Zenith Dental Clinic Reviews 

76
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and welcoming staff, noting how professional, kind, and gentle everyone is during visits. Many consumers highlight that the practice provides a very thorough and efficient service, making every appointment feel comfortable. Some people were satisfied with how the team specifically helps nervous patients comfortably overcome their longstanding dental fears. Reviewers note that all procedures are handled smoothly with clear explanations provided both before and during treatments. Consumers also appreciate the outstanding aftercare and the deeply reassuring environment created by the entire professional team.

What people talk about most

Staff

Consumers find staff to be exceptionally welcoming, kind, and reassuring during every visit, creating a... See more

Service

Users describe positive interactions with service, highlighting that everyone has been exceptionally kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just superb from start to finish! More than a dentist. Dr Mani just has ‘that way’ about him that deeply cares not just about your teeth but also your general wellbeing and he looks out for additional... See more

Company replied

Rated 5 out of 5 stars

Update Had 2 amazing experiences with this clinic! First Dr Maimi fixed my fractured tooth perfectly you can't even tell it was broken, then I went in for a general tooth check and a GBT scale & pol... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough about Keisha and rocky, they are truly amazing. I have watched them treat my partner who has a significant fear and anxiety associated with dentists, with empathy, understanding an... See more

Company replied

Rated 5 out of 5 stars

I had my second visit today and I’m so grateful for how kind and reassuring everyone has been. I have extreme dental anxiety, but Dr Karan Maini and the hygienist, Kasia, made me feel genuinely safe... See more

Company replied


Company details

  1. Cosmetic Dentist

Written by the company

At Zenith Dental, we have a fantastic team of highly experienced dentists. We are led by the internationally renowned Prosthodontics Specialist, Professor Paul Tipton. We offer treatments across all aspects of dental care and cosmetic dentistry. We are situated in a state-of-the-art clinic in Nottingham.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(76)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zenith Dental Nottingham.

Zenith Dental Nottingham.
A very poor experience and i didn't even manage to get to see anyone.
i hade an appointment with a nurse for an x-ray, they cancelled saying she had an emergency and couldn't be there. i re booked then got a call on the day to say the dentist couldn't be there either today, seems like the same excuse. I've just called back as i had to pay a £50 deposit which i want back to go elsewhere. they might be genuine but i have lost faith in having my teeth done by them.

August 1, 2023
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear Tracy,

The changes to your appointment were genuinely unavoidable and we profusely apologise for this.

We have refunded your deposit and we hope that we can serve you in the future.

Kindest regards,
The Zenith Team

Rated 5 out of 5 stars

Karan is an amazing dentist

Karan is an amazing dentist, calming, attentive and patient.
Bonnie is always professional and kind.
This duo have been working with me over a number of weeks and I can not thank them enough.
Until next time!
Highly recommended

July 25, 2023
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear Kayleigh,

Thank you for taking the time to write such a wonderful review. We hugely appreciate your feedback.

We are delighted to hear that your experiences at the clinic have been positive and pleasant. We will be sure to pass on your kind words to Karan and Bonnie!

Kindest regards,
The Zenith Team

Rated 5 out of 5 stars

Always greeted with a smile

Always greeted with a smile. Professional service, wide range of services offered, will continue to use.

July 18, 2023
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear Joanne,

Thank you for taking the time to write such a lovely review.

We are delighted to hear that you had a positive experience at the clinic.

We will be sure to pass on your kind words to the team!

Kindest regards,
The Zenith Team

Rated 5 out of 5 stars

I am really happy with the process

I am really happy with the process, Debbie was caring and very helpful and will.be coming back for more treatment

July 8, 2023
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear Sophie,

Thank you for taking the time to provide us with feedback. We really appreciate this.

We are delighted to hear that you had a positive experience at the clinic! We shall pass on your kind words to the team here.

Kindest regards,
The Zenith Team

Rated 5 out of 5 stars

iTero digital 3D scan

I recently had a free iTero 3D digital scan with Olivia. The appointment included an oral health assessment, and I was able to interactively evaluate my teeth in a way that I’ve never experienced before. The scanner itself offers a comfortable and convenient experience and I didn’t realise how advanced and impressive it was until my consultation. Olivia was lovely and very helpful throughout the consultation. I had lots of questions which were all answered in a really detailed way! I’ll be having teeth whitening at the clinic and then going on to have some old crowns replaced. Looking forward to returning to this lovely clinic!

December 11, 2022
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear W M,

Thank you for this great review. We really appreciate you taking the time to write this.

We are delighted to hear that your 3D digital scan experience was so pleasant and helpful. We will be sure to pass on your great feedback to Olivia and the team.

We look forward to welcoming you back to the clinic soon!

Kindest regards,
The Zenith Team

Rated 1 out of 5 stars

Disappointed - needs urgent change

I booked in good faith that I would be receiving an exceptional consultation that I had paid £50 for in advance and then was to receive a quote for any further work.

Contrary to my expectations during the investigation of what treatment I needed I was being sold to, even for X-rays (£16 each) and other things that I was not sure I should be paying for as other practices just get on and do it as part of initial consultation fee. I still have not received a copy of my paid for X-ray since asking in July.

Essentially the practice has its delivery model the wrong way round. If it wants to grow and make money then a focus on service i.e. managing expectations and not forcing your staff to always be selling.

As soon as I'd checked in I was asked whether I wanted to be filmed as part of their promo.. this was very inappropriate as I'm a private person when it comes to such matters.

I also went to the bathroom whilst I was there. It didn't leave me with a good impression of the practice.

I believe Zenith have competent dentists and nurses etc but the sales approach and not responding adequately to what I asked for/paid for really put me off entirely.

I hope others are treated better. As for myself, I will not be returning.

I have never written such a bad review about any organisation or service before. My experience with Zenith really was a total disaster.

June 24, 2022
Unprompted review
Zenith Dental Clinic logo

Reply from Zenith Dental Clinic

Dear Mr Matsiko,

Thank you for taking the time to write this feedback. We appreciate you doing this.

We apologise for the experience that you had with us. Your feedback will be fully taken on board by the team here.


Regarding the X-Rays, please give our team a call on 0115 959 6999 and we will see to this matter. Additionally, if there are any further points that you would like to discuss with us. Please feel free to get in touch.

Kindest regards,
The Zenith Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look