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Zamzar Reviews 

1,287
•
TrustScore 4 out of 5

4.2

Software Company
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Rated 5 out of 5 stars

Zamar is the most outstanding program I have personally ever used.. I work for an international company. Everyone wants files in different formats. I can make one file and turn it into a jpeg, word do... See more

Company replied

Rated 5 out of 5 stars

I use Zamzar to help assemble and package legal documents. Our little company drafts, issues and serves subpoenas for all kinds of records for use in litigation and assembles the responsive documents... See more

Company replied

Rated 1 out of 5 stars

Misleading and a complete waste of time. The site makes it appear that converting an MP4 to MP3 is free, so I waited a long time for the conversion to finish. Only afterwards was I asked to pay to acc... See more

Company replied

Rated 5 out of 5 stars

Zamzar provided a 1st class customer experience for me. I signed up to convert specific files for a project. I inadvertently paid for a years subscription thinking I could cancel if after I had... See more

Company replied

Company details

  1. Software Company
  2. Automation Company
  3. Cloud Computing Service
  4. Software Vendor
  5. Web Collaboration Platform

About Zamzar

Written by the company

Free Your Files

Since 2006 Zamzar has been a leading provider of online file conversion services, converting over half a billion files for hundreds of millions of happy customers.

Our conversion software supports 1000's of different formats, so whether you need to convert documents, images, videos, audio, eBooks, compressed formats or CAD files we can handle it.

CONVERT FILES NOW CONTACT US

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(1,287)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy user for more than 15 years

When I was a college student over a decade ago I used Zamzar as a conversion tool for many different projects. I've recently had to transform some sound files and remembered about the product. It still works great with a simple and clean UI. I recommend this service if don't want to install obscure conversion tools in your computer. Just get the job done with Zamzar.

September 15, 2023
Unprompted review
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Reply from Zamzar

Hi Diego, thanks for remembering our service and using it again - we're really pleased to hear that it worked so well for you during your studies and it's still as reliable as ever. Thanks for the 5-star review!

Rated 5 out of 5 stars

Easy online conversion of old EPS file…

Easy online conversion of old EPS file to PNG, result was a high quality image. Used a different online convertor at the same time to compare results and the other one butchered the image! Definitely recommend Zamzar.

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

i hope it would not appear on first…

i hope it would not appear on first page when i search conversion. i upload my files and then it asks for payment. just get out xD

September 27, 2023
Unprompted review
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Reply from Zamzar

Hi Nina, we're really sorry that the service didn't meet your expectations. Zamzar is completely free for files up to 50MB with the exception of certain files that we list on our site (here https://www.zamzar.com/faq/#Whats-the-maximum-size-of-file-I-can-convert-or-compress), and you can convert up to 2 files per 24-hour period. It sounds as though you uploaded a file that exceeded our free limits.

If you feel that your file was below these limits, we'd happily look into this further for you - just contact us at support@zamzar.com and we can look into this for you.

Best wishes,
The Zamzar Team

Rated 5 out of 5 stars

owsome!

The conversion rate is faster and accurate without interfeering with the document

September 25, 2023
Unprompted review
Rated 4 out of 5 stars

Solid converter

They have extremely quick conversion speeds, but they don't get a 5 because their desktop app is too complicated. Moreover, there's a limit to 2 conversions per day for free. There is also a size limit I believe.

September 24, 2023
Unprompted review
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Reply from Zamzar

Thanks for the review, Nathan! We're glad you like our service and the quick conversion speeds. We offer a free service to help out people who don't need to convert files often, but we do have to apply some limits to this free service, in order to make our business sustainable. Regarding our desktop app, we'll be releasing a new and improved version soon, so keep an eye out for that!

Rated 5 out of 5 stars

Worked first time

No other file converter has been able to change one of my pdf files, to an epub. The 1st time I used this converter, it worked. Thank you so very much. The file was important to me.

September 24, 2023
Unprompted review
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Reply from Zamzar

Hi Val, thanks so much for sharing your feedback on Trustpilot, and for giving us such as great review - we're really pleased to hear our service was able to help you convert your file to an ebook successfully!

Rated 5 out of 5 stars

First Rate

simple service honestly offered. Bodes well for all of their offerings. Honest companies are hard to find in today's world.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

The download was fast

The download was fast. I had tried other sites and all of them had tricks. Zamzar delivered exactly as advertised. Thank you so very much. And your free was actually FREE! No card request or over marketing your further services. Good stuff.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Very awesome and very helpful.

Very easy to navigate. I like the way the graphics are simple to understand, even for someone who's not really up to date on computer terminology. Very awesome and very helpful. Thanks a googol Zamzar!

September 20, 2023
Unprompted review
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Reply from Zamzar

Thanks so much for your feedback, Joey. We're so glad to hear the site is easy to use and you were able to navigate it well. We love a 5-star review, so we're thrilled by your comments. Thanks again.

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