By far the best customer service I’ve ever experienced. They solved my issue in 3 minutes and was easy all the way. Super cool team and seems like a very interesting project just haven’t had the time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm new to Zendrop and haven't started using their products yet, but I wanted to share my experience with their team so far. The support staff has been responsive and helpful during my initial setup.... See more
Company replied
The customer support team is truly outstanding. They’re always willing to go the extra mile and make sure every question is answered with care and clarity. It’s rare to find support this responsive, f... See more
Company replied
I’ve had a great experience using Zendrop so far. The platform is very user-friendly, especially for someone getting started with drop shipping. It makes product sourcing simple, and the interface... See more
Company replied
Company details
Written by the company
Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trusted suppliers. The fastest shipping times in the industry, custom branding for your packages, and a phenomenal customer support based in the US.
Contact info
New York, United States
- support@zendrop.com
- zendrop.com
4.6
Excellent
21K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its real easy to use and has thousands…
Its real easy to use and has thousands of profitable products.
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad you find Zendrop easy to use and enjoy exploring our wide range of products. Remember, our team is always here to help you whenever you need assistance.
Reply from Zendrop
We really appreciate your feedback! We're glad to hear you had a good experience, and remember, our team is always here to assist you whenever you need help.
Useful
Takes a lot of time to explore but overall a very useful tool for online business
October 22, 2025
Unprompted review
Reply from Zendrop
Thanks for sharing your thoughts! We’re happy to hear you find Zendrop useful for your online business — and we appreciate your patience as you explore all its features.
I really enjoyed the online course on…
I really enjoyed the online course on Zendrop! So far everything has been super user friendly. I can’t wait to continue to use this platform to grow my business.
October 20, 2025
Unprompted review
Reply from Zendrop
We’re so glad to hear you enjoyed the course! It’s great to know that you’re finding Zendrop user-friendly, and we’re always here to support you as you grow your business.
Reply from Zendrop
Thanks for sharing your review! We’re so glad to hear you think it’s pretty cool so far. We truly value your feedback and appreciate your support!
AWESOME-------------------
October 21, 2025
Unprompted review
Reply from Zendrop
We’re thrilled to hear that! Thank you for your awesome feedback - our team is always here to help whenever you need us.
Its easy to see whats tredning
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad you find it easy to see what’s trending. Remember, our team is always here to assist you whenever you need help.
Just started with Zendrop and so…
Just started with Zendrop and so excited to!
October 21, 2025
Unprompted review
Reply from Zendrop
We’re thrilled to hear that! Welcome to Zendrop, and we’re always here to support you as you get started on your dropshipping journey.
it is a good way that i can buy product…
it is a good way that i can buy product and sell in any store
October 15, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad to hear that Zendrop is helping you buy and sell products easily. Our team is always here to assist you whenever you need help.
The platform is user-friendly
The platform is user-friendly, especially for beginners in dropshipping. Connecting my Shopify store was quick, and importing products only took a few clicks.I think the company did really well with giving market analysis of each product.
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad to hear that you find the platform user-friendly and that connecting your store and importing products was smooth. Our team is always here to assist you whenever you need support.
Reply from Zendrop
We really appreciate your feedback! We're glad to hear you find the platform user-friendly. Remember, our team is always here to help whenever you need assistance.
This is good for both parties
Its a win win, the rookie gets a headstart and the party gets some sales.
October 20, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad you see the value in it, and we're always here to support you whenever you need assistance.
Is was great because it was clear and…
Is was great because it was clear and descriptive to make sure i understand everything and how it works and it provided a lot of useful tools.
October 21, 2025
Unprompted review
Reply from Zendrop
Thank you so much for your feedback! We’re glad to hear that everything was clear, descriptive, and helpful for you. Remember, our team is always here to assist you whenever you need support.
Great UI
Great UI, easy to navigate and very helpful on finding product to source!
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad you find the UI great and the platform helpful for sourcing products. Remember, our team is always here to assist you whenever you need help.
Very user friendly and helpful!
October 21, 2025
Unprompted review
Reply from Zendrop
Thank you for your kind feedback! We're glad you find Zendrop user-friendly and helpful. Remember, our team is always here to assist you whenever you need support.
Easy Accessibility
Zendrop was very easy to navigate through as well as the step by step guide the step by step guide.
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate your feedback! We're glad to hear that you found Zendrop easy to navigate and that the step-by-step guide was helpful. Our team is always here to assist you whenever you need support.
Still unsure about it all
Still unsure about it all. But we will see
October 21, 2025
Unprompted review
Reply from Zendrop
We’re really sorry to hear about this experience — we completely understand your frustration. Thank you for bringing it to our attention. Our team will reach out to you soon to help and guide you through the refund or downgrade process.
I am new to drop shipping but so far my…
I am new to drop shipping but so far my experience with Zendrop has been straight forward and I have learned a lot. The Website is easy to use and the resources are easy to find.
October 21, 2025
Unprompted review
Reply from Zendrop
We really appreciate you sharing your experience! We're glad to hear that Zendrop has made your dropshipping journey straightforward and that you find our website and resources easy to use. Our team is always here to support you as you continue learning and growing.
Reply from Zendrop
We really appreciate your feedback! We're thrilled to hear you love the service, and remember, our team is always here to assist you whenever you need help.
Reply from Zendrop
We really appreciate your feedback! We're glad to hear that you find everything simple and well explained. Our team is always here to assist you whenever you need help.
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