ZAVA (France) Reviews 8,515

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting the quick response times from the staff. Many appreciate the ease of obtaining prescriptions, sometimes even on weekends or within hours. The user experience is frequently described as simple and straightforward, with an easy-to-use website and clear questionnaires. People also commend the helpfulness and professionalism of the staff, noting their thoroughness in answering questions and providing detailed information. The follow-up after appointments and the support for various needs, such as weight management, are also highly valued by consumers.

What people talk about most

Service

Consumers find the service to be positive, highlighting its speed, efficiency, and professionalism. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick responses... See more

Staff

Customers consistently note positive experiences with staff. Reviewers praise the team's professionalism,... See more

User experience

Customers report positive experiences with the user experience. Many found the process easy, simple, and... See more

Website

Users describe positive interactions with the website. Customers found the website easy to use, indicating a... See more

Based on these reviews

Rated 5 out of 5 stars

Quick and easy to use (in France). Got approved prescription as well as follow up guidance and help on how to adjust whilst using the medication. I found 2 Pharmacy's in Paris and Versailles who wou... See more

Rated 5 out of 5 stars

It’s been very easy to make timely appointments. The follow up after appointments was something I wasn’t expecting and has been great. The amount of information and guidance shared is above.

Rated 5 out of 5 stars

Just a fantastic service. Messages answered in just minutes, easy payment option with PayPal. Really human responses - not bots - at the other end. I’m totally satisfied with Zava - and it has made ac... See more

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

Company replied

Rated 4 out of 5 stars

Thanks for checking up on my progress, thanks for your tips and speedy sending of prescriptions. David

Rated 4 out of 5 stars

Reponse rapide Prescription obtenue même le week-end.

Company replied

Rated 5 out of 5 stars

Is being a good experience. The team of doctors are very reactive and I like that they gave me good information that I can read at my own pace, they follow up very well.

Rated 5 out of 5 stars

I contacted Zava as I have just moved to France and could not register with a doctor. I needed a repeat prescription which Zava could do within 24 hours. They also wanted me to take a blood test which... See more

Company replied

Rated 5 out of 5 stars

ZAVA offers a quick, affordable, and secure service. A proper medical basis was required before my prescription was approved, which I found very reassuring. I received access to my medication within... See more

Rated 5 out of 5 stars

From my initial enquiry to receiving ongoing monitoring and treatment, ZAVA has supported and guided me all the way. A very quick response and access to prescriptions the same day.

Company replied

Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

Easy to fill in the questionnaire. Quick delivery of the prescription. Very satisfied. Thanks!

Rated 5 out of 5 stars

My experience with ZAVA has been very positive, easy to understand questions, easy to fill in the questionnaire & a very quick response

Company replied

Rated 5 out of 5 stars

The response is fast and the follow up by the doctor is appreciated

Rated 5 out of 5 stars

Very prompt and professional, inexpensive and the extra support is there if needed.

Company replied

Rated 5 out of 5 stars

The speed of response to questions asked and provision of prescription is excellent

Company replied

Rated 5 out of 5 stars

I’ve been on weight management medicine and I always have my prescription within an hour or two excellent

Company replied

Rated 5 out of 5 stars

Quick response from the doctors Reminders to aquire medication Full medication information and guidance

Company replied

Rated 5 out of 5 stars

The online questionnaire was very thorough and took into account individual circumstances and requirements.


Company details

  1. Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Simple

Simple , rapide et efficace

September 20, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

October 8, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci d'avoir pris le temps de nous laisser ce commentaire José,
Nous sommes très heureux d'apprendre votre satisfaction,
Bonne journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Service parfait

September 1, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Olivier,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

September 1, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Baillie,
Merci pour votre commentaire,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple

Simple
Rapide
Efficace
Non intrusif

September 23, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

simple et efficace!!

September 19, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour CJ,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Perfect service.

September 11, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci pour votre commentaire Paulo,
Merci pour votre commentaire,
Bonne journée,
Amélie
Equipe ZAVA

Rated 3 out of 5 stars

C est super

C est un super service

September 10, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,

merci beaucoup pour votre avis, nous sommes ravis si nous avons pu vous satisfaire. N'hésitez pas à nous dire ce que nous pourrions faire de plus pour atteindre 5 étoiles la prochaine fois !

Bonne journée,
Roxane

Equipe ZAVA

Rated 5 out of 5 stars

Efficace

Rapide, simple et efficace.

August 21, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Yoann,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Philippe,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

Très simple et efficace

July 20, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci pour votre commentaire Laila,
Je suis ravie d'apprendre que nos services vous sont utiles.
Très bonne journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Pratico - pratique

Simple, rapide, pro

July 27, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Jorg,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,
Merci pour votre commentaire,
Je suis ravie d'apprendre votre satisfaction avec notre service.
Belle journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Top !

Très reactif

July 15, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci beaucoup Marie-Caroline,
Bon week end,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

July 25, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Marc,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars
ZAVA (France) logo

Reply from ZAVA (France)

Thank you for your review Suda,
We're pleased to hear you were satisfied with our service,
Have a great day,
Amélie
ZAVA team

Rated 5 out of 5 stars

Bonne application

Bonne application efficace

July 10, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Hayette,
Merci pour votre commentaire Trustpilot,
Nous sommes très heureux que tout se soit bien déroulé.
Bonne journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Rapide

Top je pensais sa ne marcherait pas mais en faite top

June 27, 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

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