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Rated 5 out of 5 stars

Absolutely top notch support! I was having issues with an IPS screen I'd bought (admittedly through fault of my own) and Kieran was massively helpful in troubleshooting and sourcing a replacement. An... See more

Rated 5 out of 5 stars

Can't praise them enough honestly. I've ordered from them multiple times and the parts were always high quality. Accurate and fast postage times so you're never waiting too long for your orders.... See more

Rated 5 out of 5 stars

Honestly, this store is like the convenient store equivalent for video game console parts. They have pretty much any little bit you could need, and they ship insanely fast, they're also very honest an... See more

Rated 5 out of 5 stars

I purchased the transparent grey Saturn Controller, as I'd had enough of the bulky, clunky western style one. It's so much better and more comfortable to use. And looks great. I love the old trans... See more

Company details

  1. Video Game Store
  2. Gaming service Provider

Information provided by various external sources

A british gaming brand providing a wide range of awesome accessories, mods and spare parts for both latest generation and retro games consoles. We are exclusively online and ship our products around the world to eager players who want to personalise their gaming experiences.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent store and service

I purchased the transparent grey Saturn Controller, as I'd had enough of the bulky, clunky western style one. It's so much better and more comfortable to use. And looks great. I love the old transparent variants of peripherals and consoles.

I also purchased the NES 72 pin replacement connector. It works so much better now, although it has been a tight squeeze with a couple of carts. But no more blinking red light. Easy to install too.

Both items arrived packaged together within a couple if days, and the price was very reasonable, too. I'll be using Zedlabz again.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Responds to unregistered emails when asking about items.

Messaged them from an email that isn't even in their database to request info about an item and additional photos, and so I received the photos the next day, even with a small description stating the item is in cheaper quality than original.
Honesty is very much appreciated! And pictures even more!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, rapid delivery! Ordered on the Friday and received on the Sunday, even though delivery was only guaranteed Monday-Friday!

October 25, 2024
Rated 5 out of 5 stars

Great Customer Support and Competitive Prices

I've made a few orders from ZedLabz now, with multiple items on each order, and I can honestly say they are absolutely great. Postage is usually very quick and free above a certain order amount. The vast majority of items they stock are very good quality and removes the quality roulette of ordering console repair or mod parts from eBay.

I've only had an issue with a couple of items in all the orders I've made and their customer support has been very quick to resolve, offering trouble shooting first and then either a replacement part or a refund.

Since Brexit, there are some console mod parts which you can't get shipped directly from the manufacturer anymore, and ZedLabz now stock a lot of these parts at a very fair price.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly great

Found the product I wanted. The specs were all there and displayed in a clear manner. Payment was clean, the product was shipped quickly and arrived in great condition. An excellent experience! No problems at all.

September 25, 2024
Rated 4 out of 5 stars

Z Button on Gamecube Controller Sticks

I ordered a set of new gamecube controller buttons. They look great! I accidentally ordered a set of the wrong color, so I ended up ordering a second set and keeping the first. One problem I found is, the Z button sticks and is very hard to press with both sets. I don't think it is an error in installation, because when I reinstall the original Z button, I don't have this issue. I wonder if anyone else has experienced this, and figured out what the problem is. The product looks and feels great otherwise, I only wish shipping was faster, but don't we all.

September 25, 2024

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