Context: I am on the paid Wood plan, so I am provided faster, specific support. The Staff responded to my ticket seconds after it opened, and managed to provide me enough information to troublesh... See more
Company replied
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Context: I am on the paid Wood plan, so I am provided faster, specific support. The Staff responded to my ticket seconds after it opened, and managed to provide me enough information to troublesh... See more
Company replied
I've been trying to "login" since I used discord to login but for some reason it's tellong my to input my credentials, tried discord email, tried to create a new one yet nothing worked. This is for... See more
Company replied
I have noticed that the owner and support team are not responsive to messages. It often takes a long time to receive a reply, and sometimes there is no response at all. Because of this, I do not feel... See more
Company replied
Great game server hosting! I had several servers at several hosts and overall, zenix did 10x better than any of the hosts i've tried. I'm totally satisfied with their services and I hope this host get... See more
Company replied
Small web, gameserver, and VPS hosting company.
221 Henderson Rd, Singapore, 159557, Singapore, Singapore
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Best free host I have tried (I have tried over 50+ in total)
Switched to Zenix after trying a few other hosts and the difference in support quality is immediately noticeable. Every question I had before purchasing was answered quickly and thoroughly by a real person on Discord — no bots, no ticket queues, just fast and helpful responses.
The server setup was instant, the panel is clean and easy to use, and the performance has been solid. Because they're still growing, the support feels personal — you're not just another ticket number. Regplayz in particular went out of his way to help me through the whole onboarding process, and it's clear the owner genuinely gets involved with customers rather than just leaving it all to staff.
Hoping that as Zenix grows and attracts more customers, that personal touch never goes away — it's honestly what sets them apart from every other host out there.
Highly recommend if you want reliable hosting with a team that actually cares.
Pretty good hosting and Fast support considering its free.
Best hosting in terms of both paied and free like I was using free but then like it was offering so good for the paid i couldn't hold my self in upgrading my plans and also the support is very good like very fast response and also they helped me transfer server without me doing anything and that's also fully free
Fully worthy hosting!!!
Even for free it is offering good stuff and the staffs here are not like they will help mostly to paid one , the support is almost instant and overall best 💟
The best company yo live its a very nice website i really appreciate it alot and ill come back
Lwk the best hosting i have ever seen like offers good specs that also for free and also like they have only 3 staff and still they manage to make it so incredible . Defiantly worth it.
I have experienced many hosting and this is the best one. they offer paid and free servers with paid servers being very reliable (used for up to a year straight without any issues). pricing wise, their offers are too good to be true that I don't know if they're still profiting but it seems like they are sustaining very well. for their free services, I've a few friends who used it and all their feedback is positive, it's not anything special but they offer 24/7 uptime and a user friendly coin system to upgrade your server. it's the best out there if you have no money at all but could get annoying as you will need to renew it once it a while so I strongly recommend just buying the cheapest server if you can afford it. as for their customer service, they have a small team but is always responding to every request. other than that, the owner - escher - is very friendly.
I have noticed that the owner and support team are not responsive to messages. It often takes a long time to receive a reply, and sometimes there is no response at all. Because of this, I do not feel confident partnering with this company. Good communication is very important in business. With this kind of attitude, I worry that the company may not succeed in the long term.

Reply from Zenix Limited Holdings
Amazing customer service, Despite being a business day. Great servers aswell

Reply from Zenix Limited Holdings
Helpful in every ticket that was raised and responds quickly.
It's so good! The co owner helped me personally ( I think) with my problems and not all server hosters do that, and as a free server hoster, the performance is really great! Five bars average, plugin support. Would really switch from Aternos.
It's litrally awesome, I used this hosting and I is very stable and good, you can get a good support too, if you have problems using the host. The owner is very sweet & calm. The best host, free & paid too.
There have one of the best panel I ever seen just by giving access to someone you can control their permission and I think that is amazing
Fast and reliable, the uptime are great, staff are nice and very professional, the price is very reasonable and can be even considered cheap for such a quality product
The experience with this has been amazing. The owner has helped us and their staff is amazing. Not to even mention the quality of the server. It has helped us run our Minecraft server. As someone who has worked on many many Minecraft servers this one has been best by far.
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