By far the best customer service I’ve ever experienced. They solved my issue in 3 minutes and was easy all the way. Super cool team and seems like a very interesting project just haven’t had the time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm new to Zendrop and haven't started using their products yet, but I wanted to share my experience with their team so far. The support staff has been responsive and helpful during my initial setup.... See more
Company replied
The customer support team is truly outstanding. They’re always willing to go the extra mile and make sure every question is answered with care and clarity. It’s rare to find support this responsive, f... See more
Company replied
I’ve had a great experience using Zendrop so far. The platform is very user-friendly, especially for someone getting started with drop shipping. It makes product sourcing simple, and the interface... See more
Company replied
Company details
Written by the company
Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trusted suppliers. The fastest shipping times in the industry, custom branding for your packages, and a phenomenal customer support based in the US.
Contact info
New York, United States
- support@zendrop.com
- zendrop.com
4.6
Excellent
21K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m completely new to Shopify
I’m completely new to Shopify, and Zendrop has made the process of building my store from scratch so much easier. The platform is beginner-friendly, the setup is smooth, and it takes a lot of the confusion out of finding and importing products. Definitely a lifesaver for anyone just getting started.
October 22, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're thrilled to hear that Zendrop has made building your Shopify store easier and more beginner-friendly. Our team is always here to support you whenever you need help.
superb
it's helped me to learn about the drop shipping and also to find the trendy items and all of the steps.
October 22, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're thrilled to hear that Zendrop has helped you learn about dropshipping and discover trendy products. Remember, our team is always here to assist you with any questions or guidance you may need.
I love the way that zen drop is easy to…
I love the way that zen drop is easy to operate and less confusing then other suppliers.
October 22, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're thrilled to hear that you find Zendrop easy to use and straightforward. Remember, our team is always here to assist you whenever you need help.
Reply from Zendrop
Thanks so much for your feedback! We understand that sometimes a phone call can make things easier. While we currently don’t offer phone support, our team would love to help you through email or live chat. Please contact us at replyreviews@zendrop.com so we can assist you right away.
Easy to setup your store
October 22, 2025
Unprompted review
Reply from Zendrop
Thank you for your feedback! We're glad to hear that setting up your store was easy. Remember, our team is always here to assist you whenever you need help
Easy to use
Easy to use. Another highlight is the customization options. I can personalize my dashboard to fit my needs, which makes it even more enjoyable to use. Plus, the performance is smooth, with no lag or crashes, which is a huge plus in my book!
October 22, 2025
Unprompted review
Reply from Zendrop
Thank you for your wonderful feedback! We're thrilled to hear that you enjoy the customization options and smooth performance. Remember, our team is always here to assist you whenever you need support.
Reply from Zendrop
We really appreciate your feedback! We're glad you’re happy with our service, and we’re always here to assist you whenever you need help.
the easy way to find a products
October 22, 2025
Unprompted review
Reply from Zendrop
Thank you for your feedback! We're glad you find it easy to discover products on our platform. Remember, our team is always here to help whenever you need assistance.
It's a good platform for products…
It's a good platform for products adding.
October 22, 2025
Unprompted review
Reply from Zendrop
Thanks for sharing! We're happy to know you find Zendrop a good platform for adding products. We’re working hard to keep it smooth and efficient for you!
Reply from Zendrop
We’re glad you found the step-by-step guide easy to follow! Thank you for the feedback — we’re always here to help if you need any support.
Reply from Zendrop
We really appreciate your feedback! We're glad you think the app is good, and we're always here to help if you need any assistance.
I'm very new to all of this e-commerce…
I'm very new to all of this e-commerce business but Zendrop Academy has helped me understand and create my own store and I can't wait to see what the future holds. Excited and ready to put in the effort needed to be successful with the help of Zendrop
October 22, 2025
Unprompted review
Reply from Zendrop
That’s such wonderful feedback! We’re thrilled to hear Zendrop Academy has helped you kickstart your e-commerce journey. Your excitement and dedication are inspiring — we can’t wait to see your success!
Very professional company
Very professional company. Promises everything that you see.
Their productpage is unbeliavble and makes the whole experince a lot easier
October 22, 2025
Unprompted review
Reply from Zendrop
Thank you for your kind feedback! We're thrilled to hear that you find our platform professional and that the product pages make your experience easier. Our team is always here to assist you whenever you need support.
Reply from Zendrop
Thanks for sharing your feedback! We're glad to hear it was really easy for you — that’s exactly what we aim for at Zendrop!
Working toward a better future & Zendrop is helping make that happen.
I am brand new to this and was worried about how to start. So much so, that I put it off for so long. Zendrop made it easy to take that leap. Now its up to me to make use of the tools given to me.
October 22, 2025
Unprompted review
Reply from Zendrop
We really appreciate you sharing your experience! We're thrilled to hear Zendrop helped make your start easier. Remember, our team is always here to support you as you make the most of the tools available.
Reply from Zendrop
Thanks for sharing your feedback! We’re so glad to hear you found Zendrop easy to set up and use — that’s exactly what we aim for!
Reply from Zendrop
We really appreciate your feedback! We're glad you find the platform user-friendly, and remember, our team is always here to help whenever you need assistance.
Worked super smooth
October 22, 2025
Unprompted review
Reply from Zendrop
We’re glad to hear it worked so smoothly! Thank you for your feedback, and remember, we’re always here to assist you whenever you need help.
Easy and informative
October 22, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad you find Zendrop easy to use and informative. Our team is always here to assist you whenever you need help.
Reply from Zendrop
We really appreciate your feedback! We're glad to hear that you find the interface simple and thorough. Remember, our team is always here to assist you as you get started.
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