Overpriced and bad support.
August 13, 2020
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Zacuto is an American company based in Chicago which creates, rents, and sells gear needed for filmmaking, videography, and photography.
Contact info
West Ontario Street 401, 60654, Chicago, United States
- zacuto.com
Please address employee concerns with urgency
Bought one of their products and when this was delivered I realized there were issues which I tried to address with their customer support. I was guaranteed they would address the issue but upon returning the product, I have not heard from them for a while. Left them a couple of messages.
July 22, 2019
Unprompted review
Didn't Meet My Expectations
I needed some production equipment and approached them after reading all the shining Google reviews. Unfortunately, they didn't have the equipment I needed, and the options they offered were overpriced. I don't intend to approach them again!
May 13, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.