Zaltify Reviews 91

I love the design and quality of the Zalto glasses, as well as the easy and intuitive website. The beautiful product images and inspiration made it simple to choose the perfect pair, and the delivery was impressively fast. Zaltify offers excellent customer service with clear and friendly communication — a great overall shopping experience!

Excellent products and customer service.
Very happy with the whole experience thank you!

I have bought many zalto glasses from zaltify. The glasses made the wine better and the service from the company is excellent.

I have done business with the company several times. I have always received the ordered glasses at the agreed time!
Glasses from Zaltify provide a fantastic enjoyment of the wine!

Five stars - exceptional service!! Fast shipping and great prices. The glasses feels so light. I cant wait to Zaltify my wine!

They promise 3-5 business day delivery but it’s been two weeks and I haven’t received my order, not even a shipping notification. I sent two email attempts to inquire with no response.

Update: Zaltify emailed me (and I imagine many others) the end of December with an apology explaining a technical issue-failure. In turn, my product was shipped and I received it a few days ago. I had requested a refund before my glasses shipped. Once the glasses arrived, I must indulge the product is top and I chose to keep them for a future gift. With much experience working along side sommeliers and following their recommendations, Zaltify’s product speaks for itself: top quality.

I give three stars because of the ordering and communication failure. The product is five stars.

I bought couple of times and all went smooth but this time they accepted the order and the payment but never sent the prouduct.
I wrote them 2 email and also on instagram but never replied.
Scammer

Il semblerait que la performance et qualité commerciale Danoise soit devenu une chimère. la société #Zaltify nous en fait la démonstration, et pour cause: Piteuse prestation et comportement #scandaleux quant au respect du client et des engagements contractuels.
Faits et Chronologie
Le 19/02/2021, nous avons commandé à votre société #ZALTIFY, et payé des verres #Zalto pour la somme de 163,60€, somme prélevée très rapidement sur notre compte bancaire le 22/02/2021.
2 mois après cette commande, le 15/04/2021, toujours pas de livraison ! et aucune information : ni mail, ni sms de votre part. Nous avons alors posté 2 mails de réclamation directement sur votre site internet…
Sans réponse, nous avons procédé à une #alerte via les réseaux sociaux (FB, LinkedIn, Instagram, Twitter …) et là, tout à coup, un sursaut de la part de vos services. Vous avez enfin daigné accorder une réponse qui, à vrai dire, n’en est pas une : « lock down en Autriche… Livraison différée », sans autres précisions.
3 mois après notre commande, aujourd’hui, le 16/05/2021, toujours aucune nouvelle…
Nous vous demandons une dernière fois de bien vouloir nous dire quand et dans quelles conditions, vous avez l’intention d’honorer cette commande ou de nous rembourser. Bref de respecter vos obligations contractuelles et commerciales.
Devant cette situation, il nous semble nécessaire de poursuivre notre démarche en continuant d’informer vos potentiels clients de vos pratiques à travers les réseaux sociaux, influenceurs, autres média, association de consommateurs et tous autres moyens viraux à notre disposition.
Cette situation litigieuse, désastreuse en termes d’image pour la Société ZALTIFY, appelle au bon sens et une prise de conscience de vos services. Merci de votre réponse rapide, SVP.
It seems that Danish performance and commercial quality has become a pipe dream. The #Zaltify company demonstrates this to us, and for good reason: Pitiful performance and #scandalous behavior regarding respect for the customer and contractual commitments.
Facts and Chronology
On 02/19/2021, we ordered from your company #ZALTIFY, and paid for #Zalto glasses for the sum of € 163.60, an amount withdrawn very quickly from our bank account on 02/22/2021.
2 months after this order, 04/15/2021, still no delivery! and no information: no email or sms from you. We then posted 2 complaint emails directly on your website ...
Without a response, we proceeded to an # alert via social networks (FB, LinkedIn, Instagram, Twitter…) and there, suddenly, a start from your services. You finally deigned to grant an answer which, to tell the truth, is not: "Lock down in Austria ... Delayed delivery", without further details.
3 months after our order, today, 05/16/2021, still no news ...
We ask you one last time to tell us when and under what conditions you intend to honor this order or reimburse us. In short, to respect your contractual and commercial obligations.
Faced with this situation, it seems necessary to us to continue our approach by continuing to inform your potential customers of your practices through social networks, influencers, other media, consumer associations and all other viral means at our disposal.
This contentious situation, disastrous in terms of image for the ZALTIFY Company, calls for common sense and awareness of your services. Thank you for your quick response, please!

Great wine glases!

Great and responsive customer service, as well as speedy deliveries.

Fantastic products and service!

Great service. We ordered a set of 6 glasses, one of which arrived broken. Zaltify replaced it within 48 hours no questions asked.

EASY.
I just ordered it and 3 days later I got it! All in one piece, very well packed. Brilliant.

It says 2-3 working days for delivery. Ordered tueseday and picked it up a week (!) later, not acceptable at all. 2-3 days would be no later than friday, but whole weekend ruined without the glasses. Nice homepage and good packaging but whole experience gave me more irritation than satisfaction. The glasses are truly amazing though.

Not to recommend if you want the glasses on time.

Excellent service and very fast delivery. And the glasses are truely amazing!

Great service. Goods delivered on time.
Highly recommended