I had a very frustrating experience with Zappy Health’s billing and cancellation process. I originally signed up on March 6, 2026, believing I was making a one-time payment. I did not knowi... See more
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100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... See more
Company replied
Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign u... See more
I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the... See more
Company details
Written by the company
At ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management. Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle. Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website
Contact info
7660H Fay Ave, Suite 504, 92037, LA JOLLA, United States
- 866-719-2779
- solutions@zappyhealth.com
- zappyhealth.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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It works slow
January 16, 2025
Everything was great till the end when…
Everything was great till the end when I took a pic of Id but then I wasn’t able to take my picture I am not sure if anything went thru
January 16, 2025
Super easy process!…
I really like how easy the application process is to get started. The pricing is up front and no surprises.
January 15, 2025
Please do not use Zappy Health
Please do not use Zappy Health. I am out almost $1000 because Zappy Health chose Ousia Pharmacy who is not licensed to compound sterile meds. Zappy's response has been to blame the pharmacy and tells customers to seek a refund from the pharmacy. I did not pay Ousia. I paid Zappy Health and had the reasonable expectation that the drugs would safe. If Zappy is so sure these meds are safe, why did they switch pharmacies? They have stopped responding to customers. Buyer beware!
December 17, 2024
Unprompted review
It was a super easy process
It was a super easy process. From sign up to finish, it was seamless and easy. Scanning my ID and taking a photo took the hassle out of getting qualified.
January 15, 2025
It is very easy to understand…
It is very easy to understand information and the plan. Thank you again
January 14, 2025
SHADY ZAPPY Practice
Customer service is terrible, it takes a lot of energy to get a response from them. The worst thing is that Zappy got meds from Ouisa pharmacy that had no license for compounding any meds in any state. Not taking these meds, feeling unsafe. Zappy has been silent on the issue. Don't get fooled by good reviews, like I was. Zappy gives away Stanley cups in exchange for good reviews. Zappy blocked me from their chat for posting this review and speaking up on this platform. They denied me a refund or vial replacement. This is fraud! I paid money to Zappy, not OUISA. Zappy retaliates on victimized patients, please know this.
January 12, 2025
Unprompted review
Excited!
The application was easy to complete, and within 30 minutes was already receiving my personalized plan to move forward. Excited to work with a company dedicated to my personal health!
January 14, 2025
Unprompted review
Very understanding
Very detailed easy to understand information. Made me feel confident and safe in my journey to begin.
January 14, 2025
Unprompted review
Sold medicine from an unlicensed pharmacy
Purchased what was advertised as tirzepatide from a licensed pharmacy when in actuality it was from a pharmacy that was unlicensed to make compounded medications. Zappy will not refund the hundreds or thousands of people who received medication they are afraid to use because we don't know how or where it was made. Do not trust this company!
November 23, 2024
Unprompted review
Reply from Zappy Health
Thank you for sharing your feedback. We deeply regret the concerns this situation has caused and want to provide clarity.
In December 2024, Zappy Health learned that the Florida Department of Health filed an Administrative Complaint against Ousia Pharmacy for alleged violations of pharmacy requirements. Upon learning this, we immediately ceased our relationship with Ousia Pharmacy. Ousia has communicated to us that they disagree with the allegations and do not believe there was any impact on the safety or effectiveness of the medications they provided.
If your prescription was filled by Ousia Pharmacy and you have concerns, we encourage you to contact them directly at https://www.opcrx.us/contact, via email at sales@opcrx.us, or by phone at 888-220-8728. You can also verify if your prescription was filled by Ousia by checking the label on your medication.
We understand the frustration this has caused and sincerely apologize for the distress. While Zappy Health does not compound or distribute medications, we are committed to supporting our patients and improving our processes to ensure trust and reliability in the future.
Zappy- No glp1 but Bac water
“Zappy is Shipping unlicensed, unsterile products of unknown origin to patients- and when patients ask for analysis, purity, and safety information on where the products are compounded; Zappy blocks those patients from commenting, or accessing their medical portal to which they’re paying. Zappy has been working hard to cover their tracks by incentivizing 5 star reviews to “certain” patients. “
For many weeks I have been unable to connect with anyone from their app and I stated that the medication is just bacterial water since it’s not working and they said to reach out to their physician but I can’t access any chat links eventhough I brought it up multiple times about no access to chat and also medicine has not been working since my breathing issues have come back because of inflammation and I have gained weight in the last few weeks which has never happened in the last 6 months using another telehealth and pharmacy. My body aches and lung issues are more symptomatic since the medicine is subpar.
December 27, 2024
Unprompted review
Reply from Zappy Health
Dear Diana,
Thank you for taking the time to share your concerns. We deeply regret the difficulties you’ve faced and the frustration this has caused. Your experience is not what we strive for, and we want to address the issues you’ve raised.
Regarding your medication, Zappy Health works exclusively with licensed healthcare providers and third-party pharmacies to fulfill prescription orders. We do not manufacture, compound, or distribute medications ourselves. However, when concerns about the quality or effectiveness of medications arise, we always encourage patients to reach out to the pharmacy listed on their medication label or to their prescribing physician for guidance and further investigation.
We are sorry to hear that you’ve had trouble accessing the patient portal and communicating with our team. This is not the experience we want for any of our patients, and we’d like to resolve this immediately. Please email us directly at [support email or contact info], so we can ensure you regain access to your portal and receive the support you need.
We take all patient concerns seriously and are committed to addressing them transparently. If you have additional questions or need assistance, please don’t hesitate to reach out. Your health and satisfaction are our top priorities, and we are here to support you.
Very user friendly
Very user friendly! Makes the whole experience that much more digestible.
January 6, 2025
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