Zellis sends me paper credit cards for every single payment and only lets me opt out for 1 year and makes me call 50 times every january and february to opt out again. Now there is an automated syste... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The amount of frustratios this system creates especially regards how they manage security. That most people need to write down info to remember every time to login,,, Should be ilegal. And still they... See more
After being unhappy with their service - poor communication or should I say non-existent communication we have finally managed to leave but not without wrangling over final charges that don't make sen... See more
Having used various HR systems throughout my career, this one is easy to use, reliable and I can log in with face recognition on the app or seamless sign on if accessing via my work laptop. It does w... See more
Company details
Written by the company
Employee experience has two sides: the fundamentals and experiences employees really care about. We can help with both.
Contact info
United Kingdom
- sally.greene@zellis.com
- zellis.com
1.8
Poor
31 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zellis does not deserve any star at…
Zellis does not deserve any star at all. Very horrible payroll site that does not function. Trying to reach their customer service is an ordeal, they never answer their phone. I don't know why big organisations would use this company, it is a shockingly useless payroll company.
June 6, 2023
Unprompted review
Always issue with login the website is…
Always issue with login the website is lagging
February 20, 2023
Unprompted review
Appauling effort to ask for a reference…
Appauling effort to ask for a reference on an ex employee. Who are these people ?
Look at this for a 1st email from them, not addressed to my company, not does it tell me who they want a reference on !
From: Anjali Prasad
> Subject: Ref ------
>
> Message Body:
> As a part of background verification on of your former employee, please provide us with your HR/Manager's email address to send a reference request. Mention applicant ID Ref----- while contacting us. Thank You.
>
September 23, 2022
Unprompted review
This is a Joke
This is a Joke! Just had to use this for who I work for and I can’t get in. Had to reset my password but it wouldn’t except it. What a stupid decision!
September 7, 2022
Unprompted review
503 Service Temporarily Unavailable
Unfortunatelly Lush UK chose this company.Good for nothing,I can not check my payslip,the site crushed or loading without something to happen.Sdworx is 10,000 much better than this "zellis"
August 24, 2022
Unprompted review
Worst pay detail system I've ever had…
Worst pay detail system I've ever had the unfortunate experience to use...
Constant log in problems, can't link the app, when I try a search for it it comes up with other companies and I can't access....
This morning I can't even get the correct login page and it just keeps directing me to some bizzarre looking login that has a completely different name, shocking!
June 24, 2022
Unprompted review
MyView poor design
Their web app, MyView, has horrendous UI/design. Booking time off for example is a shambles with even the simplest things muddled, confusing, buggy and lacking the most basic information - for example no dates on the calendar view, how can you miss dates off a calendar?? And as for the weird hourly time view, no one in my company knows what any of it means or why it's there. This is simple stuff so how they could get it so wrong is confusing, real school boy errors for supposedly professional software.
December 16, 2021
Unprompted review
My husband started a new job weeks ago…
My husband started a new job weeks ago and this company was doing the background check on him. We sent everything they asked for but each email they sent was becoming worse
The language was very poor English the grammar was awful and it had a huge yellow caution in the email saying it had been sent from outside the organisation. Only when I pointed this out in my reply and said I was going to contact my manager did they say everything was fine now. I’m going to get to the bottom of this to find out if someone is stealing information I’m extremely worried.
August 25, 2021
Unprompted review
Horrid place to work
Horrid place to work. I was bullied by the female director. The company whips employees to drive results at the cost of mental health, compliance and customer satisfaction
March 1, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.