PASS logo
Visit website

PASS Reviews 83

•
TrustScore 2.5 out of 5

2.7

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought 2 passes and then I received an Email with the details and the adress for the club is wrong, there was no club and no way to refund the 30€

Rated 1 out of 5 stars

Zaza pass is the worse ever they are charging for a service you can get by messaging the social house on instagram and their customer service doesn’t even know how to respond if the service you provid... See more

Rated 5 out of 5 stars

Absolutely fantastic I went to Barcelona to the Royal bunker (shoutout to them they have such a nice club and so kind staff) and I booked with zazapass and just screenshotted the booking and every... See more

Rated 5 out of 5 stars

Please ensure you bring your ID or Passport (Driver's license does not count, and I learned that the hard way, haha). It was fantastic service and a relaxed lounge. Great weed, too! The gummies are... See more

Company details

  1. Event Ticket Seller

Contact info

2.7

Poor

TrustScore 2.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Absolute bollox stay well clear

Absolute bollox stay well clear, travelled a while paid for a pass and was given vague address details and had to leave without finding it, absolute load of bollocks and ruined my last few days on holiday

July 6, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to use

Easy to use, but the advertised period of 1 year is false advertising, it's in reality 3 months, still not a bad deal but be careful

February 17, 2025
Rated 1 out of 5 stars

Made it in valencia

Made it in valencia, no store open, I went in 3 different days at different hours and it was always closed even though on the site it said that it was open

December 25, 2024
Rated 1 out of 5 stars

scam

its just scam dont trust this site you will burn your money for nothing.

October 6, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look