ZAVA (France) Reviews 8,772

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

Company replied

Rated 5 out of 5 stars

Got the prescription within the hour whereas there was no emergency // reliable // the only is to find out the pharmacy that accepts the "web doctor"'s prescription 👍👍👍👍 Wish you could expand... See more

Company replied

Rated 5 out of 5 stars

What can I say about this doctor service. From Emma (Dr. Albe-ly and Roche) to all the doctors, everyone is very professional, and very responsive to all of my concerns. I would not hesitate in rec... See more

Company replied

Company details

  1. Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect, helpful and supportive.

January 10, 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Becky,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Super merci

Super merci

January 5, 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Mohammed,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

efficace

simple , rapide et efficace

January 5, 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Robert,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Always helpful and responsive with…

Always helpful and responsive with comprehensive advice.

January 17, 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Sara,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

une solution

Je cherchais une solution

December 23, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Madalena,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Great service

Professional, quick service

December 13, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Hello Liena,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

I contacted Zava as I have just moved to France

I contacted Zava as I have just moved to France and could not register with a doctor. I needed a repeat prescription which Zava could do within 24 hours. They also wanted me to take a blood test which was also very easy to do.

December 16, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Hello Sally,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Very prompt and professional

Very prompt and professional, inexpensive and the extra support is there if needed.

December 13, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Hello Mariana,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

simple et rapide

December 14, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Denis,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Service au top

Service au top

December 9, 2025
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look