I do not accept the selling agent announcing it on social media before informing BOOKED viewing less than 24hrs later.
Their excuse no-one was available to inform us, however,there was someone available to upload it on social media. I found this very disrespectful to us as potential buyers. No apology was offered.

Reply from Yvonnefitzgeraldproperties
Everything you need all under one roof if your looking to sell or rent your home.
Fantastic service from the first enquiry right up till the handing over of the keys. Constant updates on sales enquiries along with brilliant virtual tour of the property and they even took care of all the viewings, with an update with feedback after every viewing. Always a friendly quick response to any questions and more than willing to offer support and advice when needed.

Reply from Yvonnefitzgeraldproperties
Not recommended for selling houses with…
Not experienced / knowledagable in Smallholdings or equestrian facilities.
I personally felt Over prices properties
Good for a seller but have seen a few properties that should HAVE sold but not and changed estate agents / lowered prices etc.
so I suggest buyer check home report for valuation.
Side note:
Recently we sold our house with YVONNE all bills / monies paid etc etc
Recently
I expressed my PERSONAL opinion to a question being asked on Facebook with absolutely nothing to do specifically with Yvonne Fitzgeralds just a general conversation to whether to chose an estate agent or sell privately within a buying and selling group on Facebook group
I stated
‘ Quote ‘
Sell yourself!! If you’re confident! we went with a local sales person thinking it’d be better but then we ended up doing the viewings anyway and we were down the cost of the agent.’
At nowhere did I name ANY company ( in fact we are actually selling our whole portfolio!)
Why did we not say anything at the time ?
YOU were briefed on initial consultation our reasons as to why we had chosen you and as time went on frankly we were at a stage we weren’t in a position to be ‘losing a sale’
Anyway you graciously gave a discount as we had done the viewings which in your own words would pay someone £12 per viewing
Your words
‘ A viewing agent if one was put out is only around £12 an hour and it does not add thousands on to the price of a sale. ‘
We paid 1 per cent which is still thousands to some
maybe this amount of money is not much to YOU but to some it IS thousands
It is NOT my problem you have bills to pay for, I have bills to pay too!
But I want what’s best for me at that tine
We have encountered MANY estate agents and have found selling ourselves was extremely easy and have saved ourselves thousands.
Is to sell privately / as long as you are confident and get legal representation
I even told you this on first meeting us and the only reason we went with yourselves was because we wanted a local agent who knew the area and would vet the buyers!
But even then sone turned up and it was too big for them / not what they were looking for
May you be reminded at this point
YOU sold us a house in the FIRST place!
I’m sure you remember that absolute state it was in and boy the smell was howling!
So we also thought going with you was the best thing at the time as you Knew the property
But we accepted that as we bought during COVID and never once complained to you regarding the house
In this instance (as it’s YOUR companies review )
I KNEW exactly what I was paying you for to get on zoopla/ rightmove and to vet the potential buyers - but again I don’t see where I mentioned YOU in my post to warrant a
However my other properties which has nothing to do with you we were sadly let down,
But that’s got nothing to do with me
I WAS a paying customer
and quite frankly extremely disappointed at your email that was written to me so passive aggressively.
I will reiterate I never mentioned you nor YOUR business.
We will continue to sell houses via the cheapest way we can find.
Best price we ever found got us listed on zoopla for £99 pounds so one can indeed save ‘thousands’ if willing to do the work
If not confident employ an estate agent
And I will still continue recommend selling yourself to people who ask ‘ is it easy to do and who want to save thousands on fees’
Edit to Add : If I had received that response before I would have moved on annd forgotten all about you but now you are attempting to gasslight me?
I also see it’s a habit in each response in these negative reviews.

Reply from Yvonnefitzgeraldproperties
Great Property Agent in Scotland
From the initial enquiry, viewing, answering many questions and through to completion of the property purchase Yvonne and her team were most helpful and we would recommend them to anyone looking to purchase a property in Scotland. A special thanks to Sean in the office also. Many thanks all!

Reply from Yvonnefitzgeraldproperties
Great experience for us
Great experience for us
Great service and communication many thanks to Jacqueline who sold our house she was amazing
All the staff especially nicola and shaun very friendly and professional
E mails and calls attended to so quickly
First view and offer the same day
Many thanks

Reply from Yvonnefitzgeraldproperties
Expert help and advice whenever you…
Expert help and advice whenever you needed it during the whole experience of selling your home. Easy to talk to and always there to answer any questions and put your mind at ease Thank You so much and selling my home so quickly. Kind Regards Christine

Reply from Yvonnefitzgeraldproperties
We have been delivered an excellent…
We have been delivered an excellent service from start to finish, selling our house and purchasing our new home. Yvonne and her team was there at hand for help and advice when we needed it and made the change very smooth. Thank you very much.

Reply from Yvonnefitzgeraldproperties
Recommended
If looking for an estate agent you will not do better than Yvonne Fitzgerald properties.When coming to value our property we found her friendly but professional.
Sean,her office administrater,a real assett
We would not hesitate to recommend this company
Chris and Linda Parsons

Reply from Yvonnefitzgeraldproperties
From start to completion of our house sale…
From start to completion of our house sale, the experience was of a highly efficient organisation, with all elements well managed and executed, including prompt and clear communication from each member of the staff involved; and excellent on-line presentation of our property.

Reply from Yvonnefitzgeraldproperties
Yvonne Fitzgerald - First Class, Stress-Free Service
Yvonne Fitzgerald and her staff made house buying so easy - they took the stress out of everything and it was an absolute pleasure. The purchase was quick and easy and Yvonne showed us around properties herself, making us aware of all aspects of the property.
The service is absolutely first class and I highly recommend Yvonne Fitzgerald Properties to take the stress out of house buying and to make it a pleasure.
Many, many thanks!

Reply from Yvonnefitzgeraldproperties
An estate agency that puts you first !…
An estate agency that puts ' the client first' - Yvonne Fitzgerald Estate Agency.
Everyone at Yvonne Fitzgerald's Estate Agency has given us a professional , timely , responsive and personable service during the sale and purchase of our houses. Therefore we thoroughly recommend them.
Thank you all. S & M Elder

Reply from Yvonnefitzgeraldproperties
Excellent Customer Service
Yvonne and her staff couldn't have been more helpfull.
The team delivered quick results without any fuss.
Highly recommended.

Reply from Yvonnefitzgeraldproperties
Excellent communication
Excellent communication, kept us informed all the time with feedback from viewings. Very professional and efficient. Sold our house very quickly.

Reply from Yvonnefitzgeraldproperties
Accidentally posted a review on Yvonne…
Accidentally posted a review on Yvonne Fitzgerald Properties and it turns out I had the wrong person. This Yvonne insisted she did not know me and I thought she was nuts. I kept insisting that I was right. (I had the wrong name completely). Although I posted a very negative review (1-star), I am very grateful that Yvonne remained professional until I realized my mistake. So, I can say that she is extremely professional when dealing with dorks like me. Sorry, again, Yvonne. A note to others - if she says she doesn't know you, please make sure you have the right person. - T.B.

Reply from Yvonnefitzgeraldproperties
Yvonne Fitzgerald properties (First class service )
Yvonne Fitzgerald properties helped me through the whole process when I put my house up for sale . First class service . I would highly recommend. Very professional company ( always returned calls or emails promptly )

Reply from Yvonnefitzgeraldproperties
Underhanded
I recently put an offer in on a property however this was rejected but not once was I asked if I could increase my offer, the other was accepted even though mine was the exact same. Then in a second occasion I put an offer in which was accepted , so put my legal offer in at cost to me only then to be told it was Not enough . So while looking at properties if it is being sold by Yvonne I’ll just not bother . Hope that a property comes up with another agent.

Reply from Yvonnefitzgeraldproperties
We recently sold our property with…
We recently sold our property with Yvonne. It sold in under a week and the staff were fantastic. We chose Yvonne based on her experience and the fact that she is available 7 days a week.
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