ZAP-Hosting Reviews 

19,570
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the pricing is extremely fair and affordable, while the server setup process is quick, straightforward, and very easy to manage even for beginners. Many people also note that the support team responds quickly and provides genuinely helpful assistance whenever technical questions or issues arise. Some reviewers were not happy with delayed server activation times, describing prolonged wait times without receiving proper updates from support. Others additionally pointed out instances of unstable server performance, unexpected downtime, and expressed a lack of willingness to help resolve technical problems.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, as many customers report finding the game servers reliable,... See more

Customer service

Reviewers share mixed feedback about customer service, with many customers praising the team for fast... See more

User experience

Customers had positive experiences with user experience, highlighting the dashboard as user-friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are fair, cheap, and... See more

Website

Users describe ambiguous interactions with website, while many reviewers highlight an easy-to-use interface,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give these guys 4 stars because I ordered a lifetime vps and there were problems with the internet, language and also missing disk space on the vps. I reinstalled the vps and that fixed those... See more

Company replied

Rated 4 out of 5 stars

Prize are very pleasing , the service itself sometimes doesnt work but i upgraded my VPS and since then its works fine

Company replied

Rated 5 out of 5 stars

I have used ZAP Hosting to host the FiveM server and I am happy with the experience. The server is stable, the performance is good, and the panel is easy to use. Support responds quickly and helps wit... See more

Company replied

Rated 5 out of 5 stars

I've rented an ArmA 3 server thru them before, I had no issues with it. I never got my server populated so ended up cancelling my server. Customer service is awesome and very helpful! Prices are good... See more

Company replied


Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Internet Service Provider
  6. Web Hosting Company

About ZAP-Hosting

Written by the company

Powering Your Gaming Experience Since 2010
ZAP-Hosting is one of the world’s fastest-growing platforms for game and virtual servers — trusted by players worldwide to create unforgettable gaming moments. Since 2010, we’ve combined cutting-edge performance with 10+ years of speed, reliability, and relentless innovation.

Launching a modded server? Building a community? Hosting your dream project? Whatever you’re planning — we make it fast, flexible, and fun.

Need help?
Our expert support team is just a click away — fast, friendly, and ready to assist 💚

Try it yourself.
Online in seconds. Full control. Total power.
If you want more POWER! ⚡🚀

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(19,570)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy install etc

Easy install, no problems with anything.
Good price!

February 25, 2026
ZAP-Hosting logo

Reply from ZAP-Hosting

Love to hear that! 😄
Easy setup, smooth experience and a good price — that’s exactly what we’re going for. Thanks a lot for the great feedback!

Rated 5 out of 5 stars

great for my team

February 24, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

That’s what we like to hear! 😎
Really glad it’s working great for your team — wishing you lots of smooth sessions ahead!

Rated 5 out of 5 stars

Best hosting in this price range - period.

Great prices for game servers and VPS, very helpful support and good UI (you know how hard it is to make clear and tidy UI?)
A lot of servers in multiple locations, very good FTP and SSH speeds.

February 24, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you so much for the awesome review! 🙌

We’re really happy to hear you’re enjoying the pricing, performance, and the UI - we definitely put a lot of effort into keeping it clean and easy to use, so that means a lot.

Glad the support team and server speeds are delivering too 💪 If you ever need anything, we’re here for

Rated 5 out of 5 stars

Best Hosting!!

Best Hosting!!!
Petar Jovicic

February 1, 2026
Unprompted review
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Reply from ZAP-Hosting

Best review energy ever 🚀

Thank you so much. Really appreciate the support and the hype.

Rated 5 out of 5 stars

Great

Great! Service is amazing and customer care has always been great!

February 21, 2026
Unprompted review
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Reply from ZAP-Hosting

Love hearing that 💛

Amazing service and great customer care is exactly what we aim for every day. Thanks for the trust!

Rated 3 out of 5 stars

nice service but sometimes problem with…

nice service but sometimes problem with the servers. I can not reach to them of they close the server

February 18, 2026
Unprompted review
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Reply from ZAP-Hosting

Thanks for the honest feedback 🙂

Glad you like the service overall. If you sometimes can’t reach your server or it appears closed, that’s definitely something we’d want to look into. Feel free to contact our support team with the server details so we can properly check what’s happening and help you get it stable.

Rated 5 out of 5 stars

Amazing Hosting

Pretty much free hosting and it's WAY better than every competitor

February 20, 2026
Unprompted review
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Reply from ZAP-Hosting

That’s a wild combo, we’ll take it 😏

Super happy you’re enjoying the value and performance. That’s exactly what we’re here for!

Rated 5 out of 5 stars

Most effecient and convenient hosting

Most effecient and convenient hosting service ever, did host my fivem server and it gives me smooth and hassle-free service! Prolly will buy from here again

February 19, 2026
Unprompted review
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Reply from ZAP-Hosting

That’s what we like to hear 😎

Smooth FiveM performance and zero hassle is exactly the experience we aim for. We’ll be ready for you when you come back!

Rated 5 out of 5 stars

Great!

Great price and easy to setup hosting!

February 18, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

That’s the combo we’re going for 🔥

Awesome price, smooth setup, no headaches. Love to hear it!

Rated 4 out of 5 stars

still learning

pretty good still learning

February 16, 2026
Unprompted review
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Reply from ZAP-Hosting

That’s totally fair 😄

Glad it’s going well so far, and don’t worry, you’ll get the hang of everything in no time!

Rated 5 out of 5 stars

very good host

We just rented a starrupture server under the half of the price like another server hostings , and we havent got any issues with it. No lags, no crashings, very decent

February 15, 2026
Unprompted review
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Reply from ZAP-Hosting

Love to hear that 😎

Great price, smooth performance, no lags, no crashes – that’s exactly what we aim for. Super happy your Starrupture server is running perfectly!

Rated 5 out of 5 stars

Very good

Very good servers

February 15, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Short. Powerful. Straight to the point. We love it 😎

Really glad the servers are treating you well.

Rated 5 out of 5 stars

I have used zap hosting for many years…

I have used zap hosting for many years now and I really do love the effort and the support they , offer Really grat company in terms of pricing , support , friendly use of the interface. keep up the good work guys .

February 13, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you so much for your long-term support!
It means a lot to hear that you’ve been with us for years and appreciate the effort we put into pricing, support, and keeping the interface user-friendly. We’ll definitely keep pushing to deliver the best experience possible. Thanks for being part of the ZAP-Hosting journey! 💚⚡

Rated 5 out of 5 stars

The server was instant and support were…

The server was instant and support were friendly and cooperative

February 9, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you for the great review!
We’re glad the server was ready instantly and that our support team was friendly and cooperative. That’s exactly the experience we aim to deliver. 💚⚡

Rated 5 out of 5 stars

Great Prices

Great Prices, Even Better Servers

February 10, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you for the review!
We’re happy to hear you’re enjoying both the pricing and the server performance. Thanks for picking ZAP-Hosting! 💚⚡

Rated 5 out of 5 stars

A Hosting Service You Can Rely On

I’ve been using this hosting provider for a while now and I’m very satisfied. The performance is stable, setup was straightforward, and everything works as expected. Support is responsive and helpful whenever needed. Overall, a reliable host that I can definitely recommend.

February 10, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for your awesome review! 🚀
We’re really happy to hear that everything has been running smoothly for you and that our support team could help when needed.

Thanks a lot for recommending us - we truly appreciate it! 💚

Rated 5 out of 5 stars

Sever is good for the price

Sever is good for the price

February 2, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the feedback!
We’re glad to hear the server offers good value for the price. Thanks for choosing ZAP-Hosting! 💚⚡

Rated 1 out of 5 stars

3 days and courting to activate a…

3 days and counting to activate a simple game server even though they advertise "Server instant online"

3hr response times. You can pay for speedier ticket response. That should have been a red flag.

"Our Canada nodes are currently fully utilized, so the setup of your game server there is still waiting for free resources."

They are selling server space they don't have resources for.

They do not refund they offer zap points towards other products.

They count the non-working days against your subscription time.

I will never recommend this company for hosting anything.

February 6, 2026
ZAP-Hosting logo

Reply from ZAP-Hosting

Hello Robert,

Thank you for your feedback, and we are very sorry to hear about this experience.

While most game servers are available instantly, in rare cases certain locations (such as our Canada nodes) can temporarily be fully utilized, which can delay the automatic provisioning until resources become available. We understand how frustrating this is, especially when you expect immediate activation.

Regarding response times, we always aim to reply as quickly as possible to all users. Priority Support is an optional add-on for time critical cases, but it does not affect the quality of support provided.

Concerning refunds and compensation, this depends on the specific product type and service status. In many cases, compensation is provided in the form of account credit, which can be used for other services or a refund depending on the situation. However, we are happy to review your case individually.

If your service was unavailable for an extended period, please contact us directly at feedback@zap-hosting.com so we can check the situation and find a fair solution.

Best regards,
Rugilė

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